Perficient

DECEMBER 29, 2020

By optimizing these digital efforts, companies will increase sales and provide value to their customers. Below are three examples of outstanding customer engagement campaigns that were launched by well-known brands (not discussed in our webinar!): The bot would talk to the customers like a friend on the phone.

Branding 294

Branding Industry Digital Strategies Customer Experience 294

Perficient

SEPTEMBER 25, 2020

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. Register for the webinar today.

Customer Experience 238

Customer Experience Study System Management 238

Perficient

AUGUST 25, 2020

Recently, Perficient’s Scott Albahary , Chief Strategist of Financial Services, and Arvind Murali , Chief Strategist of Data Governance, presented a webinar that discussed what it takes for banks and insurance companies to acquire and retain customers. The key, they say, is to create a 360-degree view of customers.

Meeting 348

Meeting Data Tools Strategy 348

Payments Dive

APRIL 5, 2017

Date: April 25, 2017 | Time: 12:00 PM EDT | Duration: 1 hour | In this webinar, learn the top retail hacks to unlocking delightful experiences that bring shoppers back for more. Register now!

Customer Experience 150

Customer Experience Retail 150

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

Payments Dive

MARCH 3, 2017

Date: March 16, 2017 | Time: 11:00 AM EDT | Duration: 1 hour | In this webinar, presenters will discuss how retailers can ensure they’re providing consumers and their internal services organization the robust in-store network required in the retail environment. Sign up now!

Customer Experience 150

Customer Experience Retail 150

Bobsguide

MAY 17, 2019

Banks and technology giants are locked in a battle to provide the best customer experience, though financial services firms often have the advantage of a better technological foundation. Speaking this week during a bobsguide webinar, Scott Abrahams, senior vice president of business development.

Customer Experience 146

Customer Experience Technology 146

Perficient

FEBRUARY 16, 2021

Customer expectations have evolved drastically due to the impact that digital technology has placed on the customer experience. There is also no question that Covid-19 has changed the digital game by increasing digital transformations and creating a demand for a smooth digital experience.

Customer Experience 489

Customer Experience Arizona Branding Examples 489

Perficient

JANUARY 26, 2022

TD emphasized that this elevated focus on the customer experience has proven essential to their business strategy and that they are continuing to invest in marketing and technology to ensure their preparedness for continuous growth. “As

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Perficient

DECEMBER 14, 2020

Healthcare marketers’ role has shifted dramatically in recent years as technologies have advanced, social media use has skyrocketed, and patients have embraced consumerism. The COVID-19 pandemic and the significant, lasting shift to virtual care have brought a further change in a concise period of time.

Marketing 309

Marketing social media Leadership Strategy 309

PYMNTS

JUNE 22, 2016

With so much data available, is your organization harnessing it in the most efficient way in order to truly reap all the benefits of big data including driving innovation and improving the customer experience?

Customer Experience 104

Customer Experience Chicago Analytics Big Data 104

Perficient

AUGUST 14, 2020

In a race to gather, analyze, identify, and personalize messaging for customers to capture, acquire, and maintain customer relationships, organizations need a clear vision and strategy about their customers. There are two parts of that strategy: Customer experience with an emphasis on design and empathy.

Company 309

Company Strategy Customer Experience Analytics 309

Abrigo

SEPTEMBER 28, 2022

Construction loan administration Find out how today's technology has changed the shape of construction loan administration, creating a better customer experience and reducing risk. You might also like this webinar, "How to manage a high-performing construction loan portfolio." Watch Webinar. keep me informed. Whitepaper.

Lending 195

Lending Software Customer Experience Management 195

Perficient

DECEMBER 7, 2020

As we gear up for 2021, I recently attended a Magento Product Roadmap webinar. What I found exciting in the webinar was the announcement of what is coming in 2021, which includes four key areas: headless commerce, new B2B capabilities, intelligent commerce, and improvements to the cloud infrastructure. Intelligent Commerce.

Branding 520

Branding Customer Experience Resources Groups 520

Perficient

DECEMBER 2, 2020

We were prepping for our webinar, “ Digital Strategy Lessons Financial Institutions Can Learn From Top Brands in Other Industries ,” which we’re co-hosting with him on December 8th. Don’t Wreck Your Customer Relationships. There are so many ingredients that make up a reliable customer experience program. All of the above?

Data 294

Data Customer Experience Case Study Branding 294

Abrigo

SEPTEMBER 11, 2023

You might also like this webinar, "Banking as a service: Objectives, opportunities, and obstacles." Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. Learn how technology helped a financial institution during uncertain times.

Risk Management 195

Risk Management Data Technology Fintech 195

Perficient

JUNE 3, 2020

Customers are the winners here. All-in-one billing, easy integration with hundreds of services, and developer-friendly technology are sure to lead to increased adoption, more exceptional customer experience, and excellent business outcomes. Check out our on-demand OpenShift on AWS webinar and demo. To learn more.

Customer Experience 443

Customer Experience Technology Innovation System 443

Perficient

OCTOBER 20, 2020

For example, our client, a leading fabric and craft retailer , was experiencing issues with extending its customer experience online and needed help improving inventory visibility within its supply chain and OM system. As a result, the customer experience improved and our client saw record sales numbers during the COVID-19 pandemic.

System 324

System How To Customer Experience Meeting 324

Abrigo

SEPTEMBER 28, 2022

You might also like this webinar, "How to manage a high-performing construction loan portfolio." Takeaway 2 Improve the customer experience with a better system and faster turn around times. Watch the webinar, "Credit risk management: Best practices & examiner priorities in uncertain times". Watch Webinar.

Lending 195

Lending Software Risk Management Management 195

NCR

SEPTEMBER 13, 2017

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. Image credit: iStock/Jirsak.

Customer Experience 80

Customer Experience Data Branding social media 80

Abrigo

JANUARY 17, 2023

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. You might also like this on-demand webinar, "Strategies to grow your commercial loan portfolio." Whitepaper.

Lending 195

Lending System Customer Experience Case Study 195

Perficient

MARCH 11, 2021

We’ve helped many of the world’s most innovative and customer-focused brands, including automakers and suppliers, transform how they serve, engage, and support their customers.

Industry 383

Industry Branding Innovation Marketing 383

FICO

JUNE 19, 2019

By deploying advanced analytics, including AI and Machine Learning, they can gain a greater understanding of customer expectations and experiences. Customer experience and satisfaction has been ranked a number-one business priority by a large majority of the top telecoms, globally. A recording is available at: [link].

Customer Experience 45

Customer Experience Analytics Trends Tools 45

Perficient

DECEMBER 2, 2020

LEARN MORE: Watch our recent webinar, Beyond Recovery: The 6 Commitments of Revenue Resilience. . Ways healthcare consumer expectations will continue to evolve in the next couple years. Listen to the podcast now. LEARN MORE: Explore the blog series Paul mentions in this episode.

System 348

System Management Technology Customer Experience 348

Perficient

OCTOBER 7, 2021

Regardless of where you are on your collections transformation journey, join me next week for our webinar, Optimizing Strategies to Improve Collections , where I will share how you can leverage an omnichannel strategy to maximize contact, improve digital adoption, and reach your customers through their “channel of choice.”.

Regulation 294

Regulation social media Strategy Technology 294

FICO

MAY 19, 2016

In my last post, I discussed the eight disciplines critical for companies looking to improve their maturity in managing customer experience. The post Are You on the Right Path to Customer Experience Maturity? With increased maturity comes a sustainable competitive advantage that is hard to duplicate.

Customer Experience 63

Customer Experience Resources Course Strategy 63

Bank Innovation

APRIL 29, 2020

“We had a [loan origination system] that really handled everything from application through underwriting and approval,” said Ryan Storey, director of loan operations at the bank, during a webinar with nCino today. But […].

Lending 259

Lending Retail System Operations 259

FICO

JUNE 19, 2019

By deploying advanced analytics, including AI and Machine Learning, they can gain a greater understanding of customer expectations and experiences. Customer experience and satisfaction has been ranked a number-one business priority by a large majority of the top telecoms, globally. A recording is available at: [link].

Customer Experience 40

Customer Experience Analytics Trends Tools 40

Perficient

MARCH 11, 2021

LEARN MORE: Watch our recent webinar, Beyond Recovery: The 6 Commitments of Revenue Resilience. . Listen to the Podcast now: Perficient Audio · Revenue Resilience, with Paul Griffiths, General Manager of Digital Health Solutions at Perficient. LEARN MORE: Explore the blog series Paul mentions in this episode.

Management 309

Management System Technology Customer Experience 309

ATM Marketplace

MAY 15, 2018

Date: June 07, 2018 | Time: 11:30 AM EST | Duration: 1 Hour | Join ATM Marketplace and transaction data specialist INETCO as we share tips on how FIs can efficiently harness their real-time customer transaction data across all self-service channels. Register now!

Customer Experience 50

Customer Experience Data ATM 50

ATM Marketplace

JULY 14, 2021

In this webinar, Stratifyd’s Kurt Trauth, SVP of Customer Experience Strategy and Analytics, will share with you the unexpected best practices that he’s discovered in his time as USAA’s Voice of the Customer leader and in his role at Stratifyd working with top financial institutions.

Customer Experience 90

Customer Experience Analytics Strategy 90

Perficient

OCTOBER 5, 2021

If you answered “yes” to either question, consider attending our webinar next week, where I, along with my colleague Scott Albahary, will discuss how you can prepare for 2022 and mitigate the expected losses.

Industry 294

Industry Technology Customer Experience Regulation 294

Perficient

AUGUST 12, 2020

For more insights from our Microsoft leaders, please check out our Microsoft blogs or have a look through our webinars. The above links will take you to each individual session – alternatively, the entire summit is available within this playlist. Other Microsoft Insights.

Management 332

Management Meeting Tools Technology 332

Perficient

JULY 15, 2020

It affects decision making on everyday basis which does not let these enterprises provide value to their customers in an efficient manner. We at Perficient leverage Customer Experience Mapping the most. What is Phase 0 in terms of Customer Experience Mapping for our customers?

Data 497

Data Customer Experience Analytics Industry 497

Abrigo

OCTOBER 21, 2021

Watch the webinar, "Capital Planning for Banks & Credit Unions: Gearing up for Growth in 2022". Watch Webinar. Ensure happy customers To attract lending opportunities, you can enhance the customer experience in both time and ease. And so, we wait. Get the latest on how to plan for growth. Consumer Lending.

Lending 195

Lending Strategy Trends Marketing 195

ForwardBanker

JANUARY 24, 2018

The customer experience has solidified itself at the top of the podium as a competitive differentiator and deal breaker. The post 2018 Technology Forecast for a Better Onboarding Experience [WEBINAR] appeared first on Deluxe FI. Over the past few.

Technology 33

Technology Customer Experience Management Banking Trends 33

Perficient

OCTOBER 6, 2021

On October 14th, Perficient’s Byron Gifford, a collections expert, and Scott Albahary, Financial Services Chief Strategist at Perficient, will host a webinar, “ Optimization Strategies to Improve Collections.”

Strategy 294

Strategy Industry Payments Customer Experience 294