Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. We at Perficient leverage Customer Experience Mapping the most. Pain points Technical personas experience are.

Data 497

Data Customer Experience Analytics Industry 497

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. Banking and financial services in transition.

Innovation 96

Innovation Security Case Study Strategy 96

Abrigo

MARCH 2, 2023

Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages. Impact of technology Banking industry lessons from Southwest Airlines According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

Meeting 293

Meeting Fintech Innovation Customer Experience 293

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. We have webinars , whitepapers , and other resources to make your job easier. or largely focused on the domestic banking market.

Community 195

Community Lending Maine Resources 195

NCR

MAY 31, 2017

Just as much time and attention are required to manage your marketing. Efficient management of your messaging is crucial if you are to build genuine engagement with customers through personalized, contextualized experience, rather than adopt a ‘one size fits all’ approach. Managing costs and driving revenue.

Management 83

Management Marketing ATM Customer Experience 83

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation.

Strategy 77

Strategy Cyber Security Survey Security 77

Celent Banking

SEPTEMBER 9, 2016

Recognising that technology is a key enabler for efficient treasury operations, an increasing number of Fintech firms are creating specialized solutions for corporate financial management. However, only a small percentage of Fintech investment is targeted at serving large corporations, a sector ripe for investment and innovation.

Fintech 100

Fintech Innovation Regulation Big Data 100

Insights on Business

NOVEMBER 26, 2018

Financial institutions globally are awakening to the fact that regulatory technology will drive the next wave of innovation in their approaches to understanding and stopping financial crimes. Webinar: AML Compliance comparison and effectiveness. Specifically: Layered perspectives provide greater understanding in a complex world.

Compliance 123

Compliance Customer Experience Strategy Groups 123

South State Correspondent

NOVEMBER 9, 2023

With the rise of data, generative AI, personalization, instant payments, embedded banking, and traditional AI, the customer experience in banking is now often better through digital channels. Fraud management in checks is different from fraud management in account opening, which is different from fraud management in instant payments.

Trends 195

Trends Technology Fraud Data 195

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Credit Risk Management. Independent Banker Survey. Member Business Lending. SBA Lending.

Lending 221

Lending Technology Survey Examples 221

PYMNTS

MAY 23, 2016

Predictions we will cover include… – The new role payments have in the customer experience. – How infrastructure must be managed for maximum innovation. Digital Discussion Presenters: – Joe Schwartz, SVP Product Management of Bottomline Technologies. – Karen Webster, CEO of MPD.

Payments 101

Payments Customer Experience Software Technology 101

NCR

DECEMBER 12, 2017

From May 25 th 2018, all European Union member states will be required to comply with new rules that will have a significant impact on how all businesses based in the EU – as well as many organizations from other parts of the world – manage and use personal data. Image credit: iStockphoto/peterhowell.

Data 56

Data Regulation Compliance Management 56

Cisco

APRIL 2, 2018

The leaders of financial institutions are seeing that their customers want to manage their money in the same way they now shop, communicate and learn; using digital tools, social media and mobile apps. This research shows that the customer no longer compares the financial services provider to their peers, but against Amazon and Google.

social media 48

social media Tools Industry Retail 48

PYMNTS

JULY 2, 2018

In a recent webinar with Karen Webster, Epperson explained why it’s time to take a more strategic view of RegTech, asking not only what your organization can do to appease regulators, but how to make RegTech deliver a competitive advantage for the organization, too. They must sunset their existing applications and transform into a new one.

Compliance 109

Compliance Regulation Meeting Strategy 109

CB Insights

SEPTEMBER 21, 2017

Amazon Strategy Webinar. The insurance covers accident and theft, which is not typically covered by manufacturers, as well as insurance for damage above what may be provided by manufacturers. In terms of UX, the purchase flow for Amazon Protect is integrated directly into the checkout process, as shown below in orange.

Branding 34

Branding UX Google Strategy 34

FICO

JUNE 16, 2022

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities. As a result: Creditors lost good future customers at scale. Poor customer experience and debt-related stress were needlessly aggravated.

Meeting 52

Meeting Analytics Strategy Data 52

PYMNTS

JUNE 24, 2016

This not only put a heavy manual burden on the company’s employees, some of which were expected to stuff envelopes at a rate of 1,000 per hour, but also on customers, who had no choice but to use the postal service to receive and return DVD rentals. A recap of the webinar event is below: Automating Invoice-To-Cash. .

Cards 109

Cards System Payments Technology 109

NCR

MARCH 27, 2017

An openness to technology-driven growth and modernization can be the key to unlocking everything from more efficient business processes to a better customer experience. In the financial services industry today, innovation can take many forms. It contributes to a quicker, easier user experience. Keep up or get left behind.

ATM 40

ATM Cards Examples Technology 40

FICO

APRIL 21, 2020

More Contactless Customer Experiences. We’ll likely see businesses continue certain practices for having less physical contact with their customers, as well as less contact among fellow customers themselves. We have the innovation and technology. In some ways, consumer behaviors will have changed forever.

Community Bank 75

Community Bank Community Lending Fraud 75

FICO

JANUARY 18, 2023

These factors and others led our experts in debt collection to address ways that lenders can manage the rising number of people in the collections queue. Mini Workflows Define the Customer Experience. This allows you to keep these workflows in existing case management systems, like legacy collection systems or CRM solutions.

Strategy 52

Strategy Analytics Data Resources 52

PYMNTS

NOVEMBER 14, 2016

They’ll share their insights on the innovative ways in which technology solutions are now being designed for merchants to deliver a true omnichannel experience to their customers. – Driving towards a universal customer experience to offer the same services in a physical and digital environment.

Trends 100

Trends Innovation Strategy California 100

CB Insights

DECEMBER 19, 2017

In this webinar, we’ll dive into the AI startups and use cases making the biggest impact in retail, looking at investments, patents, and the store of the future. The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts.

Retail 78

Retail Branding Company Capital 78

FICO

JANUARY 19, 2018

Typically, competition, innovation, and/or regulatory changes drive transformation, resulting in new products, providers, and pricing plans for consumers. Financial institutions understand the need to tailor experiences to individual needs and personalize their interactions.

Analytics 45

Analytics Millennials Retail Data 45