Perficient

OCTOBER 20, 2020

For example, our client, a leading fabric and craft retailer , was experiencing issues with extending its customer experience online and needed help improving inventory visibility within its supply chain and OM system. As a result, the customer experience improved and our client saw record sales numbers during the COVID-19 pandemic.

System 324

System How To Customer Experience Meeting 324

Perficient

APRIL 20, 2023

They want to have meaningful relationships with technology partners who will bring innovative ideas and proven experience to the table. As financial services leaders research personalization technology partners, we recommend the following value-add checklist.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Perficient

JULY 15, 2020

It affects decision making on everyday basis which does not let these enterprises provide value to their customers in an efficient manner. We at Perficient leverage Customer Experience Mapping the most. What is Phase 0 in terms of Customer Experience Mapping for our customers? Legacy infrastructure.

Data 497

Data Customer Experience Analytics Industry 497

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. Banking and financial services in transition.

Innovation 96

Innovation Security Case Study Strategy 96

Bank Innovation

APRIL 29, 2020

“We had a [loan origination system] that really handled everything from application through underwriting and approval,” said Ryan Storey, director of loan operations at the bank, during a webinar with nCino today. But […].

Lending 259

Lending Retail System Operations 259

Abrigo

FEBRUARY 13, 2020

Key Takeaways To better serve their community, as well as stay competitive in this fast-moving environment, savvy CFIs are carefully blending digital innovations with their hallmark relationship banking practices. Create a more personalized customer experience and manage your relationships more efficiently. Learn more.

Community 273

Community Lending Management Innovation 273

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

Meeting 293

Meeting Fintech Innovation Customer Experience 293

Independent Banker

DECEMBER 31, 2021

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. Over the past three years, ICBA has helped community banks realize the possibilities and opportunities available through innovation.

Community Bank 91

Community Bank Community Innovation Leadership 91

Abrigo

MAY 5, 2022

We have webinars , whitepapers , and other resources to make your job easier. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry. Other podcasts might be internationally based and of little interest to community financial institutions or credit unions based in the U.S.

Community 195

Community Lending Maine Resources 195

Perficient

SEPTEMBER 29, 2020

In this webinar, Eric Enge (Principal, Digital Marketing at Perficient) and Jim Hertzfeld (Chief Strategist, Digital at Perficient) discuss: How marketers have already adapted and where they see the most opportunity moving forward. Ways to identify and meet changing customer expectations, wants, and needs. Missed the webinar?

Marketing 294

Marketing Branding Data Industry 294

Abrigo

MARCH 2, 2023

Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages. Impact of technology Banking industry lessons from Southwest Airlines According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages.

Technology 195

Technology Lending Community Software 195

Cisco

MARCH 3, 2021

Financial Services institutions have experienced unforeseen challenges and significant disruption during the Pandemic and beyond, but also unprecedented opportunities to accelerate growth and digitize business operations to enhance employee productivity, customer experience, and innovation.

Strategy 77

Strategy Cyber Security Survey Security 77

Perficient

OCTOBER 2, 2020

I attended the Adobe webinar “AI-Powered ‘Live Search’ for Magento + Early Adopter Program” and found that shoppers struggle with completing mobile purchases due to search inconsistencies. Consumers are increasingly moving to mobile commerce for their shopping needs, but how many are completing their orders?

Mobile 348

Mobile Trends Examples Groups 348

Celent Banking

SEPTEMBER 9, 2016

However, only a small percentage of Fintech investment is targeted at serving large corporations, a sector ripe for investment and innovation. Thus, regulatory bodies are working on frameworks to strike the appropriate balance between innovation and protection.

Fintech 100

Fintech Innovation Regulation Big Data 100

NCR

MAY 17, 2017

Offering a seamless customer experience across channels is becoming more important in the retail banking industry. As a result, many banks are placing an emphasis on omni-channel service delivery – providing a seamless, unified customer experience across all channels, from the ATM to mobile and beyond.

Marketing 73

Marketing Customer Experience ATM Branding 73

PYMNTS

MARCH 3, 2017

Coming from a background in behavioral analytics, Hannah now helps the banking industry learn how to deliver a flawless customer experience, while preventing online fraud. Hannah takes great pride in sharing best practice and shifts in technology, regulation, and customer experience demands.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JUNE 8, 2016

Find out how to leverage innovative, already-available technologies during this evolution in the payments industry. Coming from a background in behavioral analytics, Preston now helps the banking industry learn how to deliver a flawless customer experience, while preventing online fraud. Digital Discussion Host: . Karen Webster.

CA 100

CA Payments Security Customer Experience 100

FICO

FEBRUARY 23, 2016

On Wednesday, we kick off a four-part FICO World Preview Webinar Series. The series will cover topics ranging from credit scoring and financial inclusion to cybersecurity, analytic innovation, customer engagement and regulatory compliance. Registration is free.

Case Study 40

Case Study Analytics Customer Experience Study 40

PYMNTS

MAY 23, 2016

Predictions we will cover include… – The new role payments have in the customer experience. – How infrastructure must be managed for maximum innovation. .” During the live discussion they provide insight on the evolution of B2B will discuss what comes next, over the near term and longer term.

Payments 101

Payments Customer Experience Software Technology 101

Cisco

APRIL 2, 2018

And in terms of defining new business models, the collaboration afforded by workplace transformation can creates an environment that is collaborative and more innovative. Go to the Industry Transformation Partner Guide to register.

social media 48

social media Tools Industry Retail 48

NCR

DECEMBER 12, 2017

This regulatory change is expected to have a particularly pronounced impact on the financial services sector, given the large amount of highly sensitive personal data banks and financial institutions hold on their customers.

Data 56

Data Regulation Compliance Management 56

PYMNTS

JULY 2, 2018

In a recent webinar with Karen Webster, Epperson explained why it’s time to take a more strategic view of RegTech, asking not only what your organization can do to appease regulators, but how to make RegTech deliver a competitive advantage for the organization, too.

Compliance 109

Compliance Regulation Meeting Strategy 109

CB Insights

SEPTEMBER 21, 2017

Amazon Strategy Webinar. The insurance covers accident and theft, which is not typically covered by manufacturers, as well as insurance for damage above what may be provided by manufacturers. In terms of UX, the purchase flow for Amazon Protect is integrated directly into the checkout process, as shown below in orange.

Branding 34

Branding UX Google Strategy 34

NCR

MARCH 27, 2017

An openness to technology-driven growth and modernization can be the key to unlocking everything from more efficient business processes to a better customer experience. In the financial services industry today, innovation can take many forms. It contributes to a quicker, easier user experience. A developing technology.

ATM 40

ATM Cards Examples Technology 40

FICO

JUNE 16, 2022

As a result: Creditors lost good future customers at scale. Poor customer experience and debt-related stress were needlessly aggravated. We’re no longer in need of driving innovation. Watch the webinar with Bruce Curry and Matt Higginson of McKinsey on digital-first collections. Brand reputations were damaged.

Meeting 52

Meeting Analytics Strategy Data 52

FICO

APRIL 21, 2020

More Contactless Customer Experiences. We’ll likely see businesses continue certain practices for having less physical contact with their customers, as well as less contact among fellow customers themselves. We have the innovation and technology. In some ways, consumer behaviors will have changed forever.

Community Bank 75

Community Bank Community Lending Fraud 75

PYMNTS

JUNE 24, 2016

This not only put a heavy manual burden on the company’s employees, some of which were expected to stuff envelopes at a rate of 1,000 per hour, but also on customers, who had no choice but to use the postal service to receive and return DVD rentals. A recap of the webinar event is below: Automating Invoice-To-Cash. .

Cards 109

Cards System Payments Technology 109

Insights on Business

NOVEMBER 26, 2018

Financial institutions globally are awakening to the fact that regulatory technology will drive the next wave of innovation in their approaches to understanding and stopping financial crimes. Webinar: AML Compliance comparison and effectiveness.

Compliance 123

Compliance Customer Experience Strategy Groups 123

Abrigo

FEBRUARY 6, 2024

You might also like this on-demand webinar explaining how fraudsters use checks to their advantage. 4 Reasons better check fraud prevention is a good investment Check fraud is on the rise. Learn how you can save time and money in the long run by updating check fraud prevention capabilities today.

Fraud 222

Fraud Training Trends Regional 222

Abrigo

MAY 8, 2024

You might also like this webinar, "The check's in the mail: Understanding and preventing check fraud." They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. How banks and credit unions use genAI today Short supporting copy.

Examples 222

Examples Fraud Resources Risk Management 222

PYMNTS

OCTOBER 29, 2019

It aims to provide FIs with a single integration point and grant them access to a wide variety of FinTech products and services, including case studies, events and webinars. Keeping customers engaged is the primary goal of any business, and CUs are no exception. Deep Dive: CUs Work To Bridge The AI Innovation Gap.

Data 103

Data Maine Analytics Case Study 103

PYMNTS

NOVEMBER 14, 2016

They’ll share their insights on the innovative ways in which technology solutions are now being designed for merchants to deliver a true omnichannel experience to their customers. – Driving towards a universal customer experience to offer the same services in a physical and digital environment.

Trends 100

Trends Innovation Strategy California 100

NCR

MAY 31, 2017

Learn more about the challenges and opportunities of omni-channel marketing by joining this webinar hosted by NCR: Americas , EMEA , APAC. This sort of flexibility can help physical channels to match the rapid change and innovation taking place in the digital space. Awareness and adaptability.

Management 83

Management Marketing ATM Customer Experience 83

CB Insights

DECEMBER 19, 2017

In this webinar, we’ll dive into the AI startups and use cases making the biggest impact in retail, looking at investments, patents, and the store of the future. The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts.

Retail 78

Retail Branding Company Capital 78

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Independent Banker Survey. Growing loans, earnings are banks' top challenges in 2021. C&I Loans.

Lending 221

Lending Technology Survey Examples 221

FICO

JANUARY 18, 2023

Mini Workflows Define the Customer Experience. Using champion/challenger testing , the appropriate treatment for each segment can be determined, balancing customer experience, segment performance and operational effort. Watch the webinar with Bruce Curry and Matt Higginson of McKinsey on digital-first collections.

Strategy 52

Strategy Analytics Data Resources 52

FICO

JANUARY 19, 2018

Typically, competition, innovation, and/or regulatory changes drive transformation, resulting in new products, providers, and pricing plans for consumers. Financial institutions understand the need to tailor experiences to individual needs and personalize their interactions.

Analytics 45

Analytics Millennials Retail Data 45