Perficient

JUNE 3, 2020

I love when complementary partners pair up to deliver something creative and innovative for businesses. CIO’s list modernization and containerization as a priority, and AWS and OpenShift offer a time to market advantage with a deep breadth of services. Customers are the winners here. To learn more.

Customer Experience 443

Customer Experience Technology Innovation System 443

Perficient

JULY 15, 2020

It affects decision making on everyday basis which does not let these enterprises provide value to their customers in an efficient manner. We at Perficient leverage Customer Experience Mapping the most. What is Phase 0 in terms of Customer Experience Mapping for our customers? Business Analysts.

Data 497

Data Customer Experience Analytics Industry 497

Perficient

OCTOBER 20, 2020

For example, our client, a leading fabric and craft retailer , was experiencing issues with extending its customer experience online and needed help improving inventory visibility within its supply chain and OM system. As a result, the customer experience improved and our client saw record sales numbers during the COVID-19 pandemic.

System 324

System How To Customer Experience Meeting 324

Insights on Business

JULY 23, 2018

CxOs are somewhat divided about whether the innovation focus will be on new or established markets. Previously, they thought open innovation would predominate, but now a growing number of these executives anticipate more internal-driven innovation. Banking and financial services in transition.

Innovation 96

Innovation Security Case Study Strategy 96

Abrigo

MAY 8, 2024

You might also like this webinar, "The check's in the mail: Understanding and preventing check fraud." They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. How banks and credit unions use genAI today Short supporting copy.

Examples 222

Examples Fraud Resources Risk Management 222

Bank Innovation

MARCH 19, 2020

What is the role of innovation in response to these rapidly unfolding events? For insights into these questions, Bank Innovation and INV Fintech, its sister banking innovation services platform, will present a special Zoom meeting on […]. How will banks and startups work together?

Meeting 293

Meeting Fintech Innovation Customer Experience 293

NCR

MAY 17, 2017

Offering a seamless customer experience across channels is becoming more important in the retail banking industry. As a result, many banks are placing an emphasis on omni-channel service delivery – providing a seamless, unified customer experience across all channels, from the ATM to mobile and beyond.

Marketing 73

Marketing Customer Experience ATM Branding 73

Abrigo

MAY 5, 2022

or largely focused on the domestic banking market. We have webinars , whitepapers , and other resources to make your job easier. If you have an interesting podcast to share, please send it to marketing@abrigo.com. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

Independent Banker

DECEMBER 31, 2021

ICBA has preached the importance of innovation, not as a project or something to silo inside a department but as an inclusive cultural and philosophical endeavor that should be part of an organization’s DNA. Over the past three years, ICBA has helped community banks realize the possibilities and opportunities available through innovation.

Community Bank 91

Community Bank Community Innovation Leadership 91

NCR

MAY 31, 2017

When it comes to delivering a successful omni-channel marketing strategy, devising and launching your plans are just the first steps. Just as much time and attention are required to manage your marketing. This sort of flexibility can help physical channels to match the rapid change and innovation taking place in the digital space.

Management 83

Management Marketing ATM Customer Experience 83

Abrigo

MARCH 2, 2023

Takeaway 2 According to Forrester data, firms pursuing technology-driven innovation grow three to four times faster than industry averages. Community banks and the entire banking industry face downside risks from inflation, rising market interest rates, and continued geopolitical uncertainty, the FDIC said recently in its quarterly report.

Technology 195

Technology Lending Community Software 195

Perficient

OCTOBER 2, 2020

I attended the Adobe webinar “AI-Powered ‘Live Search’ for Magento + Early Adopter Program” and found that shoppers struggle with completing mobile purchases due to search inconsistencies. Consumers are increasingly moving to mobile commerce for their shopping needs, but how many are completing their orders?

Mobile 348

Mobile Trends Examples Groups 348

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JUNE 8, 2016

Find out how to leverage innovative, already-available technologies during this evolution in the payments industry. Senior Director of Product Marketing for Advanced Authentication and Payment Security Solutions, CA Technologies. CEO, Market Platform Dynamics. Digital Discussion Presenters: Carol Alexander. Karen Webster.

CA 100

CA Payments Security Customer Experience 100

Abrigo

MARCH 24, 2021

Takeaway 2 Use this time to optimize technology investments to increase profitability and improve customer experiences. Takeaway 3 Pricing models for loans and deposits combat margin pressure and help retain your best customers. Independent Banker Survey. Growing loans, earnings are banks' top challenges in 2021. C&I Loans.

Lending 221

Lending Technology Survey Examples 221

Cisco

APRIL 2, 2018

improvement in market share. This research shows that the customer no longer compares the financial services provider to their peers, but against Amazon and Google. And in terms of defining new business models, the collaboration afforded by workplace transformation can creates an environment that is collaborative and more innovative.

social media 48

social media Tools Industry Retail 48

PYMNTS

JULY 2, 2018

In a recent webinar with Karen Webster, Epperson explained why it’s time to take a more strategic view of RegTech, asking not only what your organization can do to appease regulators, but how to make RegTech deliver a competitive advantage for the organization, too. There are thousands of providers in the market, Epperson said.

Compliance 109

Compliance Regulation Meeting Strategy 109

South State Correspondent

NOVEMBER 9, 2023

With the rise of data, generative AI, personalization, instant payments, embedded banking, and traditional AI, the customer experience in banking is now often better through digital channels. This dramatically shortens the time to market while creating scale. Up to this point, if you could speak to a human, banking was easier.

Trends 195

Trends Technology Fraud Data 195

CB Insights

SEPTEMBER 21, 2017

Amazon Strategy Webinar. A year and a half after its UK launch, Amazon Protect is now offered in four additional markets. The insurance covers accident and theft, which is not typically covered by manufacturers, as well as insurance for damage above what may be provided by manufacturers.

Branding 34

Branding UX Google Strategy 34

FICO

JUNE 16, 2022

When unpacked, it highlighted the extent to which economic victims differ in their ability to pay back debt – a distinction between those whose indebtedness is brought about due to market-level economic change rather than by situations of their own making. As a result: Creditors lost good future customers at scale.

Meeting 52

Meeting Analytics Strategy Data 52

NCR

MARCH 27, 2017

An openness to technology-driven growth and modernization can be the key to unlocking everything from more efficient business processes to a better customer experience. In the financial services industry today, innovation can take many forms. It contributes to a quicker, easier user experience. A developing technology.

ATM 40

ATM Cards Examples Technology 40

PYMNTS

OCTOBER 29, 2019

CUs may represent a fraction of the financial market compared to banks, but they face the same challenges. It aims to provide FIs with a single integration point and grant them access to a wide variety of FinTech products and services, including case studies, events and webinars. Deep Dive: CUs Work To Bridge The AI Innovation Gap.

Data 103

Data Maine Analytics Case Study 103

PYMNTS

NOVEMBER 14, 2016

They’ll share their insights on the innovative ways in which technology solutions are now being designed for merchants to deliver a true omnichannel experience to their customers. – Driving towards a universal customer experience to offer the same services in a physical and digital environment.

Trends 100

Trends Innovation Strategy California 100

CB Insights

DECEMBER 19, 2017

In this webinar, we’ll dive into the AI startups and use cases making the biggest impact in retail, looking at investments, patents, and the store of the future. The company recently announced a new strategy that will shift its focus to Hispanic markets, establish a new pricing strategy, and streamline corporate headquarters.

Retail 78

Retail Branding Company Capital 78

FICO

JANUARY 18, 2023

Mini Workflows Define the Customer Experience. Using champion/challenger testing , the appropriate treatment for each segment can be determined, balancing customer experience, segment performance and operational effort. Watch the webinar with Bruce Curry and Matt Higginson of McKinsey on digital-first collections.

Strategy 52

Strategy Analytics Data Resources 52

FICO

JANUARY 19, 2018

Typically, competition, innovation, and/or regulatory changes drive transformation, resulting in new products, providers, and pricing plans for consumers. And yet, according to The Financial Brand , nearly half (46%) of millennials don’t think their bank markets products that are relevant to their future financial needs.

Analytics 45

Analytics Millennials Retail Data 45