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Citi Explores The Real-Time Payments User Experience

PYMNTS

The payments industry has been riding the wave of shifting consumer habits and demands, placing the end-user experience at the forefront of new products, services and infrastructure. Those users, both consumers and businesses, aren’t just demanding choice, however. The Infrastructure Floodgates Open.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

The answer is yes, of course there are. Well one of the biggest challenges right now is humanizing the digital experience. Of course, Covid-19 has exposed digital weaknesses and accelerated digital transformation for all industries. The former being one that is less talking about outside company walls. The Approach.

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Easing SMBs’ Digital Transformations Through Online Payment Acceptance

PYMNTS

But while there are many tools at entrepreneurs’ disposal to make the shift, it can still be difficult to draw the most logical and frictionless roadmap to business model digitization that will alter the course of many small businesses’ futures long after the pandemic. The User Experience Focus. ”

Online 179
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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

And while the headlines may focus on the battle for the individual consumer’s share of wallet, banks are facing an increasingly competitive environment when it comes to getting — and, of course, keeping — corporate clients. They might not care what the label attached to the technology is, but they do want their banks to know them better.

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Virtual Reality: 5G Retailers’ Secret Sauce?

PYMNTS

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177
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Banking As A Service — Bring Corporates Into The Digital Age

PYMNTS

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224
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What The Subscription Market’s 2020 Surge Tells Us About Retail’s 2021 Remake

PYMNTS

But of course, that mode could soon end if progress on vaccines continues at a rapid pace. However, he pointed out that “some pruning” and “a complete reversal” are very different, given how much the market has expanded over the past year. The question is what comes next — and how subscription services will fit into the landscape.

US 301