Independent Banker

MARCH 31, 2022

Our experiences influence our mindsets, our ideas shift paradigms and our vision sets the course for our banks, teams and communities far into the future. Thinking outside the box to innovate and improve customer experience or an internal bank process. Making an impact in the community with a bank-supported initiative.

San Antonio 162

San Antonio Community Customer Experience US 162

PYMNTS

JUNE 14, 2016

In addition, I spend a good deal of my time with the rest of the leadership team at Enova to identify our key strategic priorities as a company, whether it’s employee engagement, new products or markets, and, of course, strong financial performance. PYMNTS: What role does data have in the evolution of payments and commerce?

Analytics 100

Analytics Customer Experience Data Leadership 100

Perficient

SEPTEMBER 2, 2022

To me, the companies that did best were those who invested and used the underlying technology to enhance the customer experience and streamline operations. It was a distributed ledger technology that kept their chain of shops filled with the supplies needed to make delicious mouth-watering pizza. What happened to Sal?

blockchain 55

blockchain Customer Experience Examples Leadership 55

FICO

JANUARY 24, 2018

Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. In 2017 we were honored to receive a Chartis Innovation Award for the Enterprise Security Score, in recognition of the market-proven predictive analytics and innovative machine learning technology FICO has successfully applied to the cyber domain. Here’s my take.

Conference 55

Conference Customer Experience Maine Exercises 55

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. I think when customers are ready to change their banking relationship, they head our way because of the work we do in the community.”. Illustration by Ahoy There.

Community 139

Community Community Bank social media Security 139

PYMNTS

MARCH 18, 2016

But, as PYMNTS discussed yesterday (March 17), what was clear from the two-day, action-packed thought leadership event is that a year makes all the difference in the world. “Distributed ledgers are a neat, new technology that are a source of truth,” one panelist said. Especially when your talking innovations in payments.

Innovation 100

Innovation Security Industry blockchain 100

Gonzobanker

MAY 8, 2020

By putting more rigor into the management of this revenue line and integrating it with marketing/usage campaigns, customer experience improvements and front-line training, banks can get a continuous lift in payments that they will miss if they remain passive. Build transparency around I.T. Think about bold delivery channel moves.

Lending 103

Lending Analytics Analysis Capital 103

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

NCR

JUNE 12, 2017

Here is an example of a high-level capability model for the retail bank distribution network: The next step, after defining a high-level overview of your capabilities, is to conduct a more detailed examination of each capability, which will require interaction with senior and mid-level leadership.

Operations 82

Operations ATM Customer Experience Examples 82

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

Gonzobanker

FEBRUARY 7, 2018

At the same time, most bank executives agreed that a 20%-25% increase in earnings from the tax break is being earmarked for investments in their franchises: market expansion, raises for employees and, of course, technology investments.

Taxes 75

Taxes Video Analytics Arkansas 75

Fintech Labs Insights

MAY 3, 2017

I’ve held leadership roles in products, marketing, business support and channel management, and now lead a fantastic Digital and Transformation function at New Zealand’s largest (and best!) We need to get as many diverse brains as possible working on the opportunities that exist out there for technology.

Fintech 20

Fintech Examples Industry Leadership 20

CB Insights

FEBRUARY 13, 2020

‘PayFac’ technology simplifies underwriting and onboarding. Leadership and board members. ‘PayFac’ technology simplifies underwriting and onboarding merchants. Despite Stripe’s recent fundraising at attractive valuations, company leadership maintains that they have no plans to go public.

Online 98

Online Company Retail Payments 98

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Social Assurance

NOVEMBER 6, 2020

With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds. One of the pressing topics discussed, of course, centered on COVID-19.

Marketing 12

Marketing Conference Minneapolis Analytics 12

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. The customer is more empowered than ever, and as a retailer, that means you’re never safe from your competition.

Customer Experience 78

Customer Experience Innovation Company Technology 78

PYMNTS

SEPTEMBER 28, 2016

Lately, I’ve been very much focused on optimization of various internal processes and tools, as well as creating innovative products and services that can be added to our product portfolio and enhance our customers’ experience. He focuses on strategy, leadership, innovation and customers, leading to significant company growth.

Innovation 100

Innovation Payments Industry Customer Experience 100

PYMNTS

JUNE 7, 2019

This week was one of the latter, as Walmart hosted its investor meeting in Arkansas and Amazon decided this week’s menu of technological innovations in retail would be an all-you-can-eat buffet. He said the technology is a “new era in commerce. Personnel Plays: New Leadership Coming to Store No. It was disbanded a year later.

Arkansas 109

Arkansas Training Las Vegas Kansas City 109