Perficient

FEBRUARY 12, 2021

Create and share a sample agenda, which can include, a meeting with Hiring Manager and the immediate team familiar with one another. Consider setting up a video conference with the employee’s immediate team, with a presentation that includes, Org Chart, photos, names and titles of team. Keep it simple.

Conference 340

Conference Video Branding Meeting 340

Bobsguide

JUNE 3, 2022

The company received the award for WinWebServer ( WWS), its integrated ATM Acquiring solution, at a special ceremony during the ATMIA US Conference taking place in Orlando, Florida. The software implements a smart client / server architecture that makes managing ATM networks significantly more cost effective and productive.

ATM 148

ATM Innovation Florida Software 148

CFPB Monitor

SEPTEMBER 8, 2022

In remarks yesterday to The Clearing House and Bank Policy Institute Annual Conference, Acting Comptroller Hsu discussed the growth “of banking-as-a-service (BaaS),” meaning arrangements in which a nonbank offers banking services to its customers as a way of adding value to its products and services.

Fintech 146

Fintech Risk Management Conference Lending 146

PYMNTS

OCTOBER 19, 2018

How it goes wrong — Francis Hondal, president of loyalty and managed services at Mastercard , told Karen Webster — is usually not as important as the fact that things did go wrong, at least from the consumer perspective. For customers, the real asset to protect is often their time,” Hondal concluded.

Management 155

Management User Experience Data Conference 155

Gonzobanker

FEBRUARY 8, 2022

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. Let’s put COVID aside for a minute. and a trailblazer in the world of banking as a service (BaaS). Only the niched will survive.

Fintech 166

Fintech Customer Experience Conference Technology 166

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. The company recently surpassed $1 billion in loan requests since it was established in 2013.

Conference 40

Conference Innovation Lending Customer Experience 40

South State Correspondent

JULY 13, 2015

In case you missed our Bank Management Conference this weekend, we thought we would bring you our favorite idea from the gathering of almost 500 bankers and their families – what it takes to be a remarkable bank.

Conference 150

Conference Customer Experience US Management 150

Perficient

NOVEMBER 23, 2020

Travel / Conferences. Coupled with the fact that business conferences are likely to start picking up again next year, there will be a huge requirement for additional PPE to maintain CDC guidelines. Remember, anything you can do to increase your relationship with your customer will help you weather the storm of what is likely to come.

Company 354

Company Customer Experience Conference Guidelines 354

Insights on Business

NOVEMBER 16, 2016

Most people who know the name Branch Rickey know him as the president and general manager of the Brooklyn Dodgers who played a key role in helping Jackie Robinson break the Major League Baseball color barrier in 1947. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

Perficient

SEPTEMBER 25, 2020

During the recent Episerver Ascend conference we were able to see a preview of what exactly Spire looks like for business users, and well, it’s really, really cool. B2B is not B2C, but B2B organizations still need the tools and technology to serve up customer experiences that B2B users require.

Customer Experience 262

Customer Experience US Tools Conference 262

Chris Skinner

JULY 19, 2017

I just attended an EFMA conference where the opening presentation talked about the most innovative banks in the world. Here’s the result: Dronn Agent from Alior Bank Dronn is an intelligent virtual agent designed to communicate with customers verbally and guide them through a personalised conversation in a set of carefully selected use cases.

Innovation 298

Innovation Capital Conference Customer Experience 298

PYMNTS

JANUARY 6, 2021

And according to Doug Brown, senior vice president and general manager of digital banking at NCR , simplicity and innovation have turned what could have been a disastrous year into a transformational pivot for the better. Brown said in a recent conversation with PYMNTS’ Karen Webster. “So So we led with technology.”.

Innovation 318

Innovation Data Examples Community Bank 318

PYMNTS

NOVEMBER 19, 2019

Customer relationship management (CRM) firm Salesforce is expanding its partnership with Amazon Web Services (AWS) to offer customer service technology powered by artificial intelligence (AI), Salesforce said in a press release on Tuesday (Nov. The new services were announced at Salesforce’s Dreamforce conference Nov.

San Francisco 101

San Francisco New York City Conference New York 101

Perficient

MAY 28, 2020

With the easy to use interface and unique layer cake design, implementation could be done in a few different ways, so it was fun to discuss how and why each way was best.” — Lindsay Denton , Project Manager, Healthcare. BONUS: Attend Conferences, like we did at PegaWorld 2019. Delivering Work with Real-Life Impact. “My

Leadership 467

Leadership Groups DC Management 467

PYMNTS

JANUARY 27, 2021

So Stripe has been very helpful in terms of helping us think through how that customer's experience is seamless and how Buddy receives [the insurance premium] to our bank account directly.”. That means, everything from outdoor and sporting to professional conferences and more recreational nonsporting leisure events, he said. “I

Las Vegas 287

Las Vegas Conference Examples Marketing 287

PYMNTS

APRIL 29, 2020

New developments are focusing on supply chain, government activity and infrastructure to improve the customer experience as post-pandemic retail finds its legs. A report from the Canadian Conference Board, among others, has raised some concerns in that area. Several of those developments can help SMBs.

Retail 154

Retail Customer Experience Branding Conference 154

PYMNTS

DECEMBER 1, 2017

Capital One’s Treasury Management Services published its latest survey at the Association of Financial Professionals’ annual conference, held last month. At a time when we’re seeing mobile adoption continuing to gain traction, we hold ourselves to the highest standards to deliver an unparalleled customer experience.”.

Tools 100

Tools Capital Mobile Survey 100

PYMNTS

OCTOBER 11, 2016

The mash-up of First Data’s Clover family of point-of-sale devices and business management tools with Bypass’ cloud-based software and back-office management tools gives fans a faster concession buying experience with shorter lines and more payment options — all delivered via a new, streamlined aesthetically pleasing POS device.

Payments 100

Payments Seattle Software Customer Experience 100

FICO

MAY 15, 2023

As happy long-term users and believers in FICO’s intelligent collections technology, we wanted to be early adopters and create a customer experience that had rarely been delivered in the market.” Customers can pay bills, request extensions or set-up payment plans all without having to call and speak to an agent.

Payments 52

Payments Video Customer Experience social media 52

Insights on Business

SEPTEMBER 21, 2018

These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.

Conference 115

Conference Customer Experience Industry Trends 115

Insights on Business

JANUARY 17, 2019

And the conference holds an impressive line up of education and activities for financial leaders focused on: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. IBM will be hosting IBM Think 2019 from February 12-15 this year at a new location in San Francisco, CA.

San Francisco 93

San Francisco CA social media blockchain 93

PYMNTS

APRIL 30, 2018

Startup Amaryllis made an appearance at TRANSACT 18 in Las Vegas April 16 through 19 – the company’s first 10-by-10 booth at a major conference, noted CEO Mark Bishopp , and an experience that was right in line with the startup’s goal to make 2018 “the year of getting the word out” about Amaryllis.

Las Vegas 122

Las Vegas Conference Meeting Branding 122

PYMNTS

JULY 12, 2017

At the MB 17 conference, WalmartLabs’ vice president of customer experience engineering, Laurent Desegur, shared the company’s core values for building out the digital relationship for its customers in the online arena.

Conference 102

Conference Customer Experience Operations Online 102

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. Speaking at the UBS Global Consumer Retail Conference, Biggs stated , “Marketplace is going to be a big part of our business.

Retail 208

Retail User Experience Study UX 208

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. They look at how the shifts impact the industry and consumers, with a heavy focus on the economy.

Community 195

Community Lending Maine Resources 195

William Mills

APRIL 26, 2017

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. Harnessing data science and deep marketing expertise, he and his team deliver analytics-driven Customer Experience solutions. Mills-Grimes is the Digital Marketing Manager at William Mills Agency. 11:25 am Good Morning!

social media 68

social media Customer Experience Marketing Strategies Strategy 68

BankInovation

MAY 26, 2020

Dear Community Member, Last year, we inaugurated the Bank Innovation Build conference to bring together industry participants to share best practices and ideas for exceptional banking innovation operations at financial institutions. Well, the world’s predicament has certainly changed since then — but the need for Build has not.

Innovation 98

Innovation Conference Community Operations 98

PYMNTS

JULY 30, 2020

As Federal Emergency Management Agency (FEMA) officials and National Guard contingents settled into hotels in Butler’s client portfolio, his ghost kitchens cranked out and donated “just north of 175,000 meals,” Gjonbalic told PYMNTS’ Karen Webster in a recent chat. What is the experience? The concept is just this side of brilliant.

Chicago 185

Chicago New York Branding Conference 185

Celent Banking

OCTOBER 12, 2015

This week I’m in Singapore, which provides a beautiful backdrop for Sibos 2015, the annual conference that brings together thousands of business leaders, decision makers and topic experts from a range of financial institutions, market infrastructures, multinational corporations and technology partners.

Conference 100

Conference Compliance Customer Experience Analysis 100

Insights on Business

OCTOBER 16, 2018

As we head into Money20/20 next week, I want to make sure you are aware of the best ways to engage with IBM at the conference. Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point.

Fraud 117

Fraud Customer Experience Analytics blockchain 117

FICO

OCTOBER 1, 2018

Companies that are achieving outstanding results using analytics and decision management solutions from FICO are invited to submit nominations for the 2018 FICO® Decisions Awards. This year’s judges are: Sid Dash , research director at Chartis for risk management analytics. Tanya Andreasyan , editor at Banking Technology.

Analytics 40

Analytics Conference Compliance Innovation 40

PYMNTS

MAY 6, 2019

Through revamped rewards offerings and mobile ordering experiences, QSRs are hard at work on bringing improved ordering and loyalty offerings into their brick-and-mortar stores and online platforms. From Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customers’ experiences through technology.

Innovation 115

Innovation Mobile Management Conference 115

Insights on Business

MAY 25, 2018

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. – Rob Bauer, Managing Director, Commercial Innovation at AIG #RFS2018 pic.twitter.com/R7vx9rBADE. Find partners to co-develop ideas.

Technology 93

Technology Training Customer Experience blockchain 93

PYMNTS

JUNE 19, 2020

A Zoom call — or otherwise virtually managed meeting — can recreate a lot of what is valuable about a large corporate event for participants dialing in remotely. Instead, he said he believes businesses should think proactively about the customer experience and find safe ways to add to it. “As

Iowa 285

Iowa Groups Industry Florida 285

PYMNTS

MAY 23, 2018

The move was praised by Niblock, who said Ellison was a good fit for Lowe’s in a post-earnings conference call on Wednesday (May 23): “Marvin is an experienced retail CEO and a 30-year industry veteran with expertise in complex omnichannel environments.”.

Retail 100

Retail Capital Meeting Online 100

PYMNTS

FEBRUARY 7, 2019

During the quarter, Chipotle Mexican Grill CEO Brian Niccol noted in an earnings conference call, the company saw a 6.1 percent of restaurant managers saw innovations that improve the customer experience as appealing. percent of restaurant managers saw innovations that add convenience as appealing as well.

New York 139

New York System Company Innovation 139

Tech and Finance

NOVEMBER 8, 2017

Dan Latimore, Celent SVP, said that after attending multiple conferences, including Sibos and Money2020 back to back, not to mention Finovate earlier in the autumn conference season, the Celent team remained coherent and was able to define some conclusions. Now Celent is looking for nominations.

Conference 28

Conference Customer Experience Innovation Operations 28