Conference Customer Experience Leadership Management 
Perficient
FEBRUARY 12, 2021
This blog explores how leadership can help kick off their commitment from the new hire’s onboarding stages. Create and share a sample agenda, which can include, a meeting with Hiring Manager and the immediate team familiar with one another. Helping bridge the transition is the onboarding process. Keep it simple.
FICO
SEPTEMBER 28, 2020
I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend. Learn from Fraud-Fighting Superstars.
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Perficient
MAY 28, 2020
With the easy to use interface and unique layer cake design, implementation could be done in a few different ways, so it was fun to discuss how and why each way was best.” — Lindsay Denton , Project Manager, Healthcare. BONUS: Attend Conferences, like we did at PegaWorld 2019. Delivering Work with Real-Life Impact. “My
Insights on Business
NOVEMBER 16, 2016
Most people who know the name Branch Rickey know him as the president and general manager of the Brooklyn Dodgers who played a key role in helping Jackie Robinson break the Major League Baseball color barrier in 1947. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.
Abrigo
MAY 5, 2022
Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. They look at how the shifts impact the industry and consumers, with a heavy focus on the economy.
Insights on Business
SEPTEMBER 21, 2018
These are some of the concerns that I hear leaders in the financial services industry repeatedly share in my travels and I am sure will be recurring themes at this year’s largest conference in banking and financial services, Money20/20, from October 21-24. Creating a Compelling AI powered Omni-channel Customer Experience.
Gonzobanker
MAY 14, 2018
At least one mid-size bank showed up with its entire exec leadership team AND board of directors. It turns out that a conference about storytelling, design, customer experiences, applied data and delivery is a nice team fit. The event included a mix of CLOs, COOs, CEOs and board members, not mainly CMOs anymore.
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