Payments Dive

SEPTEMBER 13, 2018

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

Digital Banking 322

Digital Banking Conference Customer Experience Fintech 322

Fintech Labs Insights

MARCH 14, 2024

Spring is in the air, and that means conference season is back. Related: The 37 Biggest Fintech Conferences & Events in 2024 Mercury Adds Subscription Monitoring to its Banking Services Best New Fintech Products & Trends of 2024 (Feb update) It’s time to register for the events you’re considering.

Conference 15

Conference Fintech Marketing Las Vegas 15

Bank Innovation

JANUARY 30, 2020

She will share insights and perspectives on digital customer experience in a dynamic one-on-one fireside chat at the conference. Melissa Stevens, chief digital officer and head of digital and design at Fifth Third Bank, will attend and speak at Bank Innovation Ignite event on March 2-3 in Seattle.

Innovation 221

Innovation Seattle Conference Customer Experience 221

FICO

SEPTEMBER 28, 2020

I’ll be participating in an excellent panel, “ Balancing Fraud Prevention & the Customer Experience ,” at the first virtual edition of CBA LIVE , the must-attend annual event for the retail banking industry. What’s great about virtual conferences is that you can register , today, to attend. Learn from Fraud-Fighting Superstars.

Customer Experience 59

Customer Experience Fraud Strategy Compliance 59

Perficient

SEPTEMBER 19, 2023

Following last year’s conference, Perficient Insurance Principal Brian Bell shared three key takeaways from the 2022 event: First, data and analytics investments still topped many insurers’ list of operational priorities. What Matters Most to Insurers in 2023? Disrupt to win in the increasingly competitive insurance market.

Conference 221

Conference Strategy Innovation Industry 221

Bank Innovation

AUGUST 2, 2019

In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, and Jake Martin, associate editor, discuss the following developments: At the Customer Experience in Financial Services conference in Boston this week, bank executives on several panels spoke […].

Boston 170

Boston Customer Experience Video Conference 170

FICO

AUGUST 3, 2021

The annual Credit Scoring and Credit Control Conference is regarded as Europe’s premier showcase for anyone working at the forefront of credit, AI, machine learning, scoring and all the related areas of data science. This year's four-day programme takes place between August 24 and 27. It's nominally slated as an Edinburgh event.

Analytics 52

Analytics Conference Innovation Data 52

South State Correspondent

OCTOBER 26, 2023

Money 20/20 (M2020) is the only conference in the industry where it is both possible and expected to pull off two breakfasts, two lunches, three cocktail parties, and two dinners PER DAY. If this conference is any indication of the economy, businesses are spending, and the economy remains strong.

Conference 221

Conference Las Vegas Fraud Case Study 221

Bank Innovation

APRIL 2, 2019

Ignite Ideas talks at the Bank Innovation Ignite 2019 conference in Seattle last month tackled issues of financial inclusion, designing products that enhance the customer experience, revamping payments, and rebuilding trust in banking.

Innovation 186

Innovation Video Seattle Payments 186

Payments Dive

MAY 20, 2016

A panel discussion at the ShopTalk conference in Las Vegas focused on the issues merchants face today as it relates to the mobile customer experience.

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Las Vegas Mobile Retail Conference 225

Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. Customer centricity is forcing a convergence of traditionally segregated value propositions.

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Conference Retail Community Community Bank 100

Perficient

AUGUST 1, 2022

The first version of NFT Cloud was released in a limited pilot in mid-June at the Salesforce Connections conference in Chicago. Salesforce has launched a cloud-based service for the sale and creation of non-fungible tokens (NFTs). Later this year, anticipated to be in October, Salesforce will make the product available to the public.

blockchain 294

blockchain Chicago Fraud Conference 294

Accenture

NOVEMBER 2, 2022

In the wake of the Sibos conference, it looks to me like banking right now is full of paradoxes. Central bank digital currencies (CBDCs) are a total game changer or a complete dud. Fintechs are an existential threat to incumbent banks or they are their most important partners. Sustainability is on the cusp of major….

Conference 221

Conference Fintech Customer Experience Innovation 221

William Mills

APRIL 21, 2016

The Mortgage Bankers Association’s National Technology in Mortgage Banking Conference and Expo was held April 3 rd through 6 th in sunny Los Angeles, California. Discussions were driven by themes that are currently transforming the mortgage industry, one being the idea of customer experience.

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Conference Los Angeles Customer Experience Millennials 40

Gonzobanker

MARCH 7, 2024

The experience felt akin to entering a mosh pit but instead of musicians, you are in it with bankers and entrepreneurs and there are chairs. From panels to keynotes to hallways, here are a few things that caught my attention: AI: Next-gen customer experience?

Las Vegas 156

Las Vegas Fintech Conference San Francisco 156

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.

Conference 40

Conference Innovation Lending Customer Experience 40

William Mills

JUNE 20, 2017

day conference focused on the key issues and trends across financial services. Leaders gain inspiration to fully capitalize on trends in innovation, from AI, design thinking and customer experience on the front end to cybersecurity and RegTech on the back end. “We BAI Beacon is a unique, immersive, fast-paced 1.5

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Conference Industry Trends Innovation 57

Bank Innovation

JANUARY 17, 2020

In this episode, editors discuss the following news developments: The overlap of retail with financial services, and reflections on the National Retail Federation annual conference in New York; Visa’s acquisition of Plaid and what it means […].

Retail 243

Retail New York Video Conference 243

Perficient

FEBRUARY 12, 2021

Consider setting up a video conference with the employee’s immediate team, with a presentation that includes, Org Chart, photos, names and titles of team. In a remote workforce, using video conference and company messaging systems to help bridge any communication gaps.

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Conference Video Branding Meeting 340

BankInovation

NOVEMBER 30, 2022

LONDON — Swedish utility Bankomat CEO Nina Wenning discussed the decline of the bank branch in Sweden at Branch Transformation 2022, the leading conference dedicated to branch design, customer experience and strategy-driven transformation, on Nov. 29 at the Park Plaza: Riverside Hotel in London. “We

Branch Design 52

Branch Design Conference Customer Experience Strategy 52

Perficient

NOVEMBER 23, 2020

Travel / Conferences. Coupled with the fact that business conferences are likely to start picking up again next year, there will be a huge requirement for additional PPE to maintain CDC guidelines. Remember, anything you can do to increase your relationship with your customer will help you weather the storm of what is likely to come.

Company 354

Company Customer Experience Conference Guidelines 354

Perficient

SEPTEMBER 25, 2020

During the recent Episerver Ascend conference we were able to see a preview of what exactly Spire looks like for business users, and well, it’s really, really cool. B2B is not B2C, but B2B organizations still need the tools and technology to serve up customer experiences that B2B users require.

Customer Experience 262

Customer Experience US Tools Conference 262

Gonzobanker

FEBRUARY 8, 2022

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. Let’s put COVID aside for a minute. and a trailblazer in the world of banking as a service (BaaS). Only the niched will survive.

Fintech 167

Fintech Customer Experience Conference Technology 167

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. Does the Bank Technology Improve the Customer Experience Across the Bank’s Platform? How Will My Employees Access the Bank Technology?

Technology 195

Technology Customer Experience Data Training 195

South State Correspondent

OCTOBER 28, 2022

While we have the technology to solve all of the above and more, there was a realization at both conferences that we are still decades away from developing a workable ecosystem and creating widespread adoption. While last year was dominated by crypto, this year, the themes were mainly around fraud and identity (both conferences).

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Conference Technology Las Vegas Trends 195

South State Correspondent

JULY 13, 2015

In case you missed our Bank Management Conference this weekend, we thought we would bring you our favorite idea from the gathering of almost 500 bankers and their families – what it takes to be a remarkable bank.

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Conference Customer Experience US Management 150

Perficient

DECEMBER 14, 2020

The COVID-19 pandemic and the significant, lasting shift to virtual care have brought a further change in a concise period of time.

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Marketing social media Leadership Strategy 309

CFPB Monitor

SEPTEMBER 8, 2022

In remarks yesterday to The Clearing House and Bank Policy Institute Annual Conference, Acting Comptroller Hsu discussed the growth “of banking-as-a-service (BaaS),” meaning arrangements in which a nonbank offers banking services to its customers as a way of adding value to its products and services.

Fintech 146

Fintech Risk Management Conference Lending 146

ATM Marketplace

SEPTEMBER 13, 2018

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

Digital Banking 82

Digital Banking Conference Customer Experience Fintech 82

PYMNTS

OCTOBER 15, 2020

BBVA participated in an experimental payment effort to connect the SWIFT gpi with Britain’s countrywide instant payment infrastructure, and the results were shown at the Sibos conference, according to a Thursday (Oct. 15) announcement.

Payments 181

Payments National Conference Customer Experience 181

PYMNTS

AUGUST 16, 2017

Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. At retail eCommerce conference eTail East this past Monday (Aug. This week, Panera Bread is upping the ante with its digital offerings.

Customer Experience 109

Customer Experience United States Mobile Branding 109

Bank Innovation

NOVEMBER 20, 2019

As the number of digital finance platforms grow, the pool of consumers underserved by the financial system is cause for concern, industry practitioners said at a financial services conference in New York this week.

New York 186

New York Fintech Conference System 186

Perficient

OCTOBER 14, 2020

At Twilio’s annual conference Signal 2020, Jeff Lawson, founder and CEO, discussed major trends that helped businesses thrive during what he termed as the “Great Digital Acceleration of 2020”. One Twilio customer noted changes in their reliance on digital channels from 30% before COVID to 100% during the height of the pandemic. .

Video 519

Video Tools Innovation Trends 519

Bobsguide

JUNE 3, 2022

The company received the award for WinWebServer ( WWS), its integrated ATM Acquiring solution, at a special ceremony during the ATMIA US Conference taking place in Orlando, Florida. The annual Peter Kulik Innovation Award celebrates innovations in the global ATM industry.

ATM 148

ATM Innovation Florida Software 148

Perficient

OCTOBER 8, 2020

I recently attended SIGNAL , Twilio’s annual customer and developer conference. You guessed it, this year’s conference was virtual. Twilio provided a top notch lineup of speakers from both technical and business backgrounds, including our very own from Perficient.

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Conference Data Regional Survey 360

Perficient

NOVEMBER 21, 2023

LEARN MORE: How Perficient Empowers Insurers in the Digital Era How have you seen key themes from the 2022 InsureTech Connect (ITC) Conference come into play at Perficient throughout the past year?

Industry 221

Industry Conference Meeting Maine 221

Celent Banking

NOVEMBER 7, 2014

At many conferences I’m able to distill several distinct themes; this time, the overwhelming impression was the emphasis on …. Customer Experience continues to be a big theme. Facebook is doing some really interesting things on the commerce side: if they identify a group of profitable customers who have a certain profile (e.g.,

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Las Vegas Conference US Customer Experience 172