Independent Banker

DECEMBER 31, 2021

Independent Banker ’s annual Community Bank CEO Outlook survey reveals how community bank leaders plan to leverage today’s deposit-laden banking environment to grow this year. Janet Silveria, Community Bank of Santa Maria. So, what’s at the top of community bank leaders’ to-do lists? What changes will 2022 bring?

Community Bank 144

Community Bank Community Lending Louisiana 144

PYMNTS

MAY 13, 2016

Taking a page from the old Tom Petty Handbook, Target CEO Brian Cornell has officially determined that the retailer will not back down on its inclusive bathroom policy. Target’s stance in favor of equality for transgendered consumers has sparked a backlash and online petition from the American Family Association.

Policies 100

Policies Handbook Mississippi Community 100

CFPB Monitor

OCTOBER 11, 2018

At the Online Lending Policy Institute’s (OLPI) annual summit in Washington, D.C. The summit speakers included Grovetta Gardineer, the Senior Deputy Comptroller for Compliance and Community Affairs at the OCC. Mr. Watkins indicated that the CFPB’s no-action letter policy may also be subject to review by the Bureau.

Policies 60

Policies Lending Data Online 60

PYMNTS

FEBRUARY 4, 2020

“The legalization of sports gambling requires an important policy choice, but the choice is not ours to make,” Justice Samuel Alito wrote in the 6-3 opinion. The decision opened the floodgates to legalized sports betting – both in-person and online – in the U.S. But I knew weather and sports,” Roth noted.

Online 134

Online New Hampshire Rhode Island District of Columbia 134

PYMNTS

JULY 2, 2018

From a Supreme Court decision with possible implications for small online merchants, to SMBs’ preparations for U.S. trade tariffs , policy is keeping entrepreneurs on their toes. SCOTUS ruled that states can collect sales tax from online sellers, and reactions to the ruling have been mixed – even among small businesses.

Policies 100

Policies Taxes Washington Minnesota 100

Perficient

JANUARY 25, 2021

MY PREDICTION: Leaders from the Provider community will work with the new Federal Administration to develop a “third way” to improve quality and manage costs that is reliant neither fully on the private insurance market nor on governmental backing. The only positive increase in spend has been online video. Care Disparity Addressed.

Community 429

Community System Trends Tools 429

South State Correspondent

AUGUST 10, 2020

We sent out a survey to several thousand community bankers across the country to understand bankers’ concerns, challenges, and opportunities in the current business environment. We feel that organizing an exchange of ideas and sharing of strategies is beneficial to many bankers.

Survey 195

Survey Video Resources Policies 195

Abrigo

MAY 22, 2024

Small business lending is also a prominent line of business for many financial institutions, especially those driven by a mission to help their communities thrive. While small business loans inherently benefit business owners, they also benefit communities, according to 2021 research for the SBA. Louis Fed : [S]mall-business loans—i.e.,

Lending 195

Lending St. Louis Community Marketing 195

Abrigo

FEBRUARY 25, 2022

However, many traditional community lenders will face real challenges meeting their lending goals for more business loans and higher yield, given expected interest rate hikes, higher non-interest expenses, and increasing competition for borrowers. It is the backbone of what many community financial institutions do, and they do it well.

Lending 195

Lending St. Louis Community Survey 195

Perficient

AUGUST 31, 2020

Using visual media, like graphics, gifs, and infographics help publicize your brand, grow your online following, and even influence whether or not you make the sale. If your company follows a specific media policy, stick to those rules. Canva.com is a valuable online platform for developing graphics and video.

Branding 520

Branding Guidelines social media Exercises 520

FICO

JANUARY 5, 2023

Policy Predictions for Financial Services Companies. I suspect Yogi would be disappointed to know that after many years of writing a year-end public policy predictions blog post, I am no longer aware of my batting average. Four 2023 U.S. FICO Admin. Tue, 07/02/2019 - 02:45. by Daniel Nestel. VP, Government Relations.

Policies 52

Policies Company Regulation Risk Management 52

Abrigo

APRIL 22, 2024

Small business lending is also a prominent line of business for many financial institutions, especially those driven by a mission to help their communities thrive. While small business loans inherently benefit business owners, they also benefit communities, according to 2021 research for the SBA. Louis Fed : [S]mall-business loans—i.e.,

Lending 243

Lending St. Louis Community Marketing 243

PYMNTS

AUGUST 20, 2019

To that end, Achilles Information, a supply chain risk and performance management firm based in the United Kingdom , said earlier this month that it has launched an online supplier network for the oil and gas industry. Achilles is ISO27001 certified and has a rigorous data processing and GDPR policy in place, he said.

Online 108

Online Analytics Compliance Data 108

FICO

JANUARY 13, 2020

It is safe to say that Las Vegas casinos will not soon be taking bets on the occurrence of future finance policy developments. The road to modernizing the Community Reinvestment Act will include some speed bumps. In December, the FDIC and OCC issued a proposed rule to modernize the Community Reinvestment Act (CRA).

Policies 52

Policies Las Vegas FDIC Washington 52

South State Correspondent

MAY 9, 2022

In our previous article ( HERE ), we reviewed the banking industry’s cost of funding earning assets (COF), and we compared how community banks’ COF behaves relative to national banks in a rising interest rate cycle. These online institutions were either absent or held minimal deposits in previous tightening cycles.

Community Bank 195

Community Bank Community Industry Online 195

PYMNTS

JANUARY 9, 2020

Chamber of Commerce , the largest and most powerful business lobbying group in the country, criticized presidential candidates challenging President Donald Trump on their proposed policies concerning Medicare and taxing of the wealthy, according to a report by the Financial Times. Many wealthy elites are upset with Sen.

US 130

US Taxes Massachusetts Policies 130

PYMNTS

OCTOBER 16, 2019

In August, Facebook instituted changes to its advertising policies as the result of a settlement it reached with anti-discrimination groups and the federal Department of Housing and Urban Development (HUD). In fact, locality and community are among their main selling features for consumers.

social media 110

social media Online Groups Video 110

Perficient

JANUARY 9, 2021

Yammer communities and conversations in Teams. If you’re familiar with the Communities app in Teams, you’ll be happy to hear that you can now search for different Yammer conversations as well as add tabs with Yammer styling in Teams channels. Image provided by Microsoft. Updates to SharePoint tab in Teams.

Video 532

Video Meeting Community Compliance 532

Abrigo

JULY 10, 2023

Best practices Addressing AI fraud in your policies AI fraud can be particularly tricky because it impacts how financial institutions verify customers’ identities. Public social media sources have made it easier for fraudsters to obtain information by looking at what people post online. Don’t rely solely on this response.

Fraud 150

Fraud How To social media Security 150

PYMNTS

APRIL 27, 2020

the California-based online payments system, on Monday (April 27) released its annual Global Impact Report , which typically highlights the firm’s progress on advancing profitability, promoting a diverse workforce, minimizing pollution and operating responsibly. PayPal Holdings Inc.,

Report 168

Report Community California Regional 168

Abrigo

DECEMBER 18, 2023

WATCH Takeaway 1 Banks and credit unions are critical sources of capital for businesses in their communities, so how institutions assess CRE credits matters. But that might not be the best move for your financial institution or your community. You might also like this webinar on credit department housekeeping.

Risk Management 221

Risk Management Management Lending Capital 221

Independent Banker

NOVEMBER 30, 2021

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Online U.S. By Elizabeth Judd. New account fraud.

Fraud 160

Fraud Strategy Community Bank New York City 160

PYMNTS

MAY 14, 2020

The pandemic required full-on digitization for many businesses to keep revenue flowing, but simply setting up shop online is no longer enough to keep customers happy. Small mom-and-pop merchants hustled to improve their websites and online stores. Optimizing The Payments Experience.

Payments 169

Payments Branding Customer Experience Strategy 169

FICO

NOVEMBER 29, 2018

This issue was discussed at the NAGGL 2019, National Association of Government Guaranteed Lenders, conference where hundreds of SBA lenders gathered to learn about policy changes, SBA online application submission solutions, how to create successful sales reps, and other trends in the industry impacting SBA lenders.

Community 67

Community Community Bank Policies Leadership 67

Independent Banker

JANUARY 31, 2023

Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work. How can a community banker best connect with a member of Congress? Are you trying to raise awareness about a certain policy or bill affecting community banks? What’s your end goal?

social media 103

social media Meeting Community Community Bank 103

Abrigo

JULY 13, 2023

A scam usually begins with online contact via social media or dating apps. Scammers build up a victim’s trust and gain access to their online account information, sometimes “fattening the pig” by soliciting more investment in cryptocurrency before “slaughtering the pig” and stealing the cryptocurrency.

Fraud 195

Fraud cryptocurrency Training social media 195

PYMNTS

JUNE 24, 2020

On Tuesday (June 23) Instagram announced it was opening social shopping to more businesses including its own influencer community. Those purchases will then be part of the company’s loyalty program, including earning Beauty Insider points, Sephora client service and the company’s return policy.

social media 150

social media Branding Community Retail 150

PYMNTS

JANUARY 10, 2020

It was started in 2013 as a community online that would recommend eCommerce sites outside of China. Tencent has come under scrutiny for the way it deals with user information, and China recently asked it to clean up its policies. However, it’s back now and has over 300 million users, as of July.

social media 131

social media blockchain Video cryptocurrency 131

PYMNTS

APRIL 15, 2020

The San Francisco-based online marketplace for lodging said the financing will ensure it can continue investing in the company and its hosts and guests in more than 220 countries amid the coronavirus pandemic. Airbnb Inc. Earlier this month, Airbnb customers were seeking refunds.

San Francisco 137

San Francisco New York City Seattle Chicago 137

South State Correspondent

MAY 18, 2022

Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service. At 19%, community banks ranked only above credit unions in delivering customers that were “extremely satisfied with the outcome of their problems and a whopping 35% that were “not satisfied.”.

social media 195

social media Training Customer Experience Community Bank 195

PYMNTS

MAY 12, 2020

Facebook CEO Mark Zuckerberg and his wife, Priscilla Chan, gave $100,000 to each of their eight favorite Bay Area eateries, according to Palo Alto Online. It was a good day for some California restaurants. As of January, Zuckerberg had a net worth of $82.6 billion, Business Insider reported, making him the fifth-richest person in the world.

California 130

California Policies Community Tools 130

PYMNTS

APRIL 13, 2020

Lara had already asked for a grace period of a minimum of 60 days for holders of policies to make premium payments, so their plans aren’t canceled because of a lack of payment. The Hanover CARES Refund, for its part, will be in place for April and May premiums for holders of personal vehicle insurance policies.

North Carolina 130

North Carolina CA California Policies 130

Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. Being a community bank, our customers are our neighbors. By Roshan McArthur.

Training 98

Training Community Bank Community Knowledge Base 98

PYMNTS

APRIL 29, 2020

The network said the new MLB rules allow teams to set individual policies, permitting but not requiring refunds. The University of Southern California is giving a failing grade to the idea of refunding tuition for its spring semester or upcoming summer session because classes have shifted online , The Los Angeles Times reports.

Los Angeles 141

Los Angeles California Boston Policies 141

Abrigo

SEPTEMBER 14, 2022

You might also like this webinar: "Fortify Your Loan Policy to Effectively Manage Credit Risk." Online lenders, platform lenders, and fintechs should also consider sending feedback to the CFPB and considering the ways their operations might be affected. in-person, phone, mail, online) Application recipient (e.g., If they don’t?

Lending 195

Lending Data Regulation Community 195

PYMNTS

FEBRUARY 19, 2019

banking industry is in flux, largely thanks to federal policy that has made it easier (and faster) for institutions to merge. ” Other critics have raised the issue that the OCC is advising examiners to take community group concerns into consideration separately from their M&A approval processes.

Marketing 108

Marketing Community Community Bank Industry 108

Qudos Bank

FEBRUARY 15, 2024

Often referred to as “members”, account holders of a mutual bank would therefore share a collective stake in major policy decisions and have a vested interest in the institution’s success. Support is also just a call or an online form away, helping us address queries as soon as possible.

Community 52

Community Taxes Policies Retail 52