Independent Banker

JUNE 30, 2022

We asked community bankers and experts for their advice on ensuring employees feel a sense of belonging. If community banks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. By Roshan McArthur.

Community Bank 91

Community Bank Community Leadership Millennials 91

Banking Exchange

JULY 15, 2019

Survey also finds fewer than half of bank employees know what conduct and ethics controls are in place Compliance Management Compliance/Regulatory Community Banking Feature3 Financial Research Human Resources Feature Management Compliance.

Regional 68

Regional Compliance Community Bank Resources 68

PYMNTS

MAY 12, 2020

Consumers are paying with credit and debit cards more than ever before, and they are increasingly looking to their smartphones to gain greater control over how they spend and manage their money. This series, based on a survey of 3,000 cardholding U.S. percent of local and regional banks, according to respondents.

Regional 241

Regional National Cards Mobile 241

Abrigo

JULY 15, 2015

The transition from compliance to consulting makes sense: tax season is just that, a “season,” and nearly 60 percent of respondents to a Sageworks survey indicated they saw an increase in total revenue by adding financial services to their accounting practice.

Management 150

Management Resources Capital Taxes 150

PYMNTS

NOVEMBER 17, 2020

Simon specializes in regional malls and outlet centers. Our properties continue to be a town square destination for the communities they serve,” said Andy Hutcherson , senior vice president of Innovation and Customer Experience at Simon, in the release. Trip consolidation was cited as the main reason by 41 percent of the respondents.

Retail 212

Retail Customer Experience Maine Regional 212

Independent Banker

MARCH 31, 2022

We asked community banks how they’re dealing with the resulting shifts in their employment models. Before remote work was an emergency measure to keep employees safe from a devastating virus, it was a perk some community banks offered to retain and attract talent. is among the community banks carefully navigating the new landscape.

Missouri 142

Missouri Community Bank Community Management 142

FICO

NOVEMBER 16, 2022

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. Pain Points in Fraud Management Vary by Region.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

APRIL 24, 2017

The rise in omnichannel B2B and B2C eCommerce has, for some companies, created a disconnect in the product content viewed by buyers and a lack in product information management across sales channels means money lost. The company released its new survey of 400 merchants and suppliers across Europe and the U.S.,

Survey 175

Survey social media Management Resources 175

South State Correspondent

JANUARY 4, 2023

The irony here is that more than half the banks we recently surveyed had some goal and metric around asset growth. For 2023, banks need to prioritize interest rate risk management and credit accuracy as a top priority. As a result, national banks are eroding the customer base of the community bank. Conclusion.

Community Bank 195

Community Bank Capital Lending Training 195

PYMNTS

MARCH 7, 2019

according to payroll and human resource management solution provider Paychex. increase in average hourly wages at small businesses, the company found, but according to IHS Markit Chief Regional Economist James Diffley, the key takeaway is the pressure that a difficult jobs market puts on the small business community.

Marketing 109

Marketing Regional Texas California 109

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 155

Strategy System Risk Management Technology 155

PYMNTS

SEPTEMBER 11, 2019

Different regions have their own unique payment rails, and no two abide by the same regulatory framework. Other initiatives are being spearheaded across regions. One-third of companies surveyed in the Real-Time Payments Innovation Playbook planned to implement them within the next three years. So, what’s the problem?

Payments 190

Payments Regional Operations Guidelines 190

PYMNTS

NOVEMBER 19, 2020

This represents 59 percent growth over the past 10 years, much of it buoyed by a surge in sign-ups across the Oceania region. Building and maintaining members’ trust is another crucial factor in determining CUs’ success, and one survey revealed that turning to biometric authentication measures could be just what CUs need to achieve this.

Alabama 228

Alabama Meeting Fraud Trends 228

PYMNTS

DECEMBER 31, 2020

A separate survey found that 92 percent of bank and credit union (CU) respondents expected that implementing the RTP network would “benefit” corporate clients , for example. Regional banks with $100 million to $250 billion in assets were likely to be in the process of adopting the rail or considering doing so.

Payments 168

Payments Resources Survey Examples 168

PYMNTS

FEBRUARY 22, 2018

Regulatory efforts to promote FinTech innovation, a bustling climate for blockchain and interest from other markets eyeing the region for expansion have all led to Southeast Asia’s impressive standing in this space. At present, the report found, it takes an average of 15 days for a small business in the region to be approved for a loan.

Fintech 104

Fintech Regional Resources blockchain 104

PYMNTS

DECEMBER 10, 2018

percent discount in place for its suppliers “regardless of size” and against that backdrop, suppliers state that the Prompt Payment Code, which is in turn administered by the Chartered Institute of Credit Management, has not been effective. Half of those surveyed considered the amount of time and effort required was unreasonable.”

Report 159

Report Retail Payments Survey 159

Independent Banker

OCTOBER 31, 2021

Measuring the success of your community bank’s campaigns can lead to greater ROI, increased conversion rates and a game plan for future initiatives. From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. By Taylor Hugo.

Marketing 91

Marketing social media Video Community 91

PYMNTS

JULY 31, 2018

A recent survey of 20 of the nation’s top-60 banks found that there’s a lack of consensus among banks when it comes to managing and charging businesses for real-time payments. Meanwhile, Africa saw a regional payments system gain new momentum. Across the U.S.,

Retail 148

Retail Trends Payments Regional 148

PYMNTS

JUNE 26, 2017

“It is important that we understand the challenges faced by the next generation of entrepreneurs so we can support them as we create jobs and economic growth, as well as prosperity for themselves, their families and their communities,” said HSBC Private Banking Chief of Staff Stuart Parkinson in a statement. Fifty-eight percent of U.K.

Millennials 132

Millennials Regional Report Community 132

PYMNTS

OCTOBER 24, 2016

PYMNTS explores newly released data from across Europe, Asia-Pacific and Africa that uncovers how SMEs and suppliers manage their cash flow amid chronic late payers. Its 2016 National Small Business Survey signals widespread optimism across the nation’s small business community, despite economic challenges. 85% of the $2.6

Payments 100

Payments National Regional Survey 100

PYMNTS

SEPTEMBER 5, 2017

Separate research from Reliant Funding, also released last week, found that the majority of SMBs surveyed agree their local governments promote small business growth. But that doesn’t mean these legislative efforts endure without disruption to the business community at large. Today (Tuesday, Sept. Today (Tuesday, Sept.

Compliance 118

Compliance Survey Training Regulation 118

Gonzobanker

DECEMBER 19, 2022

1 issue raised by CEOs in our surveys, bankers had to craft a new and compelling post-Covid value proposition to attract it. Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. Except the ones who just ignored the emails and kept working at home.

Community 216

Community Fintech Industry Innovation 216

Independent Banker

DECEMBER 13, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Share of community banks and credit unions offering the following mobile banking features and functions: 84%.

Community Bank 70

Community Bank Boston Community Iowa 70

Independent Banker

APRIL 28, 2016

Rasmussen: Thirty-five of the 100 banks in my group agreed to participate in my surveys, and I receive 20 to 25 responses each month. Finally, I focus on economic news in our markets, which include five communities south of Houston. The Houston region has seen substantial layoffs, and the daily headlines predict more will be announced.

Dallas 131

Dallas Texas Houston Community 131

Independent Banker

NOVEMBER 24, 2015

Certain mobile functions and features are essential to the success of a community bank’s mobile banking offerings. Newfangled mobile capabilities could help community banks stand apart from their competitors. Share of community banks and credit unions offering the following mobile banking features and functions: 84%.

Community Bank 70

Community Bank Boston Community Iowa 70

Tech and Finance

JULY 13, 2016

Regional and mid-tier banks face an uphill battle on the digital front, but have advantages they can capitalize on with some focus and determination. Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. Or at least they should be. The 2016 U.S. Retail Banking Customer Satisfaction Study from J.D.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

AUGUST 20, 2018

To that end, Hitachi Capital reported that, as noted in a survey of 1,200 businesses conducted by YouGov, late payments bedevil several verticals. Of the businesses surveyed, 63 percent stated that they had to deal with late payments for invoices stretching back to June 2018. New Zealand Eyes Late Payments, Too. Similar to the U.K.,

Payments 102

Payments Survey Capital Regional 102

Gonzobanker

OCTOBER 13, 2020

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Make Digital Benchmarks and KPIs Visible.

Strategy 155

Strategy Digital Banking Digital Strategies Mobile 155

PYMNTS

DECEMBER 11, 2019

Recent reports in Accountancy Age said SMBs are largely unaware of open banking, with Intuit Quickbooks finding in a survey of U.K. Eika Group will connect member banks to EedenBull’s range of tools, including employee expense management and business card spending solutions, so they can link those technologies to their customers.

Fintech 132

Fintech Groups Data Strategy 132

Gonzobanker

APRIL 6, 2018

Customer relationship management has become the banking industry’s big family vacation. According to CEOs of community-based financial institutions surveyed for Cornerstone’s What’s Going On in Banking 2018 report, 61% of FIs of plan to add, replace or improve CRM capabilities. Why are these problems so persistent?

Regional 75

Regional Digital Banking Community Management 75

Independent Banker

NOVEMBER 24, 2015

With wire fraud on the rise, community banks have to step up precautions to protect themselves and their customers. Wire fraud incidents nearly doubled to 27 percent in 2014, from 14 percent a year earlier, according to the 2015 AFP Payments Fraud and Control Survey. billion-asset community bank. By Cheryl Winokur Munk.

Community Bank 70

Community Bank Fraud Atlanta Community 70

Abrigo

AUGUST 1, 2016

Eight in 10 business owners report that a major, regional or community bank is their main financing partner for capital. According to the Fed’s Small Business Credit Survey, they have reason to expect rejection based on size. They also assume banks would turn them down due to the size of their business.

Millennials 150

Millennials Survey Risk Management Groups 150

Jeff For Banks

SEPTEMBER 2, 2019

And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. And I have personal insights because I was once a branch manager. Because what I hear in community bank strategy sessions, the branch is an important if not critical portion to an enduring future.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

Jeff For Banks

SEPTEMBER 26, 2018

Umrai Gill , Managing Director of Performance Trust in Chicago presented his findings to the Financial Managers Society at their East Coast Regional Conference this month. He first cited a survey performed by PT, asking their clients "what are the generally accepted drivers of institutional value?"

Capital 65

Capital Chicago Survey Conference 65

PYMNTS

APRIL 12, 2019

per one survey. Whole Foods Market South Region President Bobby Turner said, according to reports, “We worked hard to create a place that offers our neighbors a destination to get together, enjoy great food and connect with members of the local community through a variety of culinary, wellness and cultural events.”.

New York 100

New York Retail Texas Houston 100

Abrigo

OCTOBER 9, 2019

In a recent survey by the National Association for Business Economics, 74% of economists who responded expect a recession by the end of 2021. Regulatory communities and auditors want to see that CECL and stress testing remain as consistent as possible across the organization. According to economists, a recession is looming.

Data 150

Data Exercises Software Tools 150

CB Insights

AUGUST 26, 2021

SoftBank has also backed a number of food delivery apps across regions in 2021, including India-based Swiggy , Colombia-based Rappi , China-based Dingdong Maicai (which went public in June), Norway-based Oda , and UAE-based Kitopi , a ghost kitchen that prepares and delivers food on behalf of restaurants. E-commerce & logistics.

Regional 94

Regional Fintech Analysis Company 94