Remove category course-level-reports
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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

But even the best companies struggled to keep customer satisfaction levels high during 2020. “Among internet retailers, no companies improve customer satisfaction during the pandemic, as the category tumbles nearly 5% overall.” See Report: Digital Transformation Is Key To Boosting Customer Satisfaction.

Online 421
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Mastercard’s Vosburg Sees Consumer Spending Changes

PYMNTS

Speaking at the Citi 2020 FinTech Conference , Vosburg recounted some of the trends seen in the latest quarter and beyond, saying “we see moderate levels of growth” in overall transaction volume and in spending levels and transactions.

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Report: Social Commerce Market Reaches $89B

PYMNTS

In fact a new report puts the global market for social commerce at $89.4 Of course TikTok, along with Facebook and Instagram, is the social commerce platform of the moment and whoever gets the winning bid for it will be immediately installed as the future of the category. billion this year and says it will reach $604.5

Marketing 209
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Whole Paycheck Tracker: Amazon, Walmart Battle For Electronics Share

PYMNTS

It was the wild card category for back-to-school, and it will be the wild card category for the holidays. That paycheck usually gives about $1,500 per year to the category, which is lumped in with appliances by the U.S. Of course, one device purchase – such as a smartphone, gaming system or laptop – can pressure that spend.

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Taking A 360-Degree View Of Payments Monetization

PYMNTS

And, as Connor stated, getting to a successful – and rewarding – level of monetization involves taking a holistic look at those firms’ operating environments, owning sales and pricing and managing the data and risk that is associated with payments. Data, of course, plays a role in spread optimization. Modeling The Spread.

Payments 151
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In China, Pent-Up Demand For Cosmetics A Blip Or Trend?

PYMNTS

Against that backdrop, South China Morning Post reported that cosmetics sales in the country rebounded last month. The publication reported that sales of cosmetics plummeted as much as 80 percent in February, as estimated by Jefferies Analyst Anne Ling. But the transaction amount seems to be controlled [at a relatively lower level].”.

Trends 152
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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The ACH channel, of course, was center stage, but there was also much discussion about banks transitioning from receive to send on the FedNow network. of financial crimes are reported, and only a fraction of those have enough evidence or rise to the level of materiality to prosecute.