Chris Skinner

MARCH 29, 2017

Just in a few short years, we’ve seen most stall holders move from only dealing in cash to being able to take debit, credit, EMV and magnetic card payments thanks to PayPal, Square, iZettle and more. You need an online store. It still is, but when you go to a craft fare, the usual practice is cash only. Not any more.

How To 150

How To Online Examples Capital 150

Abrigo

JUNE 4, 2024

watch now Takeaway 1 Banking professionals face challenges posed by interest rate changes. The ThinkBIG panel gave several perspectives on how to approach credit quality and deposit stability. Chance-Chin elaborated on her bank’s digital strategy, which combines modern technology with close customer relationships. "We

Compliance 222

Compliance Community Bank Community Conference 222

BankBazaar

SEPTEMBER 24, 2020

Ease of online access. Debit card offers. Interest rates: One of the foremost considerations that you should have for your Savings Bank account is the interest rate that it’s offering. Does the bank have a cap on the number of free online transactions? Additional Reading: COVID-19 Lessons | How To Save Like A Pro.

How To 78

How To ATM Cards Meeting 78

Abrigo

FEBRUARY 8, 2024

Takeaway 2 Client fraud education at financial institutions should include takeaways that explain how to protect themselves from phishing and tips for staying secure online. Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft.

Fraud 195

Fraud Resources social media Software 195

PYMNTS

SEPTEMBER 15, 2020

Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. And for financial institutions (FIs), that translates into an incredible opportunity to build better digital banking journeys for their customers.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

AUGUST 28, 2020

Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing. Here’s how he sees the digital-first restaurant landscape shaking out. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook).

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

NOVEMBER 2, 2020

Agashe said the 50,000 very small community banks and credit unions (CUs) spread throughout India’s rural regions don’t count as “banks” in the official tally. But it’s those limited-service banks that first caught Agashe’s attention more than a decade ago, when he was a young software engineer returning to rural India to visit family.

Fintech 210

Fintech ATM Community Bank Cards 210

NCR

JULY 31, 2017

As we explored in the first part of this two-part guide, digital banking fraud is an escalating threat to financial institutions and their customers. Digital banking fraud can take many forms, such as identity fraud and account takeover , which are becoming increasingly common. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

Independent Banker

JULY 31, 2022

When Rockland Trust synced up with an ICBA ThinkTECH Accelerator grad to launch a virtual digital banking platform, it took relationships between the community bank and its customers to a whole new level. For Rockland Trust, a $20 billion-asset community bank in Rockland, Mass., By Colleen Morrison.

Innovation 91

Innovation Community Bank Video Community 91

American Banker

APRIL 9, 2024

As American Express has evolved with new products, its largest digital design team is rethinking how to finesse online and mobile design with the customer at the forefront.

Mobile 77

Mobile Online How To Digital Banking 77

PYMNTS

DECEMBER 14, 2020

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. When Bank of America Rewards Executive John Sellers glanced at his in-house numbers over the last year, the evidence was plain to see. Tapping The Potential Of Video.

Video 292

Video America Online Mobile 292

PYMNTS

FEBRUARY 14, 2020

Customer service is the lifeblood of financial services, just as much as credit cards, debit cards and checking accounts. But as banking becomes ever-more mobile, and account openings and activities are done through digital channels, the very definition of support – and how it should be provided – is changing.

Branding 228

Branding Mobile Tools Fintech 228

PYMNTS

JANUARY 13, 2021

This season, our girls will continue to exemplify what the cookie program taught them — how to think like entrepreneurs, use innovative sales tactics, and pivot to new ways of doing business when things don’t go according to plan. Billion.

National 166

National New York Leadership Analysis 166

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. Digital Banking. Cashierless Checkout.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

MAY 1, 2020

A digital-loving millennial, John, searches our website to find the type of account he wants and chooses to open it online,” Vas Nunes said. “As As we map out John’s process, we go step by step to examine what he’s trying to accomplish, how easy it is and how he’s feeling.”.

Arizona 159

Arizona Security Cards Phoenix 159

PYMNTS

JULY 21, 2020

Microbusinesses have to pay bills, and they want to set up card acceptance programs and mobile and digital-wallet platforms for payments. They can issue cards tied to local merchants, [and] connect some rewards to loyalty toward the local market.”. If credit unions can manage both sides of that, that is a winning equation.

Cards 208

Cards National Tools Innovation 208

Gonzobanker

OCTOBER 12, 2022

Less than 10 years old, the Brazil-based digital bank counts 70 million clients across its three operating countries ( source ). Starting with a single product – the humble credit card – Nubank TikTok’d its way to sticky mobile engagements. Don’t Look Back in Anger.

Fintech 97

Fintech United States Chicago Mobile 97

PYMNTS

JANUARY 21, 2021

“We can provide them these services regardless of the channel that the member wants to interact with,” across brick-and-mortar, online or contactless payments, she added. And then you figure out how to create the opportunity to move them to that perfect persona that ultimately satisfies the goal of loyalty to the credit union.”.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

MARCH 25, 2020

The European Central Bank recently warned that an additional virus-related factor contributing to the cybercrime threat is the fact that many more customers are engaging in digital banking rather than visiting physical bank branches. In contrast, a fake website targeting online banking services costs $67.91.

Fraud 148

Fraud Security Resources Survey 148

PYMNTS

JULY 16, 2018

This week, the lucky winner is Macy’s , which disclosed to the world that hackers had obtained names and passwords of online customers — and might have accessed credit card numbers and expiration dates as well. Citizens Rolls Out Digital Bank. PayPal Has Only Just Begun To Buy.

Cards 100

Cards Data Digital Banking Retail 100

MyBankTracker

JANUARY 19, 2021

Consumer Banking Trends of 2020. Adoption of digital banking. Many bank customers were in for a shock when branches couldn’t open to the public. In-person banking was impossible, which forced customers to digital channels to manage their accounts. Credit cards adapt to new spending patterns.

Marketing 52

Marketing Banking Trends Trends Cards 52

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.

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Fintech Community Regional Technology 194

BankBazaar

MAY 13, 2020

Millions have now lost their lives to this pandemic and the world is still wrapping its head around the scale of the crisis and is at its wit’s end about how to emerge safely out of it. It has wrought changes that are here to stay- from how we socially interact with each other, travel, work, to how we shop for essentials.

Policies 148

Policies Branding Online Cards 148

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Banking is, of course, about more than account balances. Ideally, those actions should run the gamut of transactions and financial services, across payments and cards.

Mobile 124

Mobile Fraud New Mexico Examples 124

PYMNTS

OCTOBER 1, 2018

It’s also the inspiration for Ondot’s work with banks to build a better bank-branded app that gives customers access to a wider array of card controls and a real-time stream of actionable data. The tech to do so, he noted, is already out there — distributed ledgers, tokenizations, virtual card numbers.

Data 140

Data Cards Tools Regional 140

PYMNTS

JANUARY 16, 2020

How to get there? By opening access to China, digital banking, at least as rendered through wealth management, for example, may get a broader embrace. … and What’s In the Cards For The Cards. JPMorgan last month obtained approval from China to establish a majority-owned securities business in the country.

Payments 132

Payments social media Operations Examples 132

PYMNTS

AUGUST 5, 2019

If there was a handbook for how to become a successful fraudster, the first sentence of the first chapter would go something like this: “Go where the money is.”. Check fraud has become increasingly sophisticated and digital, just like every other form of payment fraud over the last decade.

Fraud 162

Fraud Payments Mobile Handbook 162

PYMNTS

JUNE 2, 2020

For firms such as FIS, she said, the question has always been how to take a “bite” out of cash, and how to move low-value transactions away from paper bills and coins and toward debit and credit. Carrera noted that the diversification in those companies’ portfolios is not as wide as, say, Chase’s or Bank of America’s.

Payments 134

Payments Mobile Community Retail 134

Gonzobanker

DECEMBER 22, 2020

For more than 20 years, John has helped City National grow its niched commercial and private banking businesses with strategic technologies. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business. Gritty is good.

Idaho 170

Idaho Community Industry Strategy 170

PYMNTS

OCTOBER 4, 2019

Once upon a time in the 1960s, banks were building a series of one-off card-based solutions , much the way today in the ending days of the 2010s we see global digital banking, mobile wallets and alternative underwriting schemes building one-off tech-based solutions for financial services products. Since 2016.

Fraud 108

Fraud Google Apple Chicago 108

MyBankTracker

NOVEMBER 19, 2020

Sponsored Content Disclosure: This content was commissioned and paid for by the bank advertiser. CIT Bank is among the largest 50 U.S. banks and it also happens to be one of the biggest online banks (based on domestic deposits). Yet, many consumers have never heard of the bank. CIT Bank Savings Builder.

Banking 2020 52

Banking 2020 ATM Online Marketing 52

PYMNTS

MAY 29, 2020

Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . An API-Driven Fix To Digital-First Banking .

Maine 130

Maine ATM Innovation Millennials 130

Independent Banker

MAY 26, 2016

Examples of financial institution payment innovations include the development and introduction of Electronic Funds Transfer systems, such as ACH and wire transfers, credit and debit cards, ATMs, online access to services beyond the branch and online bill payment services.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

JUNE 17, 2019

Among other features, according to the announcement, the app sports the ability to connect those workers with Mastercard business cards and direct debit functions. ” The Mobile Banking Advantage. There also exists some imperative to embrace digital banking, he noted, as in the U.K.

Taxes 108

Taxes Mobile Software Big Data 108

PYMNTS

JULY 13, 2020

This fraud type occurs when bad actors seize control of victims’ bank or online merchant accounts and spend ill-gotten funds, and it is likely to become more frequent until FIs can demonstrate that their defenses are strong enough to deter criminals’ attempts. This method has downsides, however.

Security 147

Security Fraud Survey Customer Experience 147

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. This must change from the top.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

South State Correspondent

MARCH 28, 2022

These trends received more support this month when the President signed an Executive Order supporting the legal and equitable use of technology around a digital currency and digital assets ( HERE ). By way of background, we gave bankers a primer on how to work with defi and blockchains a while back ( HERE ).

Payments 195

Payments Trends Data Fintech 195