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Banks can take cues from challengers on digital customer acquisition: Gartner

Bank Innovation

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273
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Payments Innovation: Brand Of Choice Driven By Consumer Experience

PYMNTS

Only 3 percent of survey respondents told PYMNTS and i2c that they had not been focused on new payments products and features within the last year. Karen Webster recently hosted a webinar with i2c executive vice president of global client success Peg Johnson to dig into the Index survey results and reveal what FIs can learn from the data.

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Nike, Other Major Brands Report Millions In Bad Debt Charges As Retailers Struggle To Pay

PYMNTS

“It’s definitely reflective of an expectation that a lot of the smaller regional or mom-and-pop stores aren’t going to make it,” Camilo Lyon, an analyst who covers Nike at the investment firm BTIG LLC, told the newspaper. .

Retail 167
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Mastercard Leads New Central Bank Digital Currency Test Platform

PYMNTS

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept.

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Narvar, Simon Partner To Make Retail Returns Easier

PYMNTS

The new service enables customers to drop off returns from about two dozen brands at 80,000 participating Simon locations, the release stated. Simon specializes in regional malls and outlet centers. One-third of shoppers have dropped off returns at third-party locations, according to a survey by Narvar, per the release.

Retail 212
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Alipay Merchants Triple In Europe

PYMNTS

“We’re talking about tens of thousands of merchants who are really excited about the opportunity that Alipay provides them to tap into those wealthy and middle-class consumers, who are traveling to see the world and want to buy great brands from Europe,” said Roland Palmer, head of Europe for Alipay, according to CNBC. in the previous year.

Survey 189
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How Payment Platforms Connect Merchants With Augmented Reality

PYMNTS

The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform. According to Cellulant, Huddah Cosmetics was an interesting brand to launch for the platform. In addition, the company said that her brand is well-known and capable of generating buzz.