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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. The Member-CU Loyalty Disconnect . The same was said by 57.1 Likewise, 33.3

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Canadian to the core.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis.

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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

Consumers have always influenced how payment methods evolve – stretching back centuries to the barter system, and extending, now, into the digital age. And as payments are done in bits and bytes, across all manner of use cases, consumers prize convenience and personalization. In the webinar scheduled for Jan.

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How Merchants Navigate Payments Integration Risk

PYMNTS

When it comes to payments in commerce, what — and who — you don’t know can hurt you. For software companies and platforms that seek to integrate payments and provide value-added services to merchants, there is the never-ending challenge of balancing trust and risk. Risks for Merchants — and Providers. Looking at the Aggregators.

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Personalization And Contextual Banking Will Drive The Consumerization Of B2B Payments

PYMNTS

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. The consumerization of B2B payments is taking its cue from contextual commerce.

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True Streamlining Of The Payment Process

PYMNTS

The payments industry has increasingly grown more complex over the last decade. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. This research forecasts that digital payments are on the rise, with eCommerce making up 14.6

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