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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

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Mastercard Adds Another Digital Tool For SMBs

PYMNTS

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. Last week, Mastercard expanded its Digital-First Card Program to access card data in a speedy, secure manner.

Tools 262
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Paytronix Launches Subscription-Building Tool For Small Businesses

PYMNTS

“Restaurants and convenience stores are in the middle of a permanent pandemic-driven shift to digital ordering, and subscription programs have already proven to be a powerful purchasing and loyalty tool within ecommerce,” Paytronix Head of Data and Insights Lee Barnes said in a statement. “By

Tools 182
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RFID Steps Up As A Retail Innovation Tool

PYMNTS

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. One of the latest examples comes from Outdoor Voices.

Retail 153
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A Digital Mindset: The Key to an Enhanced Strategy for Insurance Commerce

Perficient

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Data sharing relies on trust between a brand and the consumer willing to share it. New product opportunities are being driven by innovation and market conditions.

Strategy 332
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CUs Use AI, Cloud-Based Tools To Drive Member Engagement

PYMNTS

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Contactless payment innovation is underway at the nation’s CUs as the public shuns cash and even physical cards to lower the risks of infection. Around The Credit Union Landscape .

Tools 276
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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. The Tracker also delves into the different ways restaurants are adding tools powered by artificial intelligence (AI) to their ordering portfolios.