Perficient

NOVEMBER 12, 2020

As customers shift their brand interactions further into digital channels, brands and companies are slowly realizing that their customers’ experience with these channels has come to define the brand itself. But, as brands commoditize digital offerings, creative is not enough. Peak Creative. Data + Marketing.

How To 508

How To Branding Customer Experience Industry 508

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts. As reported by PYMNTS , the COVID-19 pandemic is pushing to the forefront services that offer quick, seamless online ordering tools.

Operations 156

Operations social media Online Survey 156

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. Data sharing relies on trust between a brand and the consumer willing to share it. Key areas where the insurance industry can improve digital tools for commerce include:

Strategy 332

Strategy Tools Industry Customer Experience 332

Perficient

AUGUST 10, 2020

Large brands usually have a great offline presence. Would these large brands need to do SEO? Here’s Why digital marketing video series, Eric Enge and John Dietrich explain how SEO is different for larger brands and what the keys to success are. ? ? ?. Tell me some more about how SEO is different for large brands.

Video 517

Video Branding Tools Google 517

PYMNTS

APRIL 28, 2020

The company refers to itself as an activ(ist)wear leisure brand, applying its #standforsomething mission to all of its marketing. That said, we dig deep into any and all data we can get our hands on from the various tools in our marketing stack.”. We’re big fans of technology and data,” Brown noted. million acres of burned brush.

Branding 207

Branding New York City Portland New York 207

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. Around The Credit Union Landscape . Affinity Federal Credit Union is one such CU that began upgrading its systems in 2016 as the New Jersey-based CU began its evolution to an automated service model.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

SEPTEMBER 4, 2020

The PYMNTS August/September 2020 Order To Eat Tracker® done in collaboration with Paytronix looks at how restaurant operations are turning to digital menu management tools to keep offerings dynamic and orders flowing during a time of reopening and reinvention.

Management 143

Management Branding Operations Mobile 143

PYMNTS

AUGUST 9, 2018

“The problem with loyalty to price is that it isn’t the same thing as loyalty to brand,” McCrary noted — and because gasoline is such a commodity good for consumers, it is hard to build brand loyalty. McCrary noted that examples of those modes are popping up all over the industry. What’s Next.

Branding 100

Branding Mobile Data Study 100

PYMNTS

FEBRUARY 19, 2019

The problem with customer retention in an era when consumers are easily distracted and pulled away isn’t that brands aren’t trying, or even that they are using the wrong tools. The problem, Thanx Founder and CEO Zach Goldstein told PYMNTS, is that they are using too many different tools separately without any unified vision in sight.

Branding 130

Branding Tools Retail Data 130

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

AUGUST 6, 2019

Struggling to compete with online brands, famed Big Apple luxury retailer Barneys New York has put itself up for sale and filed for bankruptcy protection, according to a report by Reuters. .

New York 108

New York Branding Las Vegas Seattle 108

PYMNTS

JUNE 18, 2020

We have responded to demand from our customers to help them better address” the SMB market, Surecomp Executive Vice President of Global Delivery and Operations Gadi Komet said in the announcement. The company’s modular product is geared toward customers that already have trade finance operations.

Tools 141

Tools Operations Software Digital Banking 141

PYMNTS

DECEMBER 19, 2018

While it may be too early to say that virtual reality is an essential tool for business, it might be time to stop saying that the technology is only in the future. VR as an Enterprise Tool. VR as a Tool for the Retail Experience. Of course, the use of virtual reality as a retail tool isn’t particularly new.

Tools 136

Tools Training Retail Technology 136

PYMNTS

DECEMBER 22, 2020

The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. . Many QSRs are up to the test, however, and are looking to digital tools to help them on the road to recovery.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JUNE 14, 2019

The eCommerce operator and DTC brand reportedly is expanding its physical retail footprint and “modernizing its omnichannel experience for its store associates — and customers,” according to AdWeek. One of the latest examples comes from Outdoor Voices. apparel retailers — with data and lessons about its fledging effort a ways off.

Retail 153

Retail Tools Innovation Examples 153

Perficient

NOVEMBER 20, 2020

Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. Synthetic content – imagery and video created using graphic arts tools and software – is a valuable tool in the race to personalize. For example, let’s say you sell pickup trucks.

Video 322

Video Tools Digital Strategies Marketing 322

South State Correspondent

JULY 19, 2023

These tools can give a bank marketing team of five the power of 20. The benefits of the industrial revolution accrued to shareholders, management, and workers that could be trained to become operators. Bank marketers that start training now will become AI operators in the very near future -measured in days, not years.

Marketing 195

Marketing Training Video Tools 195

Abrigo

FEBRUARY 6, 2024

Takeaway 3 Banks and credit unions should leverage new tools to improve check fraud prevention that can ease the burden on their staff and safeguard customers. Takeaway 2 Community banks may face challenges seeking reimbursement for breach of warranty claims filed with other FIs.

Fraud 221

Fraud Training Trends Regional 221

Perficient

JULY 6, 2021

In my 30-plus years of leading and supporting data programs for major financial brands, data democratization has gone from wish lists to a must-have. If properly governed, it provides the foundation for decision making, regulatory compliance, competitive advantage, operational efficiency, customer satisfaction, and revenue generation.

Data 294

Data Resources Tools Compliance 294

PYMNTS

OCTOBER 20, 2020

Instead, it leverages the headless concept, which allows retailers to build and scale their operations with minimal coding or other technology. Masud believes his platform will do a better job than current market entries because he sees so many retailers that look exactly alike rather than differentiating and competing on brand.

Retail 238

Retail Branding Technology Tools 238

PYMNTS

JUNE 14, 2016

Retailers as dependent on a brick-and-mortar footprint as Macy’s don’t always have the luxury of fixes to pick from if their stocks experience the continuous slide that the former tentpole brand’s has. The commitment to the store-within-a-store extends, ironically, beyond the physical. Penney,” ex-J.C.

Branding 100

Branding Columbus Ohio Retail 100

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. Code analysis and performance monitoring tools can also increase code quality and increase development time. Top brands choose native mobile app solutions to offer the best experience and performance for users. Get started today. Our Mobile IQ?

Mobile 502

Mobile Strategy US Management 502

PYMNTS

APRIL 9, 2019

Small to medium-size businesses (SMBs) drive the sales of more than half of all units sold on Amazon, and today (April 9), the eCommerce giant announced that it has launched 50 new tools and services since the start of the year to help them more of them sell even more. According to the Amazon Small Business Impact Report , 1 million U.S.

Tools 167

Tools Analytics Branding Online 167

PYMNTS

MARCH 12, 2019

The firm is working with several partners that offer their own B2B solutions, which integrate their tools into the BigCommerce for B2B platform. ” Last November BigCommerce augmented its B2C eCommerce offerings through the integration of Venmo and Masterpass as supported payment methods that its online sellers can accept.

Tools 190

Tools Online Operations Resources 190

PYMNTS

OCTOBER 16, 2020

How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. The D2C And The New Brand Loyalty Opportunity study contains telling statistics on the growth of D2C, and only a few are needed to show the trend. They have to be creative. And so, they are. “We

Branding 211

Branding Study Online Retail 211

South State Correspondent

JANUARY 23, 2023

In three months, it has become the primary tool of many bankers, helping make banks more efficient across the organization. Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%.

Tools 370

Tools Examples Analysis Data 370

PYMNTS

APRIL 21, 2020

Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations at a time when industry revenues are suffering. QSRs investing in their drive-thru operations stand to benefit now and in the future. One new tool comes from U.S.-based

Study 150

Study Operations Branding Tools 150

PYMNTS

MAY 8, 2019

In that recent discussion with Karen Webster, Nussenbaum talked about how his company is bringing back-end marketplace services — which include merchandising and fulfillment tasks — to a host of retailers and brands in a variety of retail niches. The new goal for the two entrepreneurs? Marketplace Concept.

Retail 211

Retail Branding Online Operations 211

Perficient

FEBRUARY 25, 2021

Our story so far has explored the gap between what customers expect and what brands deliver. When CX responsibility is divvied up across functional areas, brand consistency is likely to suffer. Customers expect dependable, connected experiences from brands. And now that improvements have been identified, it’s go-time — right?

Meeting 309

Meeting Customer Experience Branding Leadership 309

PYMNTS

MAY 13, 2020

Accounts payable (AP) tools that provide quick, detailed oversights of businesses’ financial statuses and payments obligations can help pick up the pace of payments by keeping invoice approval processes on track. Tea brands need to make payments for everything from bottle caps and tea leaves to café repairs. About The Tracker .

Tools 197

Tools Payments Examples Data 197

PYMNTS

NOVEMBER 12, 2020

Paytronix Launches Subscription Tool For Restaurants, C-Stores. Executives from Adore Me, PayPal and BigCommerce join Karen Webster for an On The Agenda conversation in which they stress the importance of brand resilience in a world where scores of unknowns remain about what comes next. and Canada.

Google 193

Google Payments Regulation Branding 193

PYMNTS

JANUARY 27, 2021

Brands like Panera Bread and Jimmy John’s positioned themselves well by being early adopters of Apple Pay and Google Pay. Guests feel safe, and the brands deliver an exceptional experience.”. It revealed that 51 percent of operators are already leveraging contactless payments while 31 percent intend to implement the technology.

Branding 265

Branding Meeting Examples Training 265

PYMNTS

NOVEMBER 18, 2020

Red’s Savoy, which operates 16 outlets in the upper Midwest, will use the Paytronix system to consolidate its rewards program with its various takeout channels, allowing it to maintain a unified view of each guest, no matter how they order. Paytronix has added pizza chain Red’s Savoy Pizza to its Order & Delivery platform.

System 130

System Tools Branding Survey 130

PYMNTS

JUNE 12, 2019

focused direct-to-consumer operations of Whitepages.com, and is changing its name to Ekata. The company explained that the move aims to better differentiate its Software-as-a-Service ( SaaS ) tool and global B2B application program interfaces (APIs) that serve the identity verification market, which is predicted to reach $20 billion in 2022.

Fraud 146

Fraud Branding Operations Data 146

South State Correspondent

MARCH 7, 2024

Bank Specific : Since CoPilot for Banks leverages enterprise data, one major advantage the application has over the public version is it can generate text and images specific to a bank’s products and brand. 7 Steps to CoPilot for Banking Success Admittedly, Copilot for Banks is still brand new.

Training 195

Training Data Tools Technology 195

PYMNTS

OCTOBER 23, 2018

And if the customer isn’t happy, Ghermezian, the brands trying to reach them aren’t going to be all that happy either — since the point is to delight the customer into converting. We built Fourpost to completely re-architect the process in what has been a stale industry between landlords and brands for hundreds of years.”

Retail 166

Retail Minnesota America Branding 166