PYMNTS

MARCH 24, 2020

“As you look at some of the smaller or midsize software platforms, they also want to have that same type of experience” as Uber, said Butler. But when it comes to embedding payments, scale can be a challenge as they enter new markets and expand their customer bases. moving into markets such as Canada, the U.K.,

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JANUARY 22, 2020

The company plans to use the financing for product innovation and market expansion. This latest round of investment will help us to serve more landlords in more cities and significantly improve the tenant experience, enabling us to build the first housing brand that both tenants and landlords love.”.

Comparison 130

Comparison User Experience Analytics Innovation 130

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In Banks can also customize the new software platform, incorporating their own branding and design features through HTML and CSS. “It

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

APRIL 28, 2020

Xeeva’s enhancements to our products are extensive, making them standouts in the market,” said Xeeva SVP, Product and Business Development Vikas Shah. “We In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

APRIL 4, 2019

Much of those specifics are coming from Asia , where South Korea and China are, judging by virtually all reports on the matter, far ahead of other markets when it comes to 5G deployments. ( billion in retail and marketing spend, with revenue from VR retail initiatives expected to increase by 3,000 percent over the next four years.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos — but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. It is rarely the other way around.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

FEBRUARY 4, 2019

That enthusiasm for design in general first led Royer to be an early worker for bespoke men’s clothing firm Bonobos – but even back in his clothing days, he held onto a lasting fascination with the furniture market in general, and sofas in particular. But something simple, purpose build and of high quality for the middle market.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

JANUARY 6, 2021

At a high level, he said, electronic payments generate value for FIs because they are able to monitor how and when (and why) people pay, which can give rise to innovation within the financial services space with new services that prove useful to consumers. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. Standing out in a Crowded Market.

Branding 121

Branding User Experience Trends National 121

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.

User Experience 100

User Experience Analytics Online Mobile 100

PYMNTS

DECEMBER 26, 2016

Because of this, there’d been a nebulous — at best — market on both the merchant and consumer side. Perhaps it wasn’t the huge breakout vendors had been predicting, but a significant start with traction in the market. We’ve seen that evolution from brands in terms of omnichannel offerings that customers actually seem to want.

Mobile 125

Mobile Online eBook Payments 125

PYMNTS

JUNE 29, 2020

The reboot simply means accepting the market dynamics of the pandemic, understanding that some of them may be permanent and acting accordingly. Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference.

Retail 203

Retail User Experience Examples Training 203

Celent Banking

NOVEMBER 12, 2014

Yet these recent issues serve as a reality check for the neo-bank model—when your value proposition is customer experience, technical issues look 10x worse. It´s far from clear what will happen to these new market players, but Celent envisions a couple of different paths over the next few years.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

JULY 6, 2017

The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger. Just before the Fourth of July holiday break, news was shared on how the brand took chatbots to a new level via integrating it into autoplay video advertisements. It’s likely that this will serve a multi-purpose function for the fashion brand.

Video 100

Video Branding social media America 100

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Traditionally, the ISO was the sales and marketing driver for our industry. This research forecasts that digital payments are on the rise, with eCommerce making up 14.6

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. It also includes the growing market for employee rewards, incentives and wellness programs. Different Scenarios, Same Demands.

Payments 151

Payments Cards Meeting Lending 151

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MARCH 20, 2020

The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

Technology 181

Technology Apple New York City social media 181

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. Some are focusing on geography, looking at markets with significant room for commercial cards to gain traction.

Cards 101

Cards Innovation Tools Study 101

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MAY 7, 2020

Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. payments market is behind that of Europe, but U.S. Regulatory Hurdles Trip Up Disbursement Innovation. The ways gambling winnings can be paid out in the U.S.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

DECEMBER 4, 2017

“We’re customer-first more than anything, and laying into the digital space more heavily where we know the customer to be,” said Vanessa Holden, who joined J.Crew as its chief marketing officer in July. We’ve been working aggressively to improve the mobile user experience,” Holden added. Gifts By J.Crew.”. “It

Retail 100

Retail Branding User Experience New York 100

PYMNTS

APRIL 11, 2017

Users can also request a less specific set of data, such as zip code, to provide local insights and services. If Alexa navigation via connected car software takes to the market and makes its way into smartphones, Apple could face some stiff competition from Amazon on the location-cum-navigation front.

Google 134

Google Apple User Experience Retail 134

PYMNTS

JANUARY 26, 2018

The bigger brands are making a bigger push to capture those customers too, but for the last several years, Hollar has been after the segment and building value. Some of the brands are named and are very recognizable, if rather marked down. In fact, those competing innovations have started to emerge. The Hollar Difference .

Los Angeles 122

Los Angeles Retail User Experience New York 122

PYMNTS

MARCH 1, 2017

Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. Founded in 2010, the company offers a SaaS-based subscription technology platform and builds tools for brands and merchants looking to add subscription services to their retail repertoire.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences.

Retail 198

Retail Online Mobile Data 198

PYMNTS

OCTOBER 30, 2019

have put devices that are 5G-capable on the market. They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. News recently emerged that Apple is working with third-party brands to launch augmented reality glasses in the first half of 2020.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. because it would impact the user interface and user experience, and thus, the production process. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

NCR

MAY 25, 2016

Therefore, it’s understandable why so many people are turning to alternative options to traditional banks, and this is expected to have a significant impact on legacy brands. Other institutions are looking to invest directly in Fintech startups in order to add their innovations to their own portfolios.

Fintech 45

Fintech User Experience Innovation Strategy 45

PYMNTS

APRIL 22, 2016

Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech. Unfortunately, for the world of B2B payments, those B2B startups seem to be serving more of the retail crowd. ”

Capital 100

Capital Security Software User Experience 100