Innovation Is Key to Credit Union Survival
PYMNTS
MARCH 17, 2020
Credit union (CU) members are known for loyalty to these financial affinity groups, but that loyalty is being tested. The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. percent to 21.9 Competitive Threats.
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