Branding Customer Experience Operations Report 
South State Correspondent
MAY 25, 2022
It is no surprise that these banks not only have higher customer experience performance but have a higher return on equity numbers. A better customer experience means less churn, a longer account life, more repurchases, more cross-sell, lower operating cost, greater trust, and more forgiveness.
PYMNTS
JUNE 18, 2020
Designer Brands Inc. reported that net sales plunged by 44.7 The company operates almost 1,000 retail stores under names like DSW Designer Shoe Warehouse and The Shoe Company. The brand said it had opened 303 retail stores as of June 3 while following the newest state and federal guidelines. percent to $482.8
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Perficient
DECEMBER 30, 2020
Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. But even the best companies struggled to keep customer satisfaction levels high during 2020. . See Report: Digital Transformation Is Key To Boosting Customer Satisfaction.
PYMNTS
NOVEMBER 2, 2020
After first surfacing in reports about a week ago , the rumors it seems are true. Private equity-backed Inspire Brands will be buying Dunkin' Donuts and bringing it private for a whopping $11.3 Inspire’s Many Brands . That represents a purchase price of $106.50 a share, a 20 percent premium on the stock’s closing price on Oct.
PYMNTS
FEBRUARY 6, 2020
Brands reported that worldwide system sales excluding foreign currency translation increased 10 percent, with Taco Bell at 13 percent, KFC at 11 percent and Pizza Hut at 7 percent. The company opened 1,029 net units for 4 percent net unit growth, as reported in its fourth-quarter results. Pizza Hut U.S., Pizza Hut U.S.
Perficient
FEBRUARY 28, 2024
The imperative for transformation has never been clearer, and this is highlighted in Forrester’s report, The Future Of Insurance. Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant.
PYMNTS
DECEMBER 22, 2020
It's no secret that restaurants have been hurting since the pandemic caused a seismic, almost-overnight shift in their customer engagement strategies. The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. .
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