PYMNTS

JANUARY 19, 2021

The tie-up provides WEX clients with access to MYOB's business payment technology for vendor payments through WEX virtual credit cards, according to an announcement. Vendors also do not have to make modifications in the way they receive payments. For its part, MYOB offers business and accounting technology to 1.2

Payments 156

Payments Branding Customer Experience Resources 156

PYMNTS

MAY 14, 2020

In a recent conversation with PYMNTS’ Karen Webster, Miller discussed the impact of shifting buyer habits on merchants’ digital sales strategies, with optimized back-end payment processes essential to delivering a powerful customer experience on the front end. Brand Loyalty’s Surging Importance.

Payments 169

Payments Branding Customer Experience Strategy 169

Perficient

FEBRUARY 12, 2021

Share the company culture and brand. Companies spend a lot of time and effort in creating core values, traditions, culture and branding. Branding is part of your culture and promoting it new employees can be as simple as mailing a welcome card and swag with company logo before Day 1.

Conference 340

Conference Video Branding Meeting 340

PYMNTS

SEPTEMBER 24, 2020

FIS has partnered with The Clearing House (TCH), the operator of the nation’s payments system infrastructure, to provide instant settlements to small and mid-sized banks and credit unions (CUs) and their customers. Mastercard Expands Digital Card Program To Include Instant Access, eWallet.

Company 137

Company Payments Atlanta Massachusetts 137

PYMNTS

MAY 22, 2019

Numerous businesses in Canada operate global marketplaces. With the firms partnering up, Canadians will be able to log in to their mobile or online banking services and send funds using the Interac e-Transfer brand. “Consumers and businesses today operate globally. . Citing the World Bank, the companies said $25.4

Payments 192

Payments National Branding Customer Experience 192

PYMNTS

JANUARY 8, 2019

Luxury department stores like Saks Fifth Avenue , for instance, are still recovering from data breaches that exposed a significant amount of customer data, while others, such as Neiman Marcus , are constantly working to upgrade their fraud protections to counter the efforts of bad actors. credit card losses will exceed $12 billion.

Fraud 166

Fraud Retail Security Branding 166

PYMNTS

OCTOBER 24, 2019

Capital One ’s domestic card business provided strong results and continued to pick up momentum, the bank said on Thursday (October 24). The financial institution (FI) said that, as of the end of Q3, the domestic card loans ending balance stood at $104.7 Credit card loans increased 1 percent to $113.7

Capital 101

Capital Cards Conference Customer Experience 101

PYMNTS

AUGUST 7, 2020

With foreign exchange (FX) rates changing from one day to the next, but the rate at the time of purchase will also probably be different from the rate when a transaction actually settles several days later — making for some nasty surprises on consumers’ card statements.

Policies 302

Policies Online Retail Payments 302

Perficient

JULY 27, 2020

People – Do you have the dedicated employees to staff a B2C operation? Are you currently able to accept credit cards? Customer experiences will be lacking, your employees will struggle, and your technology won’t be able to support this new business venture. At Perficient, it’s our job to fill in the gaps.

Analytics 332

Analytics Technology Strategy Taxes 332

PYMNTS

MARCH 8, 2019

In the March mPOS Tracker , PYMNTS explores the new mPOS uptake, as well as how mPOS providers are launching solutions into new markets, boosting their presence where they already operate and partnering to expand their reaches. How Restaurant Operators are Driving mPOS Evolutions. Around the mPOS World.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. We could open stores as an expansion of our digital presence.”.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

Abrigo

OCTOBER 22, 2019

In recent years, cybercriminals implanted malicious skimming code directly on e-commerce shops and online content management and payment platforms as a way of stealing payment card data at scale. Their goal is to compromise the merchant’s payments processing account and steal all of the payment card data processed by the merchant.

Fraud 150

Fraud Cards Data Payments 150

PYMNTS

JULY 11, 2018

CNBC said The Steinberg Group , which operates under the name dOMAIN, and a production management company in New York City agreed to submit altered invoices and bills to hide the scam. Falkowski was sentenced to 30 months in a federal prison for being the brains behind a $1 million fraud scam.

Company 102

Company New York City Fraud Retail 102

PYMNTS

SEPTEMBER 14, 2020

For the platforms and merchants banking on convenience and auto-refill offerings (along with the ability to, say, skip a month), it’s critical to layer on payments functionality that embraces card and network tokenization, along with preferred payment methods.

Apple 184

Apple Branding Online Payments 184

PYMNTS

FEBRUARY 7, 2020

The loans themselves would reportedly be co-branded. In 2019, Goldman partners with Apple on the launch of the Apple Card , which the bank’s executives have stated was the “most successful credit card launch ever.” Big News of the Week: The Central Operations Restructuring. The move is on-trend for both firms.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

JUNE 8, 2020

“Whatever model you have, you have to look [at it] through the lens of, ‘How is it going to appear on mobile devices, and how can we accelerate [that] experience for the shopper?’” . Enabling innovative payment experiences in brick-and-mortar stores is proving important for grocers. Contactless Payments’ Rising Importance.

Online 144

Online Mobile Tools Retail 144

PYMNTS

OCTOBER 4, 2019

Digital self-service kiosks and delivery options could help restaurants provide the seamless ordering experiences customers expect from their favorite brands. The kiosks feature 22-inch touchscreen monitors that allow customers to quickly place their orders and pay via credit cards, debit cards, gift cards and mobile wallets.

Strategy 132

Strategy Cards Branding Customer Experience 132

Insights on Business

FEBRUARY 27, 2019

The ingredients that will help execute the digital first mission include: Customer experience: Who are the digital-first customers and what do they expect? Customer experience. We need to consider the needs of all types of customers. These customers may be satisfied for the present. To be clear.

Customer Experience 107

Customer Experience Mobile Millennials Examples 107

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. Online Resale. Social Media.

Online 101

Online Fraud Branding social media 101

PYMNTS

AUGUST 24, 2018

In response, unattended retail operators are finding new ways to embrace alternative payment methods, ranging from mobile wallets to cryptocurrencies. In the new Unattended Retail Tracker , PYMNTS charts the latest ways that companies are working to accept more non-cash payment methods, from the common credit card swipe to biometric scans.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. For instance, a QSR brand “will promote and market an app,” then take a measure of joy as downloads run into the hundreds, thousands and perhaps tens of thousands.

How To 144

How To Fraud Online Mobile 144

PYMNTS

JUNE 25, 2019

In a recent interview with PYMNTS, he explained why FIs must change their operating procedures to remain competitive with FinTechs. Open Banking and the Customer Service Shift. Banks feel threatened that they’re going to lose the customer experience layer, which may gradually move to the third parties,” Zachariadis noted.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

MARCH 26, 2019

If the consumer has a credit card saved with Amazon or Google, the company can charge the card with permission, so the consumer doesn’t have to go through the extra step of entering payment information during the ordering process. The Voice AI Market.

Technology 121

Technology Maine Study Google 121

Gonzobanker

JUNE 25, 2021

As providers like Amazon, Netflix, and Instacart showed consumers that they could easily conduct business from the comfort of their living rooms, it fell on financial institutions to step up their game and deliver virtual services that are consistently quick, simple, and personalized to customer preferences. Organization. Technology.

Customer Experience 105

Customer Experience Fraud Policies Training 105

PYMNTS

AUGUST 1, 2019

Such boxes represent a small segment of the broader subscription market, but they face the same challenges, including fraud attempts like card-and-wallet tests and account takeovers (ATOs). That lets us tailor future product development, whether that’s incorporating that feedback into brand new products or improving existing products.”.

Security 108

Security Cards Fraud Survey 108

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 9, 2019

He stated that offering bill presentment and processing for governments represents “amazing growth, [especially within] municipalities, and with the customers and partnerships that First Billing has.”. Consider the fact, as First Billing noted on its site, that more than 50 percent of calls to its customers are to inquire about bills.

Software 158

Software Ohio Strategy Technology 158

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. For instance, a QSR brand “will promote and market an app,” then take a measure of joy as downloads run into the hundreds, thousands and perhaps tens of thousands.

How To 108

How To Fraud Mobile Online 108

PYMNTS

MARCH 22, 2019

Online brands are stepping into the world of brick-and-mortar, opening their own physical locations to help consumers experience their concepts in real life with the help of digital technology. Custom eCommerce framing startup Framebridge is opening its own in Washington, D.C., The 20 largest brands notched a 1.2

DC 109

DC Retail Maryland Fort Worth 109

PYMNTS

DECEMBER 21, 2016

“Our ecosystem of digital propositions for the customer … all operate together as a platform, and it’s that platform that really separates us from the rest of the retail world, which has struggled to be more than bricks and mortar. It gives us the advantage we have moving forward.”.

Seattle 100

Seattle Retail Video Customer Experience 100

PYMNTS

MARCH 24, 2020

The answers, as Payrix has discovered, may differ depending on whether a merchant customer is looking at payments from a monetization perspective or whether they are focused on payments from a customer experience standpoint. Consider the case of Uber, where, as Butler said, payments themselves are part of the product.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

MAY 26, 2016

There is a lot of opportunity to remove friction from the payments experience. But according to newly released research by the NRA (National Restaurant Association — or buns, not guns, as it is fond of saying), a third of restaurant operators say they are behind in tech use. What The Data Shows. But not for every establishment.

Mobile 132

Mobile Payments Las Vegas Operations 132

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

DECEMBER 21, 2020

It was the main question put to a panel of payments and customer-facing professionals who told Karen Webster that the “old” ways of doling out rewards, on a merchant-by-merchant, point-by-point basis — even with thresholds in place before redemption — no longer applies. Are firms getting the proverbial bang for the buck?

Data 296

Data social media Tools Analytics 296

Perficient

MAY 28, 2020

If you’ve driven a car, used a credit card, submitted a claim, or performed countless other everyday tasks, you’ve likely interacted with Pega. But what is it like to build those solutions, and better yet, why would someone want to build those solutions as part of the Pega team at Perficient? .

Leadership 467

Leadership Groups DC Management 467

PYMNTS

AUGUST 7, 2020

As Amazon continues to keep its Prime Day cards close, its decision to launch the event in India has come under scrutiny. The Indian operation is being run from a virtual operations room with employees coordinating the sales from their homes. Is India’s Prime Day a Test Case? .

Video 181

Video Retail Seattle United States 181