PYMNTS

JULY 17, 2019

In other words, digital innovation has been slow to arrive in the service world, a point demonstrated by recent PYMNTS research in collaboration with AEVI, and a new PYMNTS interview with Nicky Koopman, SVP of content and value-added services at AEVI. They might not feel like it’s something that relates to them,” she noted. Calls vs. Emails.

Innovation 147

Innovation Retail Online Tools 147

PYMNTS

OCTOBER 27, 2019

Uber is testing out a service through Uber Eats that will allow customers to book culinary classes, Forbes reported. The rideshare giant introduced the experiment — called Uber Moments — in an email sent to its San Francisco customers, explaining that they can book an experience for the next month, scheduled until Nov.17.

San Diego 101

San Diego San Francisco Phoenix Austin 101

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

AUGUST 21, 2020

“We had our drop-off in April, and then come May we saw a very quick rebound, Bryan Petro , chief operating officer of boat rental and charter marketplace GetMyBoat , told PYMNTS. How does a travel company increase bookings almost 4,000 percent in just four months in the middle of a global pandemic? Innovation By The Boatload.

Fraud 317

Fraud US Examples Tools 317

PYMNTS

JUNE 5, 2018

However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor. That approach has followed the brand into its physical hub in Montreal, where buyers are likely to see streetwear-brands like A-COLD-WALL* alongside Givenchy wear.

Branding 116

Branding Millennials Retail Online 116

PYMNTS

NOVEMBER 12, 2020

as well as 21 European Union (EU) countries — sent a letter to antitrust regulators asking that they throw the book at Google as fast as possible. The consensus: the brands ready to flex with the ebbs and flows of changing consumer preferences are the ones that will survive. Afterpay Rolls Out BNPL Cross-Border Pay For Merchants.

Google 193

Google Payments Regulation Branding 193

PYMNTS

JUNE 20, 2019

In this case of retail innovation, that comes down to a former Snap executive taking on Amazon with the launch of a new eCommerce platform. Not only that, but “Verishop is launching with roughly 150 brands — and growing — already signed on.”

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. The result, he said, is that the $1.4 The market is real, big and immediate.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

JANUARY 15, 2021

15), a product that allows companies to create customized artificial intelligence (AI) assistants to match their “brand personality” and meet their clients' needs, according to an announcement. It has already started making the roadmap for the build-out of an intelligent assistant under its brand to be used in some vehicles. “Our

Video 157

Video Branding America Meeting 157

PYMNTS

NOVEMBER 14, 2018

But his properties will be similar to some higher-end hotels when it comes to linens, pillows and toiletries, which will be provided by an upscale brand. ( This drive for innovation extends to the company, which doesn’t run like a traditional hotel brand. But the biggest difference is after travelers book their rooms.

Miami 115

Miami Branding Comparison Software 115

PYMNTS

MARCH 25, 2019

The topic of conversation was the inevitable consolidation of the payments sector, as scale becomes critical to optimizing the payments experience and innovating new payments flows. Jeff Bezos launched Amazon in 1995 as an online seller of books for one reason: Everyone bought them. Because Everyone Has to Eat. Time flies.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

AUGUST 14, 2017

Media companies, in the meantime, shoveled tens of millions into Snap in the hopes of selling to a generation whose brand loyalty is about as fleeting as Zsa Zsa Gabor’s affection for each of her nine husbands. When Amazon was just about selling books online, its competition was the physical bookstore. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JANUARY 6, 2020

Paytm was a brand-new prepaid mobile card in India. Mobile devices, fast cellular networks, the cloud, data and new tech – along with investors with capital and incumbents with an appetite for innovation – gave innovators the tools, ideas and capital to disrupt the then-analog sacred cows. Chip cards didn’t exist in the U.S.

Innovation 176

Innovation Mobile Software San Francisco 176

PYMNTS

MAY 1, 2019

As the second decade of the 21 st century is drawing to a close, it is almost unimaginable that booking a flight or finding the right hotel room would present as a challenge. They effectively created ways in which they booked tickets that effectively captured the consumer experience,” he said. Moreover, travel is full of risk.

How To 172

How To Trends Payments Branding 172

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 144

How To Fraud Online Mobile 144

PYMNTS

APRIL 24, 2018

According to Bloomberg , the automakers join around 100 brands with which Alibaba has partnered. Labs is working on further integrating the AliGenie platform into vehicles’ operating software. With our technology, our innovation, our partners — 10 million small business sellers — they can compete with Microsoft and IBM.

Course 100

Course Software Branding Innovation 100

PYMNTS

FEBRUARY 11, 2019

And in certain categories, such as books, auto parts and electronics, Amazon’s share of spend is decimating that of retail stores. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. In theory, if you’re a brand, cutting out the middleman sounds like a great idea.

Online 197

Online Retail Mobile Branding 197

PYMNTS

DECEMBER 27, 2016

Bots can order a personal pizza , book a flight to anywhere , stir up a cocktail recipe, ship last-minute holiday gifts , memorialize dead relatives and bring back infamous “Friends” characters, register voters to vote or get a new driver’s license and help check your bank account. Chatbots have had quite the year.

Customer Experience 153

Customer Experience Branding Retail Strategy 153

PYMNTS

OCTOBER 24, 2020

In October 1829, Sam Patch jumped down the 175-foot Horseshoe Falls (the largest of the three waterfalls that make up Niagara Falls), but Taylor was the innovator who came up with the idea of adding a barrel to the trip. According to Price, as of 2019 confirmed bookings for Santa were up 128 percent over the last four years.

Video 195

Video Customer Experience Innovation Course 195

PYMNTS

SEPTEMBER 9, 2019

Think, perhaps, of all those World War II and post-war era mathematicians, physicists and computer scientists who created, via one relatively obscure innovation or another, the digital infrastructure of today’s internet, the basis for today’s payments and commerce industries. Now he is stepping down. Chinese Growth. Global Payments.

Payments 146

Payments Mobile Groups Innovation 146

Gonzobanker

OCTOBER 26, 2021

On another front, you have digital disruption and fintech innovation, forcing bankers to step up their investments in transformation and more aggressively attack their existing business models. It must be what pours out from the culture, the leadership, the brand, and the operations of a modern banking institution.

Leadership 97

Leadership Compliance Strategy Branding 97

PYMNTS

AUGUST 1, 2018

With companies in the travel industry starting to see payment innovation as a long-term investment instead of a short-term cost, Amadeus IT Group is reportedly in talks to potentially acquire hotel reservation system provider TravelClick. But, at the same time, larger travel companies see stronger benefits from payment innovation.

Industry 100

Industry Report Innovation System 100

PYMNTS

MAY 6, 2017

News came earlier this week that the department store operator Macy’s – itself no spring chicken or healthy fowl – and Tailored Brands had struck a pact to wind down the operations of a tuxedo retailing agreement. As might be expected, the pact had not given rise to the sale that the companies had wanted.

Millennials 101

Millennials Branding social media Operations 101

Independent Banker

JANUARY 31, 2022

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. Swashbuckling, nimble, well-funded and unapologetically entrepreneurial, fintechs are offering innovations that allow community bankers to dream big in a host of ways.

Community Bank 159

Community Bank Community Fintech Risk Management 159

PYMNTS

JANUARY 22, 2019

We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress. The progress is easy to see.

How To 108

How To Fraud Mobile Online 108

PYMNTS

JANUARY 28, 2019

Yes, I know that for many of you, especially in California, this is old news and standard operating procedure – but hear me out. The specific issue that I’m referring to is merchant surcharging – a fancy term to describe the fee charged by merchants when consumers use network-branded card products to pay for their purchases.

Regulation 181

Regulation Boston Cards Innovation 181

PYMNTS

DECEMBER 19, 2017

But the team at personalized publishing firm Wonderbly — formerly known as Lost My Name — has found a novel solution to get kids engaged with the original smart toy: the book. The small, British tech-meets publishing company is selling books, but of a very unique kind. A Novel Idea . What’s Next .

Video 100

Video US System Maine 100

PYMNTS

JANUARY 30, 2020

eBay is further looking to compete with other sneaker storefronts via direct partnerships with several sneaker brands. Uber may be facing significant operational changes in California, however, due to a new law that reclassifies many contractors as employees. The fee elimination will affect all sneakers resold for more than $100.

Miami 132

Miami social media Case Study Chicago 132

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. By 2015, it had closed its doors.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

NOVEMBER 16, 2018

Big brands are opening big stores in big cities, but Nike is taking a decidedly digital approach with its New York City flagship: that is, the customer payment and shopping experience in the new space is powered by mobile technology. And Macy’s reported a fiscal third-quarter net income of $62 million, up from $30 million a year earlier.

Training 150

Training Retail New York City Branding 150

PYMNTS

MARCH 19, 2018

Research-focused venture capital firm, Loup Ventures, wrote of Amazon Go last month, “Our experience was flawless, leaving us increasingly confident that Amazon is best-positioned to own the operating system of automated retail. Where the brand will expand the format next is unknown — as are what the plans for expansion will even look like.

Las Vegas 143

Las Vegas Retail Training Conference 143

PYMNTS

FEBRUARY 7, 2020

The loans themselves would reportedly be co-branded. Amazon 4-Star stores carry Amazon devices, electronics, toys, books and home goods, all of which have been rated at least four stars from Amazon customers. Big News of the Week: The Central Operations Restructuring. The move is on-trend for both firms.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

MARCH 27, 2019

Online retail giant Amazon is also making a similar push to ensure the reliability of its brand. However, while Lime is using its more than $300 million investment from Google parent Alphabet , among others, to upgrade its services, it’s facing more competition than ever from brands like Bird, Spin and Juice Bike.

Payments 145

Payments Case Study Lending Study 145

Cisco

JANUARY 26, 2022

Incumbent financial institutions continue to build trust- based relationships through the expertise of their financial professionals while pursuing digitization to optimize customer experience and improve operational efficiency. Digitize Core Businesses End-to-End.

Meeting 100

Meeting Customer Experience Study Tools 100

PYMNTS

JULY 26, 2017

Whether its finding and keeping loyal customers or keeping the books and sending invoices, digital tools are giving businesses new ways to solve their biggest problems, whether its accounting, customer service or anything else. . Sometimes, even the best businesses, big and small, need a little help from software.

Software 109

Software Report Tools How To 109

PYMNTS

APRIL 13, 2018

Ripple said it hopes the investment will be used to support innovators that deploy Ripple technology. Finch Capital and Fenway Summer Ventures participated in the round, which will bolster the company’s trade finance operations targeting SMBs across Europe. Artificial Intelligence. Based in Ireland, Supply Finance landed $4.9

Lending 129

Lending blockchain Capital Software 129