PYMNTS

MARCH 3, 2020

Banks looking to make the most out of these rare visits must use the latest technologies. Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. Hindrances to Digital-First Implementations.

ATM 151

ATM Fraud Study Regional 151

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

Gonzobanker

SEPTEMBER 21, 2023

Digital: Pigskin Pick-Ups Bankjoy , a digital banking provider, had a funding round led by the Curql Collective Credit Union Service Organization. Treasury management provider Dragonfly Financial Technologies launched independently from an ACI Worldwide sale. Jack Henry expanded its partnership with SMA Technologies.

Fintech 103

Fintech Software Illinois Lending 103

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

PYMNTS

OCTOBER 6, 2020

In an interview with PYMNTS, Melissa Jankowski , head of debit and ATM services at FIS , said that as cancellations and postponements mount, financial institutions (FIs) and merchants can be proactive in reaching out to customers in anticipation of disputes – and can effectively battle scammers, too. The Fraud Factor.

Fraud 205

Fraud Exercises Examples New York 205

PYMNTS

NOVEMBER 15, 2019

Many banks are taking digital-first approaches to meeting these demands, leveraging technologies such as AI, ML and data analytics to automate and improve customers’ banking experiences. In-Branch Technology. Physical branch locations are still crucial despite digital banking’s disruption in the space.

ATM 127

ATM Video Survey Chicago 127

PYMNTS

JUNE 21, 2019

Consumers are shopping, gaming and streaming entertainment online — everything is increasingly becoming digital-first, particularly for younger consumers, and credit unions nationwide know they must compete on those grounds. The challenge lies in the “how.” They want it to be easy and intuitive, and to assume it will be safe and secure.

Fintech 163

Fintech Fraud ATM Data 163

PYMNTS

JUNE 1, 2017

According to a report , consumers in the country will be able to register for the service via their fingerprint in banks that are linked to Eazy’s network. After that, they can use their fingerprint at any ATM or point of sale terminal instead of using a card. This new technology will allow U.K.-based According to Finextra, U.K.-based

Payments 100

Payments ATM System Report 100

PYMNTS

MAY 29, 2020

Digital banking’s proliferation makes it more lucrative for them to perpetrate schemes like sending phishing emails from customers’ “banks” that trick victims into installing malware or handing over sensitive details. Fraud cost U.S. This type of fraud is particularly dangerous because it can easily go undetected.

Fraud 132

Fraud Analysis Tools Cards 132

NCR

DECEMBER 27, 2017

It has certainly been an interesting year, with highlights including the 50 th anniversary of the ATM, brand new real-time payment systems being introduced and ongoing preparation for a regulatory shift that could transform the industry as we know it. 50 years of the ATM. The humble ATM celebrated its 50 th birthday in June 2017.

ATM 76

ATM Fraud Industry Security 76

PYMNTS

JUNE 29, 2020

A debit card can now be added to the Wealthfront Cash Account to make purchases and get cash from a nationwide network of fee-free ATMs. The demand to move to digital financial services has been greatly accelerated by recent events like nationwide shelter-in-place orders due to Covid-19.

Fintech 151

Fintech California New York ATM 151

Gonzobanker

FEBRUARY 20, 2021

GonzoBanker mothership Cornerstone Advisors’ recent What’s Going On In Banking 2021 research points to digital account opening being the top bank tech replacement priority in mid-size banks for the third year in a row. Digital banking providers answered the demand with digital account opening solutions.

Digital Banking 97

Digital Banking Lending ATM Atlanta 97

PYMNTS

JUNE 18, 2018

So are mobile and fraud alerts. However, for banks and credit unions still trying to do more to meet the demands of customers in this digital world (and as those customers continue to become more demanding), service can never slip. The only thing advancing faster than technology is consumer expectations,” Rosner said.

Fraud 110

Fraud Cards Mobile ATM 110

PYMNTS

JUNE 28, 2018

Fraud is a Top Worry. A poll of attendees found that fraud stands as “the main compliance concern of 31 percent of delegates, closely followed by correspondent relationships (27 percent), and OFAC and sanctions (23 percent).”. Evidence of that comes from Swift’s Latin America Regional Conference , held earlier this month in Miami.

America 102

America Security Miami Conference 102

Celent Banking

FEBRUARY 4, 2016

The bank has been going strong with its digital strategy for years, even closing branches and reducing overhead to drive adoption. Bank of America recently added features like touch ID, debit card toggling, two-way fraud alerts, and more to its app, and has been outspoken about the desire to personalize the digital experience.

Mobile 100

Mobile America Digital Banking Digital Strategies 100

Celent Banking

JULY 6, 2016

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. At ATMs – it contributes to skimming fraud. In digital customer acquisition – it contributes to unacceptably high abandonment rates.

Branch Design 113

Branch Design Survey New York ATM 113

PYMNTS

APRIL 10, 2020

As he told Webster, taking an individual’s relationship with their financial institution (FI) as an example, an omnichannel experience (at a high level) offers the ability to interact with the FI in the physical or digital realm using any device. Mindset and Technology Shifts. may be more comfortable with desktops, Samy offered. “We

Examples 168

Examples Mobile Security Technology 168

PYMNTS

OCTOBER 30, 2018

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software.

Mobile 184

Mobile UX Security Fintech 184

PYMNTS

JANUARY 19, 2021

And increasingly, those services are being leveraged in verticals such as online sports betting, where location must be verified at the time of the wager (to make sure the activity is in a legally permissible area) to help banks comply with international Know Your Customers (KYC) rules. Not all data are created equal, of course.

Data 227

Data Fraud Los Angeles Compliance 227

PYMNTS

OCTOBER 13, 2017

13), as the beleaguered bank — rocked by scandals tied to sales activities and fake account openings, among other practices — missed top-line estimates but beat on earnings per share. Within those results, however, Wells Fargo showed traction in its credit card and digital banking initiatives. Total digital sessions of 1.5

Digital Banking 100

Digital Banking Cards ATM Lending 100

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Addresses compliance, fraud experience and customer experience analytics.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

AUGUST 23, 2018

Over the past two years, the bank has spent nearly $20B to scale its technology and prepare itself for the next generation of banking. Live briefing: Consumer Banks in The Digital Age. Learn about the playbooks of today’s top banks as they digitally re-position their consumer products.

Cards 76

Cards Mobile Strategy Branding 76

South State Correspondent

MARCH 28, 2022

Payment products are now in a rare confluence of trends that is a paradigm shift back to banking. These trends received more support this month when the President signed an Executive Order supporting the legal and equitable use of technology around a digital currency and digital assets ( HERE ). Instant Credit.

Payments 195

Payments Trends Data Fintech 195

PYMNTS

MARCH 2, 2020

Banks worldwide are leveraging various tools and technologies as they move toward digital-first branch locations. Cloud computing, advanced ATMs and data analytics are just some of the offerings being employed by financial institutions (FIs) to meet customers’ demands for digital experiences.

Tools 169

Tools Alabama ATM Digital Banking 169

South State Correspondent

JUNE 27, 2023

Bank data is much the same. You can survive as long as you use the same ecosystem, such as your core system and digital banking platform. This creates a standard set of business “objects” that are specific to banking. As technology and business practices evolve, the standard can be updated to accommodate these changes.

System 195

System Data Examples Payments 195

NCR

APRIL 5, 2016

In today’s competitive landscape, financial institutions have much to gain by moving towards a single, powerful credential that provides consumers with seamless access to multiple channels (online, mobile, POS, ATM, etc.) According to Goldman Sachs analysts, non-traditional digital banking startups are already jeopardizing around $4.7

Digital Banking 40

Digital Banking Security User Experience Mobile 40

NCR

JUNE 12, 2017

This would also help retail banks to meet their compliance requirements, whether it’s AML, fraud or customer conduct risk. “A move to a customer-driven approach will require banks to rationalize and simplify their product sets. .” ” [Defining the New Core of a Bank – EY].

Operations 82

Operations ATM Customer Experience Examples 82

NCR

FEBRUARY 7, 2017

With technology giving consumers more freedom and control than ever before, there will be growing expectations for banks to provide new ways for customers to manage their financial affairs. Mobile and online banking will, of course, have a huge part to play and can be expected to become even more important to consumers in 2017.

Trends 40

Trends ATM Fraud Course 40

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. He passed away in January 2023.

Fintech 195

Fintech Community Regional Technology 195

Gonzobanker

DECEMBER 22, 2015

Wells (WFC), Chase (JPM) and Bank of America (BAC) over the past five years. It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. Jill Castilla, CEO of Citizens Bank of Edmond, Okla. Goes to “Virtual” or “Direct” banks.

Community Bank 60

Community Bank Apple Community Technology 60

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. One popular approach: in-house financial innovation labs. Founded: 1999 and 2005.

Innovation 78

Innovation blockchain Technology Groups 78

Insights on Business

JANUARY 28, 2019

transform to become more agile, more digital and more customer-centric. develop new insights from a convergence of data sources and predictive technology. fight fraud more efficiently and accurately. transform to become more agile, more digital and more customer-centric. fight fraud more efficiently and accurately.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

William Mills

MARCH 30, 2017

The first day was dedicated to credit unions with sessions about Best Practices for Credit Unions, Omni-Channel Banking – Is the Branch Dead or Is it the Future and How to Best use Branding. Luvleen Sidhu, co-founder of Bank Mobile, kicked off the conference with her keynote presentation. Only time will tell.

Retail 40

Retail Conference Miami Strategy 40