PYMNTS

JANUARY 7, 2021

A representative for AmEx told WSJ, “We have robust compliance policies and controls in place, and do not tolerate misconduct.” The representative noted that the company has been “cooperating with a regulatory review of small business card sales between 2015 and 2016” as of the spring of 2020, according to the paper. “We

Cards 242

Cards FDIC Policies Risk Management 242

PYMNTS

MARCH 6, 2020

In January 2020, K1 Investment Management completed three years of M&A activity in this sector, creating a new spend management software firm called Emburse from the combination of Abacus, Captio, Certify, Chrome River, Nexonia and Tallie. A Reliance on Compliance. Follow the AI Money.

Compliance 130

Compliance Management Software System 130

Digital Growth Institute

AUGUST 1, 2023

Financial brands need to facilitate deeper human connections, especially in this age of rapid change that often leaves people feeling overwhelmed. This necessity for connection becomes even more crucial when we consider all the changes we've experienced since 2020.

Compliance 15

Compliance Risk Management Branding Innovation 15

CFPB Monitor

JANUARY 5, 2021

The CFPB has issued an approval order through its Compliance Assistance Sandbox Policy (CAS Policy) to Payactiv in connection with its earned wage access (EWA) program. The approval order confirms that Payactiv’s EWA program described in the order does not involve the offering or extension of “credit” as defined by section 1026.2(a)(14)

Compliance 78

Compliance Policies Regulation Cards 78

Perficient

JULY 31, 2020

Gartner also stated that “by 2022, 35% of large organizations will be either sellers or buyers of data via formal online data marketplaces, up from 25% in 2020.” This function will also play a key role in regulatory compliance and data security aspects of value of data.

Data 354

Data Analytics Strategy social media 354

PYMNTS

AUGUST 24, 2020

The news comes as a new Indian equalization measure came into existence in 2020 that puts a 2 percent tax on every digital transaction that foreign online shopping firms conduct. DCN, a trade organization, serves media brands. The eCommerce retailer has reportedly registered many entities in the country in recent times.

social media 152

social media Data Apple Compliance 152

Social Assurance

OCTOBER 29, 2021

Social Assurance’s Marketing and Compliance Report provides an analysis of the financial services industry and explores trends for the upcoming year. Here are a few key takeaways from the 2021 report and how it will impact your brand. Growing Utilization of Marketing and Compliance Tools and Technology. We’ve got you covered.

Compliance 15

Compliance Survey Marketing social media 15

Social Assurance

DECEMBER 4, 2020

2020 brought new truth to the expression “a year like no other” – providing twists and turns that few, if any, saw coming. Our Annual Marketing and Compliance Survey and Report sought to better understand how some of these changes affected the financial services industry and how community financial institutions responded to the challenges.

Compliance 15

Compliance Marketing Report social media 15

Social Assurance

JANUARY 22, 2021

2020 was a year that forced many financial brands to change habits. This trend held true for financial brands as well. With levels of online visitors expected to remain high in 2021, we’ve put together three web traffic trends for Financial Brands to watch in 2021. Increased First-Time Site Visitors.

Branding 26

Branding Trends Google Analytics 26

Social Assurance

DECEMBER 31, 2020

2020 saw compliance teams adapting to dramatic change and new processes. But how will compliance teams change in 2021? What are the most important lessons to take away from this past year and how should financial brands begin to prepare? Making Compliance Cool with Charles LeFevre. Revise Internal Standards.

Compliance 15

Compliance Customer Experience Meeting Branding 15

Perficient

NOVEMBER 17, 2020

Nobody in the banking industry planned for a year like 2020. At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.”

Mobile 294

Mobile Online Conference Customer Experience 294

Social Assurance

JULY 17, 2020

Now is the time to prepare your financial brand for the new regulations if you fall under OCC regulation. Community Spark provides your financial brand the tools to engage, track and share your community impact. Compliance Deadlines for New CRA Regulations. March 2020. October 2020. January 2023. January 2024.

Compliance 15

Compliance Community Regulation Branding 15

PYMNTS

APRIL 9, 2020

Starbucks is withdrawing its 2020 outlook as it faces an estimated 46 percent earnings drop for the second quarter, according to multiple reports.

Guidelines 140

Guidelines Compliance Branding Marketing 140

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. Recovery is where we still are now, in mid-2020. It provides a unified view of analytics, business strategies, audit and compliance, empowering companies to make smarter, faster, more profitable decisions.”. AI Predictions 2020: Artificial Intelligence Grows Up.

Management 52

Management Analytics Strategy Data 52

Independent Banker

DECEMBER 31, 2022

From 2019 to 2020 alone, the amount of money involved in elder financial abuse rose by nearly a billion dollars—the largest year-over-year increase since 2013. reports of suspected elder financial exploitation were filed in 2020. Photo courtesy of CRA Partners/SHCPF. Equip your team with the skills needed to protect your customers.

Training 91

Training Community Resources Course 91

Social Assurance

NOVEMBER 25, 2020

Thanksgiving 2020. But what is it – and what does this social media site mean for your financial brand? But what is it – and what does this social media site mean for your financial brand? Parler was launched this past summer, but experienced dramatic exponential growth during the 2020 presidential election. What is it?

Branding 15

Branding social media Risk Management Management 15

Social Assurance

DECEMBER 11, 2020

You know Dasher and Dancer and Prancer and Vixen, but do you know how to market your financial brand this holiday season? The growing trend toward digital mediums has only accelerated during 2020 and social platforms are the top location for brands to engage with their customers. Integrate with Your Brand. Conclusion.

Branding 15

Branding Community How To Marketing 15

Social Assurance

NOVEMBER 5, 2021

Financial brands (and especially marketers) are dependent upon technology and data in order to deliver targeted, timely, and appropriate messages in the way customers are needing them and through the channels they prefer. When a financial brand falls short, brand loyalty erodes and we see customer attrition. Let me explain.

Branding 15

Branding Resources Marketing US 15

Social Assurance

JANUARY 11, 2021

This all comes while still being slightly defensive and watchful for what will potentially disrupt the plan next (remember the spring of 2020?). This is important for financial brands to pay attention to for two primary reasons. The larger potential disruptor for financial brands is Facebook’s payment tool, known as Facebook Pay.

social media 15

social media Branding Trends Tools 15

Social Assurance

JANUARY 11, 2021

This all comes while still being slightly defensive and watchful for what will potentially disrupt the plan next (remember the spring of 2020?). This is important for financial brands to pay attention to for two primary reasons. The larger potential disruptor for financial brands is Facebook’s payment tool, known as Facebook Pay.

social media 15

social media Branding Trends Tools 15

CFPB Monitor

FEBRUARY 2, 2021

The case’s important takeaway is that compliance with COVID-19 safety guidance mandating masks can also create obligations to accommodate individuals with disabilities under the ADA and similar state laws.

Policies 78

Policies Training California Retail 78

Social Assurance

AUGUST 14, 2020

In fact, every day of the year, there is a celebration of something that your financial brand can post about! Financial tips and products are great go-to pieces of content for your brand, but don’t be afraid to change things up. Did you know that today is National Financial Awareness Day? Download Images Now.

social media 15

social media Branding How To National 15

PYMNTS

JANUARY 17, 2020

The issue isn’t really about brand-new taxes, but is about enforcing existing tax laws and applying them to eSports. The realm of eSports is not the only place in the greater online world where taxes are a new and sometimes confusing issue in 2020. Taxing Confusion. The Wayfair Impact.

Taxes 132

Taxes Online Policies Philadelphia 132

PYMNTS

JUNE 26, 2019

Despite the compliance deadline being set back in 2015, many banks that offer application programming interfaces (APIs) to third-party providers and FinTech firms are still unprepared for SCA. Loyalty may go out the window, if consumers no longer need to access products through banks’ branded offerings.

California 109

California Regulation Fintech Data 109

FICO

JUNE 12, 2020

in two additional ways: Failure to plan: While 61% of APAC banks are keen to achieve convergence ambitions in the next three years, only 18% actually have a strategic plan to integrate their fraud and AML compliance functions. 1) Compliance Culture vs Cost Centre. as well as the U.S. banks and almost half of U.K. However, in the U.S.

Fraud 52

Fraud Compliance Regional System 52

PYMNTS

DECEMBER 31, 2020

Take a look (and have a listen) at our 10 favorite podcasts from 2020. As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. Is 2020 Healthcare’s Year To #KillTheCheck? According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

South State Correspondent

APRIL 27, 2022

Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Social Assurance

AUGUST 7, 2019

The trend is clear – if your financial brand isn’t on Facebook, it’s time to put a process change in place to make it happen. In fact, according to our 2018 Marketing and Compliance report, 95% of financial brands maintain a presence on Facebook with a growing 52% permitting loan officers to operate their own account.

Branding 12

Branding social media Community US 12

Cisco

DECEMBER 21, 2020

In the recent State of the Cloud 2020 Report by Flexera, customers indicated that their #1 initiative is to reduce cloud bills, but their #2 is go move more workloads to the cloud. Thereby increasing your brand value and in-turn your desired customer recall. Realizing this vision, backed by a business case.

Customer Experience 95

Customer Experience Innovation Policies Security 95

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. Respondents also indicated a 23% increase in purchase intent for brands and companies with responsible data practices.

Data 91

Data How To Community Bank California 91

Social Assurance

NOVEMBER 19, 2021

A good marketing budget starts with determining where your financial brand wants to go. According to our 2021 Marketing and Compliance Report, financial brands had a few key goals in mind going into 2022. The second marketing goal financial brands found significant was in the areas of digital marketing and technology.

Marketing 29

Marketing Branding Marketing Strategies Strategy 29

Cisco

AUGUST 23, 2019

Historically, different credit platforms were maintained to underwrite and evaluate the risk assessment for term and trade credit granting, as well as to maintain compliance and portfolio management activities. >> Learn more about Cisco Capital.

Industry 48

Industry User Experience Compliance Capital 48

CFPB Monitor

DECEMBER 22, 2020

The CFPB issued Part II of its final collection rule on December 18, 2020. There were two areas in which the Bureau, disappointingly, refused to make revisions that would have made compliance with the final rule more straightforward. For more information and to register, click here.

Report 78

Report Branding Analysis Industry 78

Social Assurance

FEBRUARY 19, 2021

Marketers and financial brands were challenged this past year. Some brands were able to easily glide into new trends that followed the pandemic, others were forced to hard pivot in order to survive. Or maybe this year was a good year to pause and re-strategize your brand messaging. Positive and Goodwill-Focused Content.

social media 15

social media Trends Video Branding 15

Social Assurance

NOVEMBER 22, 2019

Jordyn has been with the Social Assurance team since March and is currently planning her travel list for 2020. A big part of this is attending conferences like CUNA, ABA Marketing, ABA Compliance, ICBA Live, and Financial Brand Forum. Financial Brand Forum, Facebook Business Updates, Webinars, etc.).

social media 25

social media Trends Conference United States 25

Gonzobanker

DECEMBER 19, 2022

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. The Authors of the Year Award.

Community 216

Community Fintech Industry Innovation 216

Banking 2020

SEPTEMBER 16, 2014

This is the best way, they believe, to accomplish what traditional advertising and other market-facing strategies are typically designed to achieve— strengthen the brand, grow the business, etc. On the flip side, a few poorly-worded Tweets could, if tied back to their employer, cost them their jobs and damage the brand.

social media 78

social media Study Strategy Marketing 78