Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. develop new insights from a convergence of data sources and predictive technology. capture new revenue and increase user engagement. develop new insights from a convergence of data sources and predictive technology. fight fraud more efficiently and accurately.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The firm expects full-year operating revenues for 2019 to hit a 10 percent year-over-year increase to between $1.114 billion and $1.134 billion.

Taxes 188

Taxes User Experience Cards Operations 188

Insights on Business

JANUARY 18, 2019

IBM Sales Performance Management (SPM) has once again been recognized as an industry leader in Gartner’s Magic Quadrant for Sales Performance Management 2019 , for its ability to execute and completeness of vision, for six consecutive times. How is IBM helping organizations improve sales performance?

Analytics 87

Analytics UX Management User Experience 87

PYMNTS

OCTOBER 1, 2019

Commercial payments firm Bottomline Technologies is rolling out advancements to its invoice automation platform that uses artificial intelligence (AI), the company announced in a press release on Tuesday (Oct.

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

MAY 11, 2020

The goal is to boost the user experience among companies with channel financing or term loans. Each Tata company or enterprise operates independently under the guidance and supervision of its own board of directors. Powered by Ziptron technology, it charges fast, has an extended battery life and extensive safety features. .

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. According to CNBC , “this is the second consecutive quarter where the South Korean tech giant’s operating profit more than halved from the same period a year earlier.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

JULY 3, 2020

“PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. “Our percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

APRIL 17, 2019

The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. They plan develop new business models and services centered around 5G technology.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. As that mobile technology gets closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

NOVEMBER 13, 2018

It’s advanced enough (even if still in early stages) that one can see how cars and trucks outfitted with the latest software, integrated with the latest payment and commerce tools (including voice-assistant technology), can one day become actual extensions of consumers’ homes, which are also getting smarter. New Platform. OEM Changes.

Course 174

Course Software User Experience Technology 174

Perficient

MAY 28, 2020

More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. BONUS: Attend Conferences, like we did at PegaWorld 2019. Enjoy Autonomy and Flexibility. Dana Blades , Senior Technical Consultant. Udy Sharma , Director.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

SEPTEMBER 9, 2019

adult population — more than 38 million consumers — plan to bet on NFL football during the 2019 season, according to fresh figures from the American Gaming Association. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. A key part of user experience is payment speeds.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

JANUARY 24, 2020

In Canada, where cash usage has declined 40 percent in the past five years, digital dollars comprised roughly three-quarters of overall payment transactions in 2019. Mastercard teamed up with Galileo Financial Technologies to do the same for freelancers. It’s a big hit with users. Like when JPMorgan Chase & Co.

Video 132

Video User Experience Payments Study 132

Perficient

AUGUST 31, 2020

Call deflection and self-service are increasingly important, given longer wait times and more customers looking for similar information due to disruptions in normal business operations. Agents frequently express frustration with spending much of their time repeating mundane tasks, once again highlighted in this study from 2019.

Innovation 369

Innovation Video Strategy Customer Experience 369

PYMNTS

OCTOBER 10, 2019

Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year. Over 80 percent of restaurant operators agree that the use of technology in a restaurant provides a competitive advantage and nearly four in 10 plan to invest more in expanding their off-premises business in 2019.

Los Angeles 129

Los Angeles Branding Chicago User Experience 129

Insights on Business

MAY 8, 2019

These challenges and pressures are only compounded if you are running your operations without an appropriate automated tool and the wide-ranging benefits they can bring. June 13 th : E-Reward Sales Compensation Showcase 2019 , London. June 19 th : IBM SPM at Royal Ascot. To attend, please write to james.humphrey1@uk.ibm.com.

Meeting 96

Meeting Management User Experience Customer Experience 96

Insights on Business

FEBRUARY 13, 2019

First line of defense business users have increasingly come to realize that risk is not only everyone’s responsibility but also a key part of business operations today. How user experience design (UXD) is empowering the first line of defense, and enabling the business to realize the value of “owning” risk.

User Experience 79

User Experience Compliance Risk Management Training 79

PYMNTS

JUNE 25, 2019

“The big question is how banks will be using technologies like APIs to create ecosystems and profitable business models that will benefit them in the long term,” he explained. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

MARCH 25, 2019

At the same time, payments technology is advancing in the shared economy world, providing a counterforce of sorts. And investors are still pouring capital into companies operating in the sector. Compliance and regulatory issues remain top of mind, of course, but so does the overall experience of both buyers and sellers.

Los Angeles 135

Los Angeles Payments San Francisco Chicago 135

Insights on Business

FEBRUARY 4, 2019

Software vendors are in a fast-paced environment where technology is advancing at a rapid pace, where everyone and everything is innovating. This disruption is happening in the markets, technology and in the global economy. Adaption is hampered in business by operating in silos. January 2019 Release.

Innovation 79

Innovation Software US Management 79

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. 2019 was a sneak peak of many larger mid-size deals (TCF/Chemical, First Horizon/Iberia). New regional banks will struggle with operational maturity and customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JUNE 10, 2020

FIs have long been aware that many customers consider mobile offerings compelling, with research from 2019 finding that the channel especially appeals to younger consumers. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. Tapping Mobile KYC

Mobile 130

Mobile Security Examples Study 130

CB Insights

DECEMBER 15, 2020

24 Industries & Technologies That Will Shape The Post-Virus World. Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. 2019 represented a record year for asset and wealth management M&A deals. First name. Company Name. Phone number. Source: Deloitte.

Management 87

Management Fintech Industry Trends 87

NCR

JUNE 6, 2017

Technologies such as digital wallets, contactless payments and mobile P2P transactions are becoming increasingly common. It is hoped that, by transferring ATM ownership and operation to GSM, the project will guarantee ongoing availability of cash to the public, as well as the highest possible standards of safety, service and user experience.

ATM 51

ATM User Experience Operations Payments 51

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify. percent to $27.2

Google 123

Google Retail United States Online 123

FICO

SEPTEMBER 29, 2022

Tue, 07/02/2019 - 05:23. By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences.

Analytics 52

Analytics Data Risk Management Customer Experience 52

FICO

MARCH 6, 2020

In September 2019, Fico and Visma announced their partnership to Offer SaaS Anti Financial Crime Solutions in Western Europe. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. Visma Connect recently interviewed Jürgen Krieg, FICO's head of global compliance sales.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

SEPTEMBER 11, 2018

Google and Amazon are hiring directors for privacy in smart home technology, which has a reputation for being highly unsecured. The job offers the opportunity to review, critique, and guide all engineering, user experience, and product plans to ensure privacy for Google customers. Apple: Director of privacy compliance.

Google 48

Google Apple Policies social media 48

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google.

Customer Experience 131

Customer Experience Fraud Video Security 131

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Instead we need to pay serious attention to how technology is changing strategy in our industry and develop gritty tactics to address this shift. So it’s time to light a fire, grab a big tumbler of Scotch and rest up for a busy 2017 as you experience one of the holiday’s greatest traditions: the annual GonzoBanker Awards.

Utah 60

Utah System Community Marketing 60

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. trillion by 2019, noted James Rendell. The industry is slated to be at $3.6

Security 108

Security CA Payments Analytics 108

PYMNTS

JANUARY 20, 2020

Fabara officially joined Visa in September of 2019, coming from Amex, where he was president of its global services group. He noted that the market is moving there, though perhaps somewhat more slowly than one might expect given the technological advances, particularly in the wearables arena. Going on the Offense.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

AUGUST 9, 2019

In June 2019, PYMNTS surveyed 1,037 American consumers to learn about how they used their mobile apps, as well as their interest in using specialized “super apps” designed to help them move seamlessly from one app to the next. But there isn’t one, universal mobile app that consumers can rely on to help them do it all. Another 10.6

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

OCTOBER 1, 2018

3, 2019 will mark the 10th anniversary of the first bitcoin block that was mined by Satoshi, giving birth to the notion that a digitized, anonymized currency sent over a permission-less, distributed ledger could democratize how money would move between people and parties around the world.

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214