PYMNTS

SEPTEMBER 21, 2020

Most eCommerce shopping tools and sites that have seen usage surge during the pandemic have never been stressed to this extent. The eCommerce exodus has altered how consumers balance their desires to shop in physical stores and online as well as which tools and payment methods they use when finalizing these transactions.

Retail 243

Retail Online social media Mobile 243

PYMNTS

MAY 7, 2020

The new payment tool was designed for small businesses looking to move from brick-and-mortar to eCommerce, the news service reported. As COVID-19 has forced shutdowns and social distancing, web sales have been on the rise, and many entrepreneurs are moving their business models online.

Tools 153

Tools San Francisco Payments social media 153

PYMNTS

JULY 31, 2020

Artificial intelligence (AI) is now one of the tools at the retailer’s disposal to keep pace with those changes. “It There has been increased demand for AI in the fashion industry, according to Infoholic, partially due to social media and the rise of influencers. Fast fashion retailer H&M uses A.I.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

FEBRUARY 24, 2020

To serve these DIY consumers, as well as those who simply enjoy the time-honored hobbies of woodworking or building, eCommerce innovators are curating a selection of tools as well as supplies to help them with their projects. And, when it comes to tools, the boxes have items like measuring tape, utility knives, screwdrivers and drill bits.

Tools 146

Tools Milwaukee Millennials social media 146

PYMNTS

JUNE 13, 2019

Technologies such as artificial intelligence (AI) and biometrics are changing the digital security landscape, and a recent study found that social media networks have become a more popular way for hackers to target new victims.

Security 139

Security Tools social media cryptocurrency 139

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

OCTOBER 22, 2020

Retailers in this space are also beginning to offer more payment methods and shopping channels, and the ongoing COVID-19 pandemic’s effects on consumer behaviors is partly driving this shift. Providing diverse payment methods is therefore becoming as essential to retailers’ success as offering expansive product lines.

social media 200

social media Retail Online Mobile 200

PYMNTS

JANUARY 14, 2021

Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and help curb the spread of the virus. This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy.

Video 224

Video social media Millennials Data 224

PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. Savvy Brands.

social media 144

social media Branding Survey Strategy 144

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G AR future (and beyond). The Rise Of AR.

Retail 169

Retail social media Video Mobile 169

PYMNTS

DECEMBER 19, 2018

While it may be too early to say that virtual reality is an essential tool for business, it might be time to stop saying that the technology is only in the future. VR as an Enterprise Tool. So far, Oculus has partnered with businesses in the entertainment, healthcare and retail space as part of this effort.

Tools 136

Tools Training Retail Technology 136

PYMNTS

MARCH 19, 2019

Instagram has launched a checkout feature designed to help the social media platform become a more attractive place for consumers to buy retail products, and to capture more sales via what is coming to be known as contextual commerce. Social Media Purchases. In other words, consumers are shopping contextually.

social media 212

social media Retail Video Taxes 212

PYMNTS

JUNE 1, 2018

Advancing its advertising efforts, Pinterest said that it plans to offer a promoted video tool, which allows marketers to gain more real estate than the platform’s typical grid-style layout, TechCrunch reported. The news comes as Pinterest is expanding its Shopping Ads tool to reach hundreds of marketers and advertisers.

Video 117

Video Tools Retail Marketing 117

The Paypers

JULY 22, 2016

(The Paypers) A report from payment processing company Worldpay has explored how social media activities could be used as a powerful tool for identity verification and fraud prevention.

social media 28

social media Tools Online Retail 28

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. The digital shift is definitely on. Before the pandemic, this process lacked urgency and was known as “digital transformation.”

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

MARCH 2, 2020

s most high-profile retailers is doing well in the U.S. and another one is ready to open, both of them seeking a new market as their home turf sees retail struggles. s fastest growing brick-and-mortar retailer, Wren Kitchens. And also in training our retail staff to offer the customer a fantastic service.”. In the U.K.,

Retail 132

Retail Marketing US Connecticut 132

PYMNTS

JANUARY 19, 2021

Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. There’s a reason that bank apps and websites ask, “was this information helpful?”. Often as not the answer is “no.” Irrelevant, Ill-Suited Info.

Study 196

Study social media Millennials Retail 196

PYMNTS

AUGUST 3, 2020

Users and advertisers are coming back to Pinterest , resulting in an upswing in sales for the social media company, Bloomberg reported. More automated buying tools and strengthening sales overseas contributed to that, Bloomberg wrote. Those advertisers primarily included retail and packaged-good companies.

social media 187

social media New York Retail Tools 187

Cisco

OCTOBER 15, 2019

Get started with these tools to improve your cybersecurity awareness. Read more here: Modern Bank Robbery: Addressing Cyber Fraud in Retail Financial Services. Download the 2019 National Cybersecurity Awareness Month ToolKit from NICCS for messaging, articles, and social media tools for your business.

Tools 63

Tools social media National Fraud 63

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

BankInovation

MAY 8, 2020

Google recently got involved with three new tools backed by artificial intelligence to help banks navigate the program. Banks and tech companies continue to launch Paycheck Protection Program solutions.

social media 69

social media Google Tools Company 69

Accenture

JUNE 26, 2017

One of the areas of retail banking where it should be easiest to sell dreams, not products, is the mortgage business. For lenders with the right analytical tools, these digital footprints create an ideal opportunity to intersect customers before they ever think about contacting their bank. Instead, enrich lives.”

Tools 212

Tools social media Analytics Data 212

PYMNTS

DECEMBER 16, 2019

Facebook is using purchase data from retailers to gather information about what people buy in physical stores, Business Insider reported on Monday (Dec. Retail companies are sending Facebook its customers’ names, contact information and details about purchased items, so the social media giant can target ads accordingly.

social media 158

social media Delaware Missouri Retail 158

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G-augmeneted reality future (and beyond).

Retail 100

Retail social media Video Mobile 100

PYMNTS

OCTOBER 9, 2020

The event is part of the social media company’s Season of Support to offer complimentary resources, education and instruction to assist companies throughout the globe, according to a company blog post. To support Black-owned businesses and their communities, Facebook has introduced its #BuyBlack Friday event in the United States.

social media 162

social media United States Resources Operations 162

PYMNTS

MARCH 16, 2016

While the Bieber effect is not something that sounds positive at a prima facie level and in fact sounds a bit like the name for a hysterical condition that effects primarily teenage girls, it is in fact a useful tool for marketers. Sounds … rocking? Calvin Klein is an iconic brand and it’s been a dream come true to work with them.

social media 100

social media Retail Seattle Branding 100

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Last year, the U.S.-based Fliggy Moves To Secure Loyalty. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

AUGUST 10, 2017

At the basic level of retail industry chatter online, much of the focus is on the battle between brick-and-mortar versus eCommerce. While the closing of several big box and department stores alongside online shopping’s reshaping the retail shopping are certainly discussions worth having, it doesn’t encompass the entire retail spectrum.

Retail 108

Retail New York City Online social media 108

PYMNTS

JUNE 22, 2017

In eCommerce news, while social media sites like Instagram and Tumblr feature a myriad of ways to enhance people’s wardrobes by suggesting new clothing pieces to add, Pinterest has a new upgraded take to its image recognition tool, Lens.

social media 101

social media Tools Company Retail 101

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. Kumsal has been building a community of small sized enterprises and providing them with tools to help them manage, promote and grow their businesses via the cloud. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile. Some providers are ensuring that their solutions are prominently displayed on retailers’ sites.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

APRIL 25, 2016

Forget private conversations, chatbots and customer service: Facebook Messenger could soon be delivering retail payments to its 900 million users. In June 2015, the social media titan dropped the requirement to have a Facebook account to use the service, a strong indication the two will become unbundled, so to speak. Here’s why.

Retail 100

Retail Payments social media Branding 100

PYMNTS

AUGUST 7, 2018

A new generation of retailers are making use of these new forms of customer data, and applying advanced technology like artificial intelligence (AI) and machine learning to anticipate the types of products their customers will want to buy. It’s that certain retailers are not paying close enough attention to consumer preferences.

Retail 117

Retail Data social media Google 117

PYMNTS

SEPTEMBER 3, 2020

The remote payments app allows merchants to charge customers by sending a payment link via SMS, Whatsapp, email or social media. We developed this product so merchants could better service customers, whilst ensuring they have the tools they need to grow.”.

social media 298

social media Taxes Online Payments 298