PYMNTS

JANUARY 14, 2021

Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and help curb the spread of the virus. This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy.

Video 224

Video social media Millennials Data 224

PYMNTS

FEBRUARY 3, 2020

However, 8 percent of Cyber Monday visits did originate from social media, an increase of 17.5 It comes from WBR Insights , which credits customer engagement via social media. Brand advertisers, it says, need to justify social media ROI. percent from the prior year. Savvy Brands.

social media 144

social media Branding Survey Strategy 144

PYMNTS

DECEMBER 19, 2018

While it may be too early to say that virtual reality is an essential tool for business, it might be time to stop saying that the technology is only in the future. VR as an Enterprise Tool. So far, Oculus has partnered with businesses in the entertainment, healthcare and retail space as part of this effort.

Tools 136

Tools Training Retail Technology 136

Chris Skinner

JULY 20, 2017

You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. Kumsal has been building a community of small sized enterprises and providing them with tools to help them manage, promote and grow their businesses via the cloud. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G AR future (and beyond). The Rise Of AR.

Retail 169

Retail social media Video Mobile 169

PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. There’s a reason that bank apps and websites ask, “was this information helpful?”.

Study 196

Study social media Millennials Retail 196

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. I would like to finish this series of posts by looking at the new Model Bank category we introduced this year – Emerging Innovation. See you in Boston!

Innovation 100

Innovation Boston blockchain social media 100

BankInovation

MAY 8, 2020

Google recently got involved with three new tools backed by artificial intelligence to help banks navigate the program. Banks and tech companies continue to launch Paycheck Protection Program solutions.

social media 69

social media Google Tools Company 69

PYMNTS

AUGUST 10, 2017

At the basic level of retail industry chatter online, much of the focus is on the battle between brick-and-mortar versus eCommerce. While the closing of several big box and department stores alongside online shopping’s reshaping the retail shopping are certainly discussions worth having, it doesn’t encompass the entire retail spectrum.

Retail 108

Retail New York City Online social media 108

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G-augmeneted reality future (and beyond).

Retail 100

Retail social media Video Mobile 100

PYMNTS

SEPTEMBER 3, 2020

The remote payments app allows merchants to charge customers by sending a payment link via SMS, Whatsapp, email or social media. We developed this product so merchants could better service customers, whilst ensuring they have the tools they need to grow.”.

social media 298

social media Taxes Online Payments 298

PYMNTS

JULY 11, 2017

The basis of innovation is not the desire to create something new or even the inspiration to do so. Innovation occurs where there is a problem and a person with the tools to solve it. Anyone can have a good idea,” Lowthers said; innovation is about what you do with it. With over 5,000 connections, the tool is invaluable.

Innovation 101

Innovation social media Security Leadership 101

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. Now that merchants are more responsible for fraud that happens in their stores, he said, “it’s our responsibility to teach them about these tools, like EMV, that can secure them and secure their businesses.

Retail 100

Retail Apple Fraud Online 100

South State Correspondent

JANUARY 3, 2024

These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. This work offers bankers a set of rules for successfully capitalizing on innovation and a guide of when bankers should innovate and when not.

Leadership 370

Leadership Management Strategy How To 370

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 8, 2019

But Alphons believes Wardrobe is lean and ready to compete with two critical innovations that are unique among fashion platforms in the sharing economy. That will hopefully translate into a sticky appeal for influencers and those with large public and social media followings.

Innovation 109

Innovation social media Metro New York 109

PYMNTS

JUNE 19, 2020

the global technology company specializing in retail, and JD.com Inc., The company said the funds will help with new offerings that assist its retailers in handling the evolved operating climate as well as provide diners with secure and accessible ways to transact. Alibaba, JD.com Net $136B In China’s Biggest Annual Shopping Event.

Payments 141

Payments social media Tools Resources 141

PYMNTS

JUNE 20, 2016

And while its last earnings were probably not what they’d like, though notably better than Wall Street was expecting, there does seem to be at least some early evidence that reinvention of retail is offering Oracle an opportunity to reinvent itself a little bit too. Solving Their Problem By Solving Social Media’s Problem.

Retail 101

Retail social media Data Software 101

PYMNTS

MAY 20, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. Plaid API Platform Gives Banks Access To Data Tools, 2,600 Apps. Amazon Pay’s Patrick Gauthier On How Retail Will Reinvent Itself And Recover.

social media 130

social media Payments Retail Data 130

Bank Innovation

APRIL 27, 2017

SAN JOSE, Calif. — One of the major themes in the first day of Finovate Spring (aside from perennial favorite authentication) was customer engagement — having better discussions with customers in a digital environment in order to deliver more relevant products and services.

San Jose 239

San Jose Tools social media Operations 239

CFPB Monitor

AUGUST 8, 2022

The CFPB observes that many firms operating in the market for retail financial services are moving from seeing their customers’ value as generating revenue from using the firm’s financial products (i.e. The PayPal wallet is cited as an example of the U.S. Embedded commerce.

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Report social media Payments Data 145

PYMNTS

NOVEMBER 12, 2019

Retail involves all senses, but as a new decade approaches, it’s become clear that visual commerce is gaining even more steam. To get a better sense of what’s happening in the world of visual retail, PYMNTS recently caught up with Beck Besecker, CEO and co-founder of Marxent , a company that sells 3D commerce technology.

Video 118

Video social media Retail Tools 118

PYMNTS

MARCH 23, 2018

Now, Home Depot is helping Pinterest identify products in pins — whether they’re from the home remodeling chain or not — “to help that customer experience go from inspiration to discovery to sale in one experience,” said Melanie Babcock, senior director of agile marketing and social media at Home Depot. “In said Babcock. “In

Tools 110

Tools social media Customer Experience Strategy 110

PYMNTS

OCTOBER 30, 2020

Card-skimming devices hidden on gas station card readers or carefully integrated into ATMs used to be especially troubling for merchants and consumers, but retailers and financial institutions (FIs) have stepped up their measures to protect physical card readers in recent years.

Cards 192

Cards Online Fraud social media 192

Bank Innovation

MARCH 19, 2019

After years of ogling beautiful images of food, fashion and design on Instagram, people will now be able to buy things they see and like directly through the app -- providing instant gratification for the trend-obsessed and a new source of income for parent Facebook Inc. Starting Tuesday, the photo-sharing app is testing a shopping […].

Tools 150

Tools Trends social media Marketing 150

PYMNTS

APRIL 12, 2018

The eCommerce retailer invested $22.6 Here’s how these companies are investing in R&D — and ushering in the next generation of retail technology. Google is aiming to get more augmented reality (AR) on Android mobile phones and released a mobile developer tool in 2017 to meet that end. Amazon spent the most on R&D by far.

Company 118

Company Retail Apple Software 118

PYMNTS

APRIL 28, 2017

The launch follows the release of the company’s Omnichannel Analytics Cloud solution in February, which enables marketers to identify the digital channels driving inbound phone calls, informing how media spend should be allocated across site, search, social media, display and video accordingly.

Analytics 134

Analytics social media Innovation Training 134

PYMNTS

JUNE 10, 2019

One of the takeaways from the Platform Economy Playbook is that amidst tech innovations like artificial intelligence (AI) to help personalize clothing selection and speed up delivery and social media-powered commerce, customer service has become a differentiator. Ann Taylor and New York and Company were early participants.

Online 111

Online social media Retail New York 111

PYMNTS

JUNE 16, 2016

Social media has made it easier than ever for aspiring entrepreneurs to get the news out on their latest and greatest ideas. Fortunately for them, though, sometimes established companies are eager enough for new blood in the engine of retail disruption that they’re willing to put the call out themselves.

social media 100

social media Video Conference Resources 100

PYMNTS

JULY 11, 2016

Participants could use Visa’s APIs to create a payment solution, leverage social media channels to engage people at Visa-sponsored events or persuade Visa cardholders to go cardless. So why are brands and retailers trying to build yet another digital habit when they can ride on top of an existing one?”

social media 100

social media Branding Retail Meeting 100

PYMNTS

OCTOBER 1, 2018

From Amazon to Home Depot , retailers are turning to lockers as a way for customers to pick up their orders in brick-and-mortar stores. These devices can store a wide range of products from the latest bestsellers to tools for a home improvement product. A Slice Of Innovation.

Mobile 142

Mobile social media Tools System 142

PYMNTS

MAY 25, 2017

The May Payments-as-a-Service Tracker™ examines the ways new payment solutions and tools are helping merchants with their business operations and improving relationships with the customers and clients. A handful of payment innovations, designed to help merchants in several different businesses, have also recently been introduced.

System 124

System Community Payments Report 124

PYMNTS

JULY 22, 2016

So, how can you get your hands on the newest and hottest pair of Warby Parker shades — a “head-turning Haskell in Crystal, now with new silver mirrored lenses” that’s retailing for $95? Nope, you won’t be able to purchase them at WarbyParker.com or anywhere on the hip eyewear purveyor’s burgeoning list of brick-and-mortar retail stores.

Branding 100

Branding social media Video Retail 100

Bobsguide

JULY 7, 2022

Winning projects of Finance and Innovation for Good competition include initiatives focused on green finance, financial inclusion and ESG investing. 2 nd place: Yam , a digital banking app focused on improving financial inclusion in Africa, including the illiterate population, with some unique digital accessibility innovations.

Innovation 68

Innovation social media Capital Digital Banking 68

PYMNTS

AUGUST 1, 2017

Chatbots are everywhere these days and are hot topics of conversation among retailers. Having a chatbot is nothing new for the retail industry. In fact, retailers have had some form of chatbot installed on their websites for quite some time.

Retail 115

Retail social media Technology Branding 115

South State Correspondent

MAY 31, 2023

Through modern data tools, banks can now map their competitors’ customers closer to their bank’s branch than their competitors (below). In addition to home and work traffic, retail destinations are also popular. Grocery shopping and malls/retail centers are often common post-branch destinations.

Data 195

Data Branch Strategies Strategy Mobile 195

PYMNTS

JANUARY 15, 2019

These entrepreneurs would like to sharpen their social media skills to broaden reach and grow their firms. Simon noted that in bringing tools to female entrepreneurs to accelerate growth, Square and Yelp are the initial partners tied to She’s Next. India and Mexico.

Atlanta 189

Atlanta New York social media Community 189