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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Perficient Listed in Two Q3 Forrester DPA Reports

Perficient

Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience. ” The Forrester report took an in-depth look at each service provider’s strengths across three categories: strategy, current offering, and market presence.

Report 340
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Forrester Report Says Financial Services and Healthcare Are Our “Home Turf”

Perficient

Perficient was listed in Forrester’s recent report, “The Forrester Wave : Digital Process Automation Service Providers, Q3 2020, The 13 Providers That Matter Most And How They Stack Up.” Consulting offerings that cover strategy, user experience, and change management, along with technology. Market Presence. Learn More.

Report 294
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PAAY Rolls Out Partner Platform To Complement EMV 3DS Technology

PYMNTS

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick.

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Verizon, Microsoft Partner To Accelerate 5G Technology

PYMNTS

Touting 5G data speeds that are already 25 times faster than current 4G technology (and will eventually be 100 times faster), the two companies said the security, reliability and ultra-low lag times will bring increased efficiency and reduced costs. Samsung’s View. billion telecom equipment contract that Samsung signed with Verizon.

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REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

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Secret Double Octopus Reports Investment From SC Ventures

PYMNTS

The company boasts a simple user experience and a formidable protection against cyberattacks. This partnership demonstrates the trust our technology has gained in global organizations of the largest scale," he said, according to the release. "SC

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