PYMNTS

MARCH 26, 2020

The company said it was looking into a “security incident” that involved unauthorized access with a third-party company. Jeffrey Zack, a spokesperson for the company, said there was “no evidence” that the breach had hit the company’s own network, adding that it was “fully operational.” Zack did not say anything beyond that.

Security 171

Security Data Groups Training 171

PYMNTS

AUGUST 26, 2019

22) the Justice Department unsealed an indictment —spanning 252 counts — against 80 defendants for alleged online scams that bilked firms and individuals of tens of millions of dollars. Late this past week, on Thursday (Aug. As reported, many of those indicted are Nigerian nationals. The indictment was unsealed by the U.S.

Fraud 145

Fraud Online Portland Los Angeles 145

PYMNTS

JULY 20, 2017

million cardholder details are on sale for an average of $6 each, with prices varying dependent on the level of security associated with the card and cardholder. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

Abrigo

NOVEMBER 17, 2023

Additionally, the human capital investment—in terms of both hiring fraud prevention experts and training existing staff—represents a significant operational expense. People: Do your investigators receive proper training? These costs are necessary and ongoing, forming a crucial barrier against fraud scams.

Fraud 195

Fraud Training Trends Compliance 195

PYMNTS

OCTOBER 9, 2020

And “IT departments” asking for passwords to help improve security while everyone works remotely is another, Reichel said. The pandemic has caused many companies to amend their operations and procedures, and scammers have been right there trying to exploit the changes. Business Email Compromise.

Branding 292

Branding Fraud Software Security 292

PYMNTS

JULY 7, 2020

More than just ensuring safety, this reduces [public transit operators’] operational costs incurred by their current ticketing systems.”. Integrations that would have likely taken years to get off the ground will become operational in a matter of months. They can just tap and go. Rapidly Meeting Global Demand.

Payments 169

Payments Training System Operations 169

Perficient

AUGUST 9, 2022

It is imperative for financial institutions to train their employees comprehensively and supply them with the necessary tools to advise and support clients ethically and transparently. To offer another example of a bank consciously aimed at supporting the underserved, Forbes just recognized Quontic as the number one “best overall online bank.”

Community 275

Community Customer Experience ATM Examples 275

Celent Banking

NOVEMBER 11, 2015

New York State Department of Financial Services (NYDSF) is one step closer to releasing cyber security regulations aided by the largest security hacking breach in history, against JP Morgan Chase. Mandated training of security will be required. Information security. Systems operations and availability concerns.

Cyber Security 100

Cyber Security Regulation Security New York 100

PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. A job marketplace platform in India is looking to connect trained trade workers with employers. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JUNE 9, 2020

Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. The Importance Of Data. Looking Ahead.

Data 151

Data Security Online User Experience 151

PYMNTS

MARCH 11, 2020

With personal interactions under scrutiny due to the COVID-19 disruption, it’s a good time for retailers to take stock of their mobile and online commerce capabilities and technologies. It will now extend its augmented reality (AR) training app for free to promote continuity among owners and employees in the business.

Retail 151

Retail San Francisco Training Video 151

PYMNTS

SEPTEMBER 19, 2019

Thinkful, an online education site for developers, has revealed that it has been hit with a data breach. “We As soon as we discovered this unauthorized access, we promptly changed the credentials, took additional steps to enhance the security measures we have in place, and initiated a full investigation.”.

Data 101

Data Training Security Operations 101

PYMNTS

JUNE 19, 2019

To stay competitive, many CUs are turning to data analytics to improve their operations in a number of areas, such as faster transactions and improved security. To counter this, AARP recently launched BankSafe, an online training platform, to help FI employees more effectively assist elderly customers.

Analytics 131

Analytics Video blockchain Training 131

PYMNTS

JULY 14, 2019

Design and Cayenne Technology reportedly created the Online Bid Solution (SOL), which is said to be a technology based on the blockchain. And the operator of BitFunder, a defunct trading platform that was denominated in bitcoin, and WeExchange was sentenced for obstruction of justice as well as securities fraud, CoinDesk reported.

blockchain 140

blockchain Bitcoin Fraud social media 140

PYMNTS

AUGUST 20, 2018

PPMiao, the online peer-to-peer (P2P) lender in China, faced protests from investors in the company at its offices on Monday (Aug. Earlier in August, PPMiao said the company could no longer continue operations because of investor withdrawals. 20), as the P2P lending industry continues to be plagued with problems.

Lending 117

Lending Regulation Training Security 117

PYMNTS

AUGUST 6, 2018

According to a report in the Financial Times , hundreds of police officers and security guards gathered near the offices of banking and securities regulators, as well as the entrance to the underground train stop for the financial district. That, in turn, has caused some P2P lending platforms to collapse.

Lending 116

Lending Fraud Training Security 116

Abrigo

DECEMBER 3, 2021

Takeaway 1 OTP bots are designed to socially engineer a victim into divulging sensitive information associated with online accounts. Two-factor authentication (2FA) is a commonly used tool to add an extra layer of security and prevent unauthorized login of online accounts. BSA Training. New Account Takeover Tactics.

Fraud 195

Fraud Trends Online Examples 195

PYMNTS

MARCH 15, 2019

Here’s an exercise that may come off as too academic – like a debate over how many angels fit on a pinhead – but is really among the most vital for not only PYMNTS readers, but pretty much any other business operators: What is the perfect payments experience? That changed expectations,” Bilafer noted.

Payments 195

Payments Online Fraud Operations 195

PYMNTS

FEBRUARY 25, 2020

Businesses looking to adopt cloud-based ERP solutions can run into a number of logistical, organizational and even social hurdles that can slow or even halt such systems’ successful integration into companies’ broader accounts payable (AP) operations. Using Data to Optimize Operations. Making Change a Community Effort.

System 153

System Operations Management Data 153

PYMNTS

JUNE 20, 2019

However, one must admit that the delivery of healthcare is becoming more convenient — thanks to online and mobile technology services, and the disruption and innovation of multiple players within that industry. Take the growing area of online prescription retail.

Online 137

Online Mobile Technology Course 137

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

NOVEMBER 14, 2018

Retail and payments operators often receive less-than-clear guidance from their authentication services providers when it comes to the legitimacy of a customer and his or her ID documents. Good manual review also depends on good training of the reviewers. Lack of Clarity. The work is time-consuming,” he said.

Training 187

Training Fraud Operations Industry 187

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

DECEMBER 23, 2020

The 6-year-old who get his hands on Mom’s iPad and manages to rack up $16,000 worth of credit charges for online gaming. But it also has to be something that parents see as trustworthy, secure, stable and likely to promote financial literacy. More than a half-million users signed on within the first six weeks of operation.

Fintech 322

Fintech Cards FDIC Lending 322

PYMNTS

JUNE 6, 2019

When it comes to small business (SMB) lending, the top two contenders for business owners are banks and alternative financiers or online marketplaces. Rather, payments and security have emerged as top focuses, according to the Credit Union Innovation Playbook.

Lending 129

Lending Analytics Data Security 129

PYMNTS

JULY 2, 2019

However, as more age-restricted products move online, robust and seamless digital age verification takes on more importance, a trend that promises to grow in the coming few years. That’s the story told in a new PYMNTS interview with Jason Hardy, chief operating officer at AgeChecker.Net. Reduce Sales To Minors. In the U.S.,

Retail 163

Retail Online Software Comparison 163

PYMNTS

JANUARY 7, 2021

In the release announcing the deal filed with the Securities and Exchange Commission (SEC) on Wednesday (Jan. And in an interview with Karen Webster, Florian Otto, CEO of Cedar, an online patient engagement and billing platform, said that only 40 percent of every dollar is collected by healthcare providers.

Payments 154

Payments System Training Survey 154

Abrigo

AUGUST 26, 2019

source with typical money laundering typologies for drug trafficking The guidance goes into thorough detail for each of these typologies in addition to case studies which financial institutions may use for staff training and additions to their internal suspicious activity monitoring procedures. financial system.”

United States 150

United States Training Bitcoin Case Study 150

PYMNTS

SEPTEMBER 3, 2020

On the one hand, fraudsters have been exploiting something that’s long been extant: the shift to digital commerce and payments, where consumers buy more goods and services than ever online (now including protective gear, of course). . This does create an appetite for cyberattacks,” maintained Renshaw.

Fraud 279

Fraud Data Policies Operations 279

PYMNTS

JANUARY 17, 2020

RVshare operates like most sharing platforms in that it conveniently connects individual RV owners with potential renters. Any listing or other data spotlighted by these automated tools is then double-checked manually by a dedicated internal team, which both decreases the site’s fraud risk and trains its AI.

Fraud 130

Fraud Tools Training Maine 130

PYMNTS

FEBRUARY 20, 2019

19), Mastercard announced the launch of its Cybersecurity Toolkit for SMBs, an online resource developed in partnership with the Global Cyber Alliance (GCA) that provides entrepreneurs and business executives with guidance and tools to address the threat of cyberattacks on their companies. In a press release on Tuesday (Feb.

Resources 140

Resources social media Tools Policies 140

PYMNTS

JUNE 5, 2018

However, Sunil Madhu, founder and chief strategy officer of online security and predictive analytics firm Socure , told Karen Webster during a recent podcast interview that bias remains a vital issue for the future of AI and machine learning. He also puts faith in the ability of machines to learn how to operate without human biases.

Training 143

Training Data Analytics Resources 143

Independent Banker

OCTOBER 29, 2014

Jason Lord plays a central responsive role in sustaining systems operations in a fast-paced environment of continual change. We want to get to the point that, instead of running operations so that the customer has to be at our location at 3 o’clock, we can go to the customer at a time that works for them.”. Founded: 1949.

Community Bank 87

Community Bank Community Training Memphis 87

PYMNTS

APRIL 16, 2020

Not only do industry giants have innate name recognition, but they also have colossal advertising budgets and access to cutting-edge mobile ordering technology and features that small operations cannot match. I realize that the customer preference for self-service kiosks or online ordering is quickly getting to be the majority.

Fraud 130

Fraud Chicago Resources Mobile 130

PYMNTS

JULY 25, 2017

Rolling out mobile order-ahead can involve big operational changes, and the road to innovation — or convenience, as it were — isn’t always clearly marked. Of course, smaller merchants are looking to get in on the action, but can they re-think their operations to accommodate new consumer demands? That figure tripled in 2016 to 180,000.

Mobile 102

Mobile Training Online Analytics 102

PYMNTS

NOVEMBER 6, 2019

There, online platforms match workers with employers as payments become quicker and more digital and quicker — after all, gig labor becomes a better experience when those workers don’t have to wait too long for their wages, and don’t have to pay high fees to access instant payments. Inevitable Problems.

Payments 102

Payments social media Operations Online 102

PYMNTS

JULY 15, 2019

The platform proactively engages with users through trained maternity coaches and flags concerns. The Mahmee network operates over a HIPAA-secure, online dashboard and is available to new and expecting parents and their medical providers, the report said.

Los Angeles 100

Los Angeles Training Data System 100