PYMNTS

APRIL 9, 2020

In terms of the big picture, “if you want to stress test the businesses, this is it,” said Mike DelPrete, scholar in residence at the University of Colorado Boulder, who studies iBuyers as a group. “I I don’t know if all the iBuyers will survive.”. They’re seeking to conserve costs as a buffer against a rocky macro environment.

Online 181

Online Colorado Metro Study 181

PYMNTS

JUNE 1, 2018

Between 2015 and 2017, the amount of lending to small businesses by the five leading online lending providers increased 50 percent, according to a new report from NDP Analytics, a Washington, D.C.-based The report, entitled “The Economic Benefits of Online Lending to Small Businesses and the U.S. based economic research firm.

Lending 103

Lending Online Community Washington 103

PYMNTS

JANUARY 25, 2021

The pandemic has been a powerful catalyst for the adoption of digital technology in how people work, socialize and, perhaps most significantly, shop. a circumstance that almost certainly relates to the pandemic’s severity in the nation. Our latest study is based on a survey of more than 2,000 consumers and 500 merchants in the U.K.,

Study 222

Study United States Online Innovation 222

PYMNTS

JUNE 26, 2020

Many banks braced themselves for an oncoming surge in the number of consumers accessing their financial accounts online or via mobile banking apps, but safely and seamlessly providing that access remained tricky for many in the space. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

FEBRUARY 27, 2020

The restaurant business is: a) healthy for 2020 or b) apprehensive about technology. The 2020 outlook report from the National Restaurant Association was released today and it paints a picture of an industry dealing with the countercurrents of solid consumer spending and disruptive technology. All of the above.

Rhode Island 151

Rhode Island National social media Arizona 151

PYMNTS

NOVEMBER 4, 2020

Research confirms that QSR patrons are seeking multiple online and offline ordering methods. Restaurants need multiple strategies to meet customers’ demands for speed and convenience, regardless of whether they are ordering in person, by phone, online, via app or at kiosks in brick-and-mortar locations. drive-thrus. Much of the U.S.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

DECEMBER 20, 2019

A study by commercial realtor CBRE and returns specialists Optoro indicated that online sales in November and December would likely trigger record returns, more than the $37 billion that was forecasted last year. The number of online returns is based on an anticipated return rate of 15-30 percent per shopper. million by Jan.

Retail 142

Retail Study Survey Online 142

PYMNTS

SEPTEMBER 22, 2020

Online ordering , digital delivery, curbside pick-up, QR code -based menus and ordering – the technological upgrades have come one after the other. Participants felt that the incorporation of robotic technology is a question of when, rather than a question of if.”. Beyond the QSR Space. A Work in Progress.

Study 219

Study Technology Training Report 219

PYMNTS

OCTOBER 6, 2020

Dimon’s comments come at a time of aggressive growth and gains by numerous digitally native startups that have modernized and streamlined online banking and payments for the masses. To be fair, it’s not as if banks have been ignoring the technological shift. We've got to do more of it.”.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JUNE 13, 2019

Digital identification technology continues to advance, bringing both benefits and drawbacks. It’s undeniably advantageous to the world economy, with a recent study finding that national digital ID systems could induce GDP growth of up to 13 percent.

Security 129

Security blockchain San Francisco United States 129

PYMNTS

JULY 7, 2020

The Southeast Asian country’s national tax office announced it will impose a 10 percent value-added tax (VAT) on foreign global technology companies as the nation looks for ways to defray the costs of battling the economic effects of the COVID-19 pandemic, Reuters reported. The country’s total budget for 2020 is $177.6

Taxes 141

Taxes Google Seattle National 141

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. As PYMNTS noted in the Pandenomics report in early October, “the biggest change of all will likely be the share of consumers shopping for groceries online. Our research shows that 85.3 Payments Innovation Leads the Way .

Study 205

Study Cards Payments Innovation 205

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2 percent of the U.S.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

DECEMBER 10, 2020

The overall use of digital banking tools has also shot up, with 46 percent of consumers claiming they have increased their use of online or mobile financial tools since the start of the global health crisis. One study found that supporting omnichannel banking can double their revenues, as well as reduce the amount of customer churn.

ATM 233

ATM Tools Study Mobile 233

PYMNTS

FEBRUARY 13, 2020

This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study. That upgrade is coming in the form of national digital ID initiatives now underway in a number of countries from Argentina to Ukraine.

social media 150

social media Louisiana Colorado Samsung 150

PYMNTS

OCTOBER 9, 2020

Attorney General William Barr said that while cryptocurrency could fundamentally transform how human beings interact and how we organize society, “ensuring that use of this technology is safe and does not imperil our public safety or our national security is vitally important to America and its allies.”. A Slew of Problems.

cryptocurrency 205

cryptocurrency Bitcoin US Security 205

PYMNTS

DECEMBER 21, 2020

and five other nations identified 100 million potentially fraudulent transactions between March 11 and April 28, for example. The health crisis is also dramatically altering merchants’ approaches to customer engagement and interaction, leading many to shut down brick-and-mortar channels and devote their resources to online operations.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

DECEMBER 1, 2020

As consumers spend more time at home, they continue to order groceries online in far larger numbers than they ever did before the pandemic. In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7 In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7

US 196

US Data Online Meeting 196

PYMNTS

DECEMBER 11, 2020

As the new Digital Identity Tracker® states, “about 40 million bank customers in Thailand are expected to register for digital identity authentication under the country’s National Digital ID (NDID) program, which was recently expanded to more financial service providers.

Video 204

Video Security National Digital Banking 204

PYMNTS

APRIL 8, 2019

The Australian Securities and Investments Commission (ASIC) spent a year investigating misconduct in the sector, and now it’s funding studies about how special forms of AI, including natural language processing technology, can help with sniffing out potential misconduct and improving oversight. .

Compliance 108

Compliance Regulation Industry National 108

PYMNTS

OCTOBER 16, 2019

Money laundering has always troubled financial institutions, but today’s digital banking system creates additional complexities as fraudsters around the world take advantage of financial technologies. Between $800 billion and $2 trillion USD is laundered each year, according to the United Nations Office on Drugs and Crime.

Compliance 123

Compliance Fraud Study Digital Banking 123

PYMNTS

DECEMBER 21, 2020

The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart of dining out. After a revenue freefall of $165 billion between March and July, the sector is expected to lose almost a quarter-trillion dollars in 2020. Fighting Emerging Schemes.

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

NOVEMBER 11, 2019

Out of necessity, restaurants are turning to a wide range of new technologies to deliver on changing ordering preferences. At the same time, online food delivery increased nearly 15 percent between 2018 and 2019. A new study also found that 34 percent of consumers used delivery more than they did a year ago.

Study 108

Study New York City Minnesota Dallas 108

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. French retail giant Carrefour SA has also been testing camera and image-recognition technology in grocery stores.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

DECEMBER 14, 2020

At a time when our nation’s secrets at the NSA and Homeland Security and assets at the Department of the Treasury were able to be illicitly tapped into by foreign hackers, the security and reliability of countless other online industries and enterprises have also been brought into question.

Google 192

Google Security Washington Risk Management 192

PYMNTS

JULY 12, 2019

The world’s population is expanding and many citizens — particularly those in developing nations — have no means of proving their identities, restricting their access to vital services like education and healthcare. Mobile devices enable fast and secure access to services, many of which are solely available online.

Mobile 108

Mobile National Samsung Case Study 108

PYMNTS

DECEMBER 18, 2020

The National Restaurant Association ’s initial 2020 outlook was bright, as it projected sales just shy of $900 billion. Eateries are turning to online and mobile ordering as well as delivery to stay afloat, with online order volume from food chains spiking by 225 percent since the pandemic began. Lessons For 2021 And Beyond.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

AUGUST 12, 2020

For the purposes of the bank’s study, those who were defined as “storing” cash were people who had held on to cash for at least two weeks. It may seem incongruous that a nation as economically (and technologically) developed as Germany, would bank so literally on cash. percent done in cash.

Course 221

Course Cards Fintech Payments 221

PYMNTS

SEPTEMBER 30, 2020

Consumers and businesses have been moving online in recent years, and regulators from the European Union to the Middle East and North Africa (MENA) region have worked to keep up with this migration. Consumers’ changing views are prompting MENA financial authorities to reexamine how their present regulations handle online privacy.

Regulation 175

Regulation Data Regional Examples 175

PYMNTS

JANUARY 8, 2020

Experts reportedly brought attention to the national security as well as the societal implications of manipulated digital media. Research from cybersecurity firm Deeptrace shows there were almost 14,700 deepfake videos online as of November of 2019, compared to nearly 8,000 in December 2018. It’s like a Hollywood special effect.”.

social media 144

social media Video Policies Study 144

PYMNTS

JULY 7, 2017

The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

NOVEMBER 2, 2020

The devastation has resulted in as many as 3 million employees out of work as the sector is slated to lose $240 billion in sales by year-end, according to a National Restaurant Association survey. A study found that the average drive-thru time at the country’s top 10 chains has slowed by nearly 30 seconds as demand has surged.

Massachusetts 185

Massachusetts United States Survey Meeting 185

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. The 2013 holiday season then began to show signs of the shift to online and digital, and away from brick-and-mortar retail. It’s not surprising.

Retail 309

Retail Online Maine Branding 309

PYMNTS

AUGUST 31, 2017

A study that Colloquy issued earlier this year entitled “Shopping by Generation” revealed that baby boomers are the generation most likely to boycott a retailer if they have a negative shopping experience, according to Chain Store Age. Almost 41 percent of millennials shop online at least once a week, and 62.2 Baby Boomers.

Retail 147

Retail Millennials Study Trends 147

PYMNTS

SEPTEMBER 16, 2019

This report — the third in our annual series — shows the results of a national study of 5,000 U.S. Roughly one in every 10 consumers today uses voice-enabled devices and apps to browse, shop and buy goods online.

Report 188

Report Study Meeting National 188

PYMNTS

JULY 25, 2017

The impact of online fraud reaches far beyond the dollar count of sales lost. . In recent studies, as noted by EKN Research and Radial, developed nations are seeing an increase in card not present (CNP) fraud, which now accounts for as much as 70 percent of all card fraud and is growing at double-digit percentage rates in some nations. .

Fraud 120

Fraud Retail Cards National 120