Perficient

AUGUST 20, 2020

B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. For example, match up your priority market areas against the competitive market picture to see if there are top priority areas for you that also happen to be weak points for your competitors. Developing an SEO Strategy.

Google 452

Google Examples Trends Tools 452

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 23, 2019

Has the subscription commerce market reached saturation? Increased competition is a factor contributing to the tightening market. PYMNTS’ Subscription Commerce Conversion Index found that fewer new providers entered and left the market during Q2 2019, and players in the space have largely not been improving their performance.

Study 139

Study User Experience Training Apple 139

PYMNTS

AUGUST 23, 2019

Makeup marketplaces like NakedPoppy, for one, are using AI-enabled personalization tools to match their customers to the right products, simplifying the user experience. In other markets, the rise of marketplaces is giving old organizations new perspective. How Secondhand Marketplace thredUP Is Using AI To Personalize Shopping.

Millennials 165

Millennials Trends Meeting social media 165

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Entering a new market typically means setting up entirely new payout infrastructure. These challenges often prevent companies from expanding to other markets.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

AUGUST 9, 2019

-based Emerging Payments Association (EPA) published a report on the impact of SCA on the payments experience, and found that 75 percent of issuers said they would be ready by the Sept. Nearly three-fourths (74 percent) of issuers expect SCA to lead initially to a decline in user experience. 14 deadline.

Compliance 152

Compliance Regulation User Experience Retail 152

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Experian recently reported.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

NOVEMBER 8, 2019

A relentless focus on customer experience and simplifying complexity are the defining characteristics of the most valuable companies in the world today. It’s a concept Rob Orgel, now the new president and chief operating officer at Flywire , told Karen Webster was foundational to his decade-long career at Apple. Trackers and Reports.

Apple 100

Apple Cards Fraud User Experience 100

South State Correspondent

APRIL 24, 2023

So, like any new bank marketer, it composed a fairly interesting email (below) using the subject line “Secure Your Healthcare Future: Boost Your Health Savings Account Contribution.” The application iterated at a speed that few bank marketing and deposit teams could ever compete with. It was relentless in the pursuit of its goal.

social media 195

social media Data Marketing Technology 195

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

Insights on Business

JUNE 4, 2019

Portfolio Marketing Lead for Sales Performance Management (SPM), as he talks to Gary Tubridy, Sr. The Alexander Group research also touches upon a study conducted by them on tech industry and shows how the buyer journey is changing and how is digital a big part of it. How digital has affected the role of personal selling?

Technology 105

Technology social media Management Groups 105

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Banks who capture market share amongst Millennials will be those who develop applications prioritizing the Mobile experience.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

FEBRUARY 19, 2019

“The scope of responsibility has changed fundamentally” in recent years, Lee responded, explaining how fraud has transformed from something centered on chargebacks to something that involves multiple eCommerce and payment functions – and, indeed, the entire user experience. Insult Rate. Best Traits.

Fraud 169

Fraud Data Maine System 169

NCR

APRIL 28, 2017

With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.

Customer Experience 91

Customer Experience Analytics Community User Experience 91

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go go there to shop.

Retail 198

Retail Online Mobile Data 198

NCR

JUNE 3, 2016

In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit. How are you differentiating in this increasingly competitive market? banking industry by many.

Mobile 40

Mobile Customer Experience Software Strategy 40

Social Assurance

OCTOBER 13, 2021

certainly, felt firsthand the impact of Facebook and Instagram going down, preventing our clients, consumers, and businesses from distributing their content and preventing advertisers and marketers from managing campaigns, optimizing their advertising, and accessing their analytics. Invest in YOUR marketing assets (not just Zuckerberg’s).

social media 15

social media Strategy Marketing Strategies Marketing 15

Tomorrow's Transactions

APRIL 29, 2015

The way in which different biometrics are combining with the smartphone to create a new security landscape is starting to shape the mass market and it is really interesting to be working with our clients on bringing the technology to market and exploiting it effectively in different sectors.

Security 30

Security Fraud User Experience Online 30

PYMNTS

MARCH 17, 2020

Luxury goods shoppers are notoriously finicky when it comes to customer experience, and many luxury labels have a less than stellar track record when it comes to online user experience, with fashion brands frequently sacrificing user-friendliness or functionality for style.

Branding 146

Branding User Experience Retail Trends 146

PYMNTS

JUNE 27, 2016

It’s been nearly two years – 20 months to be precise — since it was launched after significant investments in engineering, marketing and promotion. Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. Solving The Wrong Problem.

Apple 165

Apple Mobile Cards Payments 165

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. Download the free report to see how Apple is revolutionizing the healthcare market and where it’s headed next. Download the free report to see how Apple is revolutionizing the healthcare market and where it’s headed next.

Apple 78

Apple Data Industry Study 78

FICO

MAY 10, 2021

It’s a popular, throwaway marketing line; almost a cliché, leaving the impression that their product gives you a view of the customers from every possible vantage point: just like a compass. To your customer, it offers and immersive, high-personalized, and contextually responsive user experience. by Bill Waid.

Course 52

Course Los Angeles Software Strategy 52

PYMNTS

AUGUST 9, 2019

Among the Bridge Millennials in our study, 37.8 Consumers’ digital experiences are often not as fragmented as their app usage, however. Bridge Millennials also express a great degree of trust in these companies, but they are also the most likely to trust Amazon, their banks and PayPal to operate hypothetical everyday apps.

Data 155

Data Millennials Google Apple 155

PYMNTS

JANUARY 2, 2017

The most recent Tracker featured several virtual reality (VR) headlines, as a study from Augment found that VR and augmented reality (AR) have the potential to transform the online retail industry, and the online retail player seemed to embrace the news, debuting a home design VR app. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

FICO

MARCH 6, 2020

At FICO, I am responsible for planning and implementing growth strategies to develop new markets, and the expansion of our compliance business globally. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. What do you do? How long have you been in the industry?

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

JUNE 17, 2016

One, however, would logically expect that larger merchants would have the time, people, money and bandwidth to do something about it – namely, perfect an experience that’s consistent with what consumers now expect when they let their mobile devices do the shopping. They have a marketing and social media strategy. There is no swipe.

Retail 100

Retail Online System Strategy 100

CB Insights

OCTOBER 31, 2019

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Studies have placed the cost of patient non-adherence as high as $300B. Traditionally, monitoring patient adherence is a labor-intensive process.

Industry 78

Industry Examples Tools Retail 78

CB Insights

MARCH 21, 2018

Insurers currently invest in public and subscription data to prevent fraud, a market that’s expected to top $42B by 2023. While the blockchain can increase backend efficiency for insurers, it can also lead to a superior user experience for customers.

blockchain 78

blockchain Fraud Policies Industry 78

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. We studied 7 of the fastest-growing personal finance startups of all time, including Robinhood, and dove into what they did to achieve their massive results. WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

Visa — One Market Center. Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 2013. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

DECEMBER 11, 2017

From “The Economics of Attention Markets” by David S. Each demonstration ended with a call to action — with the infamous “operators standing by” to take orders for what consumers just saw over the course of 30 seconds and had to buy. Unlike operators standing by and 1-800 numbers, they have the internet and their apps.

Millennials 109

Millennials Video Maine Operations 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Unfortunately, we were not able to find our place in the market. Three notable excerpts: First Attempts : Blin.gy

Company 78

Company US San Francisco Capital 78

PYMNTS

OCTOBER 1, 2018

Ten years after PayPal launched, it was operating in 190 countries and had 60 million users. Ten years after Amazon launched, it was nearing 70 million users and had just launched Amazon Prime. Take developing markets. A decade later, it has more than 26 million users who’ve sent and received more than 184 billion ($1.8

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

JD.com took a huge risk by stepping into a major market and investor Capital Today made a $2.4B Semiconductor Manufacturing International generated huge returns for investor New Enterprise Associates when it built a semiconductor company with an experienced team in a fast-growing international market.

Lending 78

Lending Capital Company Google 78

CB Insights

APRIL 3, 2018

We looked at the different stages in bringing a product to market, from manufacturing to delivery, and how companies are using AI-enabled automation — including facial recognition, demand forecasting, and computer vision-based robots — to enhance each of these stages. Manufacturing: Bringing a product to market.

Retail 78

Retail Online Branding Strategy 78