Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 79

Case Study Study Compliance Risk Management 79

Perficient

SEPTEMBER 8, 2021

Personalization must be genuine – inauthentic marketing attempts are met with scrutiny and amplified on social media with risk to brand reputation and customer loyalty. It is estimated that insurers can automate 50-60% of back-office operations and displace 46% of processing roles.

social media 477

social media Analytics Maine Study 477

Bank Innovation

FEBRUARY 20, 2019

candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D.,

Study 284

Study Analysis Marketing Operations 284

PYMNTS

MAY 6, 2019

Morgan Stanley will send the Russian central bank a notice that it’s going to formally close of all of its banking operations in the country in the first quarter of 2020, according to a report by Reuters. and EU made it too hard for Russian businesses to access international capital markets.

Operations 108

Operations Apple Study Google 108

Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 70

Case Study Study Compliance Risk Management 70

PYMNTS

FEBRUARY 18, 2019

The global insurance technology ( InsurTech ) market is slated to become a $1.1 billion industry by 2023, analysts have predicted, with growing analytics and artificial intelligence (AI) functionality accelerating innovation in the insurance market.

Study 191

Study Industry Operations Innovation 191

Perficient

JULY 26, 2021

Product-centric models that have been built to support carrier operations often result in a fragmented, difficult-to-navigate customer experience. With the rise of customer experience expectations, insurers must make the purchase, use, and other interactions faster and more personal through digital tools.

Customer Experience 294

Customer Experience Apple Study Google 294

PYMNTS

OCTOBER 21, 2020

21) after nearly $2 billion in investment but just six months in operation. According to PYMNTS recent How We Will Pay study of some 9,500 consumers, conducted with Visa in August, an economy once filled with busy, on-the-go consumers has clearly downshifted due to the pandemic.

Mobile 171

Mobile Study Marketing Video 171

PYMNTS

JANUARY 12, 2021

Their share of the gift card market dropped by over 15 percent to comprise only 26.3 As previously noted in this space , the dining industry was quick to adopt the digital tools needed to stay in operation as diners transitioned from in-restaurant dining to dining at home at the start of the pandemic. percent in sales last year.

Cards 149

Cards Study Customer Experience Tools 149

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

Perficient

JANUARY 7, 2021

They had to change the way they operate with new social distancing guidelines. Studies show that when you stack up the best-selling EVs against the best selling ICE vehicles, EVs have a lower total cost of ownership. I remember seeing shoppers wearing gloves and masks as they entered establishments. No one knew what to make of it.

Marketing 309

Marketing Industry Mobile Massachusetts 309

Accenture

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Read the full report. The results were surprising.

Marketing 150

Marketing Cyber Security Study Meeting 150

Accenture

MARCH 20, 2017

Accenture recently examined rapidly changing consumer expectations in banking in our 2017 Global Distribution & Marketing Consumer Study , which gathered the views of more than 33,000 customers across 18 markets. Read the full report. The results were surprising.

Marketing 150

Marketing Cyber Security Study Meeting 150

TheGuardian

FEBRUARY 20, 2024

A study released by abrdn Financial Fairness Trust, a research body set up by the fund manager , said the uncertain nature of work meant there was a one in three chance that someone earning a middle income today would not be doing so next year. “It

Study 78

Study Operations Marketing Management 78

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

JUNE 24, 2019

Employers and freelancers are often located in different markets and operating using their own local currencies, meaning that both parties must be confident that they will connect with the correct parties and have smooth payment experiences. Fiverr provides this by studying and understanding local markets’ preferences.

Marketing 100

Marketing Community United States Payments 100

PYMNTS

OCTOBER 30, 2018

It was only about two months ago — August, in fact — when the prediction came out: Amazon , the eCommerce operator that had recently made moves into healthcare, deepened its power in grocery and continued to grow in other parts of retail (and cloud computing), would hit $2.25 trillion in market capitalization by 2024. percent in 2017.

Marketing 130

Marketing Apple Operations Retail 130

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. The estimated value of the global intelligent vending machine market by 2025 is $15 billion. And digital disruptors are putting a new spin on vending machines.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

JULY 30, 2018

Toshiba Global Commerce Solutions, the global retail electronic point of sale (EPOS) technology company, announced on Monday (July 30) that it has grown its worldwide self-checkout (SCO) market share by 46 percent, according to research and consulting company RBR.

Marketing 101

Marketing Retail Leadership Innovation 101

Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. Read the entire case study here ). New sales plans can be created and implemented quickly in response to market situations and corporate direction.

Case Study 93

Case Study Study Analytics System 93

BankUnderground

FEBRUARY 5, 2021

Emerging markets (EMs) have become more exposed to the global financial cycle in recent years. In a recent paper , we propose the use of money market rates to measure transmission of global funding shocks to EMs. Money markets have been shown to play an important role in transmission of global funding conditions.

Marketing 95

Marketing Policies Study Tools 95

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). Banking and financial services SMBs lead the way in small business chatbot adoption, but even this market only sees a 35 percent deployment rate.

Study 129

Study Survey Leadership Millennials 129

PYMNTS

MARCH 9, 2017

to research the market. has reportedly performed a competitive analysis of Craigslist, which currently dominates the rental market in many cities. In fact, a recent study found that the site fails to identify and remove more than half of scam rental listings. McKinsey & Co.

Marketing 100

Marketing Analysis Resources Study 100

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Understanding Our People .

Strategy 332

Strategy Tools Industry Customer Experience 332

Abrigo

DECEMBER 23, 2022

Takeaway 1 Changing economic landscapes, investment markets, interest rates, customer demand, mergers, and acquisitions affect ALM decisions. Takeaway 2 Along with a five-part ALM 101 series that took a deep dive into risk-rating, popular posts touched on the value of core deposit studies. Others are on top of the data every year.

Resources 195

Resources Risk Management Study Strategy 195

PYMNTS

OCTOBER 21, 2016

The fleet management market is estimated to grow from $9.54 percent, according to a new study by MarketsandMarkets. According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. billion in 2016 to $27.9

Management 100

Management Marketing Regional System 100

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

Perficient

FEBRUARY 24, 2021

In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. Following the sale, Jon sought a new challenge and joined with Global Marketing Director Alex Reed to found Truman’s, which aims to upend the staid cleaning industry with the belief that cleaning should be simple, convenient and sustainable.

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

DECEMBER 24, 2020

The pandemic is also creating frictions and making it more difficult for companies to make manual payments — even to businesses in the same market. One study showed that firms still using manual tools are finding it harder to identify and collect outstanding payments, for example. Automation's Expanding Role In The O2C Process.

Company 198

Company Payments Study Tools 198

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

Study 315

Study Survey social media Online 315

Perficient

DECEMBER 21, 2020

Does the organization have the processes and operating model in place to support this new revenue model? With data being such a vital part of successful businesses, it’s alarming that a recent study found data quality to be severely lacking. Business drivers: How is the business going to make use of what is built?

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

JULY 20, 2017

And these criminals are going after a potentially lucrative market. Given that the average Russian monthly wage is less than $700 a month, cyber criminals could make nearly 17 times more than a legitimate job. In just two of the most popular ‘carding’ forums, 1.2

Study 124

Study Online Course Cards 124

PYMNTS

MAY 20, 2020

The investment will also help further research into IoT operating systems, edge computing and natural language processing (NLP). . “By The Tmall Genie is the top-selling smart speaker in China since 2017, according to market intelligence firm IDC, Alibaba said. The pandemic has proved to be a boon for voice assistants.

Kentucky 253

Kentucky Study Conference Innovation 253

Perficient

SEPTEMBER 25, 2020

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. Intelligent Fulfillment Boosts Customer Service And Return On Inventory Investment.

Customer Experience 238

Customer Experience Study System Management 238

PYMNTS

NOVEMBER 9, 2017

PayPal announced that it has launched domestic operations in India, which means it will be taking on China’s Alibaba-backed Paytm , the country’s leading digital payments firm. According to a Reuters news report, the government of India’s push for cashless transactions is leading more people to use e-wallets and card payments.

Marketing 116

Marketing Regional Study Google 116

PYMNTS

AUGUST 24, 2020

Corporates cannot expect to weather the economic and social changes taking place by virtue of their market clout and mastery of traditional supply chains and distribution channels. This environment requires enterprise-scale companies to forge new digital paths to market and form more direct relationships with consumers and end-users.

Retail 216

Retail Report Case Study Study 216