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Consumers' Preference For Online Car Sales And Auto Loans Shakes Up Banks And Dealers

PYMNTS

Power research shows that the number of customers doing their credit applications online has kicked into high gear. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Online Sales Are Also Booming. But not surprisingly, online car sellers are thriving this year. Power 2020 U.S.

Online 214
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Mobile vs. Desktop Usage In 2020

Perficient

This study is a comprehensive review of mobile versus desktop usage on the web. In this year’s study, we compare 2019 and 2020 traffic patterns in the U.S. The data in this study was pulled from Google Analytics’ Benchmarking feature , which provides aggregated industry data from companies who share their data.

Mobile 421
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Study Shows Gen Z Surprisingly Prefers In-Store Shopping

PYMNTS

With all of the connected devices enabling less interaction with others, the big struggle everyone has been talking about for the last year has been the online versus brick-and-mortar shopping. The study also found Gen Z prefers to get in and get out when it comes to shopping pattern behavior.

Study 114
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When It Comes To Paid Social Media, Facebook Leads The Way

PYMNTS

Retailers continue to rely on paid search and email marketing channels, but mobile marketing and social media are continuing to increase in popularity as a way for businesses to grow their customer acquisition, according to a new study.

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Why The Goldman-Amazon Bet On SMB Lending Is No Sure Thing

PYMNTS

As the Fed noted in a study a few weeks ago, through its annual Small Business Credit Survey (SBCS), smaller firms are increasingly turning to online lenders — and those lenders have (loan) approval rates of 76 percent versus 34 percent at large banks and 47 percent at small banks.

Lending 146
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Back-to-School Retail Meets Digital 3.0 FIT Framework

PYMNTS

Its estimates are based on a hybrid schoolyear, one in which parents have to split their bets between possibly going back to physical classrooms and possibly taking courses online. FIT framework, which is a recommended structure for determining factors that will encourage the digital shift and go-to-market strategies.

Retail 186
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Are Retailers Missing Out On ‘Supershoppers?’

PYMNTS

From November through mid-December, we see online conversion rates increase across devices. The study revealed that the majority of key influencers and decision-makers across industries admitted their company’s mobile experience does not meet user expectations. Supershoppers live up to their name as the holiday season progresses.

Retail 100