Insights on Business

SEPTEMBER 13, 2018

Because of this misplaced confidence, many banks are delaying necessary operating model transformations. Failure to do so or further delay of operating model transformations…well…better call Darwin. Operating model transformation. Operating model transformation. This is a big problem. End-to-end enterprise digitization.

Operations 184

Operations Case Study Customer Experience Analytics 184

Insights on Business

AUGUST 6, 2019

Recently, IDC published a white paper, sponsored by IBM, outlining the ten hard realities that FIs and payments services providers must overcome to benefit from modernization, and how they can turn these perceived threats into opportunities. Cost savings are possible as operations become more efficient.

Payments 70

Payments Risk Management Innovation Analytics 70

PYMNTS

APRIL 19, 2017

Change within the enterprise will always bring friction, but when it comes to change brought about by the adoption of more sophisticated technologies — especially in accounting and cash management — that friction is worth the effort. But the picture of technology adoption is a complex one, as cloud accounting company Sage has shown.

Tools 119

Tools Technology Survey Management 119

Abrigo

JUNE 23, 2020

As most operations have shifted to a digital-first world due to the coronavirus pandemic, institutions have had to adjust and adapt new technologies to stay competitive and thrive during these times. From day one with Abrigo, you will have a dedicated Client Success Manager (CSM) who will serve as your advocate within the company.

Software 195

Software Community Fraud Resources 195

Jeff For Banks

JUNE 21, 2011

I recently spoke at a New York Bankers Association senior management conference regarding the quest for economies of scale to improve earnings through positive operating leverage. Technology Utilization and We Have Always Done It That Way The session was based on a white paper I recently wrote for the Financial Managers'' Society.

New York 66

New York Conference Video Operations 66

FICO

JULY 31, 2019

Fraud management and AML compliance are both about tackling financial crime, but often they are managed by different teams, each with their own processes and technology. When it comes to the technology to support financial crime specialists, we estimate that there is an overlap in their requirements of around 85%.

Fraud 40

Fraud Compliance Study Management 40

FICO

OCTOBER 28, 2018

The recent fascination with artificial intelligence and machine learning has made some of us ( naturally intelligent) humans confused about the role that these technologies play in the broader field of fraud analytics. In this blog post, I explain their usage and particularly how they will operate in the open banking revolution. .

Analytics 52

Analytics Fraud Big Data Data 52

Insights on Business

FEBRUARY 11, 2019

In the beginning of the cloud computing era, “private clouds” promised the scalability, flexibility and manageability of public clouds, combined with the security and control of on-premises data center environments. But some early private clouds, in fact, were neither private nor clouds.

Compliance 87

Compliance Security Big Data Analytics 87

PYMNTS

MAY 10, 2019

Getting there is a long road with many twists and turns, with guidance provided not only by back-end technology but also by updated rules from organizations with a governing role across the payments industry. The rule change is the subject of a recent white paper published by GIACT. New NACHA Rule.

Payments 178

Payments Fraud Security Customer Experience 178

PYMNTS

SEPTEMBER 19, 2017

In 2016, corporate banking made up 38 percent of overall operating income across 20 of the world’s largest banks,” explained Patricia Hines, senior analyst at Celent, in a statement. Whether via the use of best-of-breed solutions or best-of-suite offerings, banks must be open to new technologies, like blockchain. “A

Innovation 108

Innovation Survey blockchain Lending 108

William Mills

NOVEMBER 1, 2016

Our agency is no stranger to technology, its evolution and its expanding impact on all of our lives. We live and breathe it each day through our clients, who have partnered with us (in most cases) for one reason: to help tell their technology story to the right people. But what about technology spending for your CMO?

Technology 40

Technology US Customer Experience Marketing 40

NCR

JULY 12, 2017

The data revolution is one of the biggest technology changes facing banks at the moment, and efforts to effectively harness data should be at the forefront of any financial institution’s strategy. But let’s not underestimate the potential that technology brings forth. The benefits of being data-driven.

Data 80

Data Analytics Big Data Community Bank 80

PYMNTS

MAY 17, 2017

While they may be instrumental in helping companies manage cash when their employees travel for work, commercial cards aren’t the top payment rail of choice for suppliers, so companies often pay invoices another way. Analysts note there is a lack of available data on this issue, though analytics technology is helping to fill that gap.

Cards 108

Cards Analysis Data Compliance 108

FICO

AUGUST 15, 2018

When today’s businesses create a list of must-haves in the race to alter and ultimately transform how they operate, machine learning is one of those checkbox necessities. Tools like Blaze Advisor and Decision Modeler are built for this approach; however, even the best technologies alone aren’t enough.

Analytics 53

Analytics Analysis Data Operations 53

PYMNTS

AUGUST 18, 2017

That’s why cybersecurity firm RSA recently teamed up with 451 Research to produce a white paper outlining how merchants can balance good business with good security and focus on what they really care about: making customers happy. Here are a few of the top things every eTailer should know about fraud in 2017.

Security 131

Security Fraud Analytics Tools 131

FICO

OCTOBER 29, 2018

The recent fascination with artificial intelligence and machine learning has made some of us ( naturally intelligent) humans confused about the role that these technologies play in the broader field of fraud analytics. In this blog post, I explain their usage and particularly how they will operate in the open banking revolution.

Analytics 63

Analytics Fraud Big Data Data 63

Tomorrow's Transactions

MAY 11, 2020

We discussed the impact of the global COVID-19 pandemic on public transport and how our technologies are likely to be used to help. During the COVID-19 Lockdown , how can technology help facilitate safer essential travel? Our MaaS Payments white paper in July 2019 showed that integration is key: Modes. The Before Times.

Mobile 60

Mobile Apple Google Operations 60

NCR

OCTOBER 27, 2017

This will present a new challenge as financial institutions look to streamline these operations. A recent white paper published by ATM Marketplace highlighted the growing importance of off-premise ATMs as a key part of a bank’s strategy. Harnessing the off-premise ATM. Turning ATMs into ambassadors for your brand.

ATM 58

ATM Branding Video Operations 58

NCR

JUNE 29, 2016

Wharton FinTech , the first student led FinTech initiative, has published two white papers on Millennials’ relationship with banks ( June 2015 and May 2016 ). Technology, with an emphasis on Mobile. Millennials trust technology for their financial transactions more than any previous generation. 75% of U.S.

Millennials 45

Millennials social media User Experience Branding 45

CB Insights

SEPTEMBER 21, 2017

Blockchain technology — cryptographically-secured, distributed ledgers — has existed for nearly a decade but is just now emerging as a viable solution in healthcare. Last month, Alibaba partnered with the city of Changzhou, China to launch the country’s first application of blockchain technology in the healthcare sector.

blockchain 69

blockchain California San Francisco Capital 69

FICO

JANUARY 8, 2021

For FICO, customer development means working with customers through all the stages of the lifecycle – from marketing to originations to customer management. Mobile Operators and Coronavirus: Ideas To Help Slow The Spread. Here are our top 5 posts from 2020. #1. Transforming the Customer Experience: Telecommunications.

Analytics 52

Analytics Analysis Lending Management 52

NCR

MAY 15, 2017

In this white paper , I introduce the Omni-Channel Wheel of Fortune, a representation of the six key areas where – based on my past experience with NCR’s retail banking customers – I believe banks should be focusing their efforts in order to make a holistic transition to omni-channel.

Strategy 45

Strategy Operations Management National 45

PYMNTS

MARCH 1, 2017

Currencycloud’s latest white paper, Global Payments: How FinTech Partners Are Helping Banks Transform, lays out the complexities that banks face in trying to keep up with the rapid pace of globalization and how partnerships with FinTechs may be an alternative path to success. What banks have to fear most is smarter banks,” he said.

Payments 100

Payments System Fintech Regulation 100

CFPB Monitor

FEBRUARY 8, 2021

He indicated that Mr. Uejio’s prior experience at the CFPB has allowed him to become well-versed not only in operational issues such as personnel and budget but also as to policy issues. Cordray shared his thoughts on how each of them is likely to approach his new role at the CFPB.

Leadership 78

Leadership Lending Groups Policies 78

FICO

JUNE 22, 2017

At the time, Madoff had been running an elaborate Ponzi scheme through the wealth management arm of his business that reached $65 million by the time of his arrest in 2008, deliberately hiding the money intricately within the financial system. For more information, see our white paper on Advancing AML Compliance with Artificial Intelligence.

Tools 55

Tools Compliance Innovation social media 55

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. Download our latest white paper that discusses what it really takes to develop a successful Fintech startup. FundManger.io

Video 40

Video Lending social media Analytics 40

Fintech Labs Insights

JUNE 29, 2016

Client Lifecycle Management solution provider Fenergo is boosting the capabilities of its Tax Compliance suite. This challenge has guided the improvements made to Fenergo’s technology, providing a rules-based process to identify and conduct due diligence on reportable clients and accounts.

Compliance 15

Compliance Taxes Management Regulation 15

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Diana Chin (HR & Operations). CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

OCTOBER 31, 2018

Late this month, a study from Nexus found that across 200 businesses surveyed, more than half of large and mid-sized companies queried are looking to adopt blockchain in an effort to mitigate operational risks in the wake of Brexit. As reported in July via white paper, the U.K. That would leave room for blockchain.

blockchain 201

blockchain Fraud Data Study 201

FICO

JUNE 29, 2021

Some staff that have been in place for many years may tend to become a little stale and not evolve as quickly as new ideas thoughts, technology, and initiatives. Legacy architecture can be viewed as older generation technology that can be foundational to the transformational and fun stuff that we want to accomplish.

Examples 52

Examples Operations Data Technology 52

PYMNTS

JANUARY 27, 2017

One of blockchain technology’s earliest corporate supporters just recently completed testing for its blockchain-based proxy voting system. During the test, shareholders using the blockchain-based technology were successfully able to vote online during investor meetings or transfer voting rights to a proxy.

blockchain 100

blockchain Meeting Security Capital 100

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. Demo: Customer Insight Dashboard for Regional Manager who can view their forward looking metrics such as customer attrition and look forward several quarters. I need to learn more.

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

SEPTEMBER 4, 2018

They are a diverse group of players, ranging from automotive industry stalwarts to leading technology brands and telecommunications companies. A few of the companies or brands listed below belong to the same parent organization, but are detailed separately if they are operating distinct autonomous development programs.

System 78

System Technology Michigan California 78

FICO

MAY 19, 2021

This tricky and often very large problem can be easily missed as it lurks somewhere between the risk department, operations and the fraud team; in other words, first-party fraud frequently does not have a direct owner. Explore our FICO Application Fraud Manager solution. Why First-Party Fraud Can Be Easily Missed. Matt Cox.

Fraud 52

Fraud Groups Analytics Compliance 52

FICO

MAY 19, 2021

This tricky and often very large problem can be easily missed as it lurks somewhere between the risk department, operations and the fraud team; in other words, first-party fraud frequently does not have a direct owner. Siloed fraud and collections departments further reduce the chance for fraudulent patterns to be discovered. by Matt Cox.

Fraud 52

Fraud Groups Analytics Compliance 52

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 195

Fintech Community Regional Technology 195

Insights on Business

DECEMBER 15, 2015

With insights from 1,060 banking executives and 1,600 retail banking and wealth management customers, the report identifies key business imperatives and tangible actions banks can take to position themselves at the center of the rapidly evolving financial services ecosystem. Banking Redefined Infographic. Banking challenges.

Risk Management 120

Risk Management Analytics Leadership Big Data 120