Remove Management Remove Online Remove Operations Remove Retail
article thumbnail

Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies.

Online 421
article thumbnail

Square Expands To Offer Retail Online Store, Improved POS App

PYMNTS

Square has two new offerings: the revamped Square Online Store and Square For Retail, introduced in an announcement by the company on Wednesday (March 20). It’s crucial that sellers are able to reach their buyers on any channel, whether in person, online, or in apps,” Rusenko said. Hall Studio in St.

Retail 196
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Online Retail Pumps New Fuel Into Warehouse Growth

PYMNTS

Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3). and other retailers to fulfill orders from online shoppers.” It’s not only a race for space when it comes to warehouse and logistical needs by eCommerce operators. based online supermarket operation.

Retail 198
article thumbnail

Retailers, Banks Say Transaction Clarity Key To Moving From Dispute Management To Dispute Prevention

PYMNTS

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. And then, after the transaction is made, there’s the task of understanding the byzantine codes and data that are tied to online statements.

Retail 228
article thumbnail

Square is growing its platform into a one-stop shop for retailers

Bank Innovation

Square, which is best known for its physical and digital payment solutions, is building out its product ecosystem to manage nearly all of the operational needs of retailers.

Retail 253
article thumbnail

Sage, Brightpearl Team Up To Boost Cloud-Based Retail

PYMNTS

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. Digitising back office operations is a critical step towards transitioning to online commerce," Perkins added.

Retail 177
article thumbnail

How An Online Automotive Deal Is Fueling A Retail Trend

PYMNTS

Automotive sales are increasing going digital — and more consumers are buying more used products of all types online. Carro, which operates in Singapore, Thailand and Indonesia, said more than $500 million worth of vehicles were sold last year on its platform, up from $250 million in 2017 and $120 million the year before.”.

Online 112