Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

PYMNTS

DECEMBER 16, 2020

Amid the great digital shift , retailers and financial institutions (FIs) must walk the fine line between challenging transactions and letting the consumer journey proceed frictionless. And then, after the transaction is made, there’s the task of understanding the byzantine codes and data that are tied to online statements.

Retail 228

Retail Management Fraud Omaha 228

PYMNTS

OCTOBER 2, 2020

Unprecedented surges in online shopping volume has meant consumers are shifting their buying and payment habits in a big — and likely permanent — way. For many merchants, particularly smaller ones, the most immediate priority is to ensure that these businesses can accept payments online. Then, the next step is linking the two.

Data 184

Data Management Retail Online 184

PYMNTS

DECEMBER 2, 2020

Payments giant Stripe is taking Stripe Capital , its push into online business finance and lending, to the next level. Stripe Capital first got off the ground in September 2019, offering customers and businesses financing options through its online platform. On Tuesday (Dec.

Capital 302

Capital Lending Online Software 302

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

Retail 187

Retail Data Trends Online 187

Bank Innovation

SEPTEMBER 4, 2019

Square, which is best known for its physical and digital payment solutions, is building out its product ecosystem to manage nearly all of the operational needs of retailers.

Retail 253

Retail Operations Online Management 253

PYMNTS

MAY 8, 2020

Samsung Pay is launching a physical debit card and this summer will introduce a money management tool in partnership with SoFi. Ahn added that over the summer months, Samsung Pay will introduce a tool to help people better manage their financial lives. Growth is being fueled in part because more retailers are participating.

Samsung 230

Samsung Management Cards Regional 230

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

AUGUST 7, 2019

Automotive sales are increasing going digital — and more consumers are buying more used products of all types online. Online Auto Sales. The deal is not the only recent news involving the online retail sales of automobiles. Retail Waste. Part of that comes from retail waste.

Online 112

Online Retail Trends New York 112

PYMNTS

NOVEMBER 16, 2020

Some retailers are just excellent about telling stories about themselves and about the products that they're selling,” Taylor told PYMNTS. If brands want to get online, and you want to have something that looks bespoke, that’s typically going to mean paying a developer or paying an agency quite a bit of money.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

DECEMBER 9, 2020

The app-based tool gives salon customers the ability to book their appointments online and also issues reminders. Aside from booking and payments, the enhanced Square Appointments solution also enables sellers to manage inventory. .

Tools 283

Tools Online Wyoming Software 283

PYMNTS

DECEMBER 28, 2020

Sage , which works in cloud business management, is working with digital operations platform Brightpearl on helping retailers utilize the cloud for their operations, a press release says. Digitising back office operations is a critical step towards transitioning to online commerce," Perkins added.

Retail 177

Retail Operations Customer Experience Online 177

PYMNTS

MAY 21, 2020

But as anyone that has tried to catch up with the suddenly online consumer will attest, what goes out must sometimes come back. As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May.

Retail 224

Retail Customer Experience Branding Online 224

Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Move Retail Stores Online. Most consumers are staying at home, meaning fewer are heading into stores and more are shopping online.

Online 484

Online Mobile Management Retail 484

PYMNTS

MARCH 27, 2020

The online car selling platform’s March town hall meeting was supposed to be a victory lap to celebrate February, which was the most successful month in the company’s five-year history. The other is a straight online purchase , in which the car is delivered from the hub to the buyer for a test drive. ”

Online 131

Online Company Management Exercises 131

PYMNTS

APRIL 19, 2018

By 2022 online retail sales will go beyond $712 billion. According to news from Retail Dive , the study, released this week by Forrester Research, shows that 98 percent of American adults already go online at least once a day. retail market will be driven through digital touchpoints by the end of the year.

Retail 105

Retail Online US Massachusetts 105

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

JUNE 10, 2020

In investments, retail dispute management firm Chargeback closed a funding round to speed up growth and to help retailers reduce credit card disputes. And in tech, the future of retail may include mobile scanning. 42%: Share of consumers who are engaging in even the most routine activities online.

Retail 150

Retail Technology Innovation Data 150

PYMNTS

MAY 4, 2020

Shopify is launching a “rebuilt and reimagined” omnichannel point-of-sale setup pitched to the COVID-19 era, calling it a POS that brings “in-person and online sales together in one place,” according to an announcement on Monday (May 4). Retailers need help right now. By April 24, that had risen to 26 percent.

Online 157

Online Retail Software Management 157

PYMNTS

SEPTEMBER 30, 2020

the world’s largest healthcare company by revenue, has purchased DivvyDose, the Illinois-based online pharmacy startup, for about $300 million, sources told CNBC. CNBC reported giant retailers and health plans are acquiring online pharmacy startups as a way to make it easier for patients to access medicines.

Online 198

Online Report Illinois Seattle 198

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Consider the findings of a PYMNTS consumer survey , where 42 percent of consumers are engaging in even the most routine activities online, and as much as $158 billion in brick-and-mortar sales are moving to digital channels.

Retail 230

Retail Mobile Meeting Online 230

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

Online 334

Online Exercises Retail Capital 334

PYMNTS

DECEMBER 27, 2020

Across our expanded 75-day holiday shopping season , sales were up 3.0%, a testament to the holiday season and strength of retailers and consumers alike.”. The National Retail Federation had forecast an increase for the season, year over year, of between 3.6 22 had online sales reaching $171.6 percent and 5.2

Retail 184

Retail US Data Analytics 184

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

OCTOBER 11, 2019

Salesforce is rounding out its offering for online sellers with the addition of Lightning Order Management, reports in Retail TouchPoints said this week. 10) that Salesforce’s new order management function targets integration of the order process, including fulfillment and customer service.

Management 177

Management Tools Online Meeting 177

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. He noted that millennials have “grown up with the online world on their smartphones.” Some Exceptions to Automation.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

Retail 172

Retail Online Study Meeting 172

PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

Retail 277

Retail Innovation Video Chicago 277

PYMNTS

MARCH 30, 2020

retail picture is bleak in this time of COVID-19. The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The CBI says retail sales volumes will fall sharply to April, with retailers more pessimistic than at any time since April 2009.

Retail 141

Retail Survey Branding Online 141

PYMNTS

SEPTEMBER 9, 2020

It soon will be time for eBay 's payments management system to learn to say "merci," "grazie" and "gracias.". The San Jose, California-based online retail giant said in a news release on Wednesday (Sept. 9) that in the first quarter of 2021, it will begin offering payments management in France, Italy and Spain.

Management 199

Management San Jose Payments California 199

PYMNTS

APRIL 10, 2020

This is the first time that Goodyear has offered an online discount offering via its commercial eCommerce platform at GoodyearTruckTires.com , per an announcement. ” Goodyear’s online shopping platform is an addition to its consumer platform, which “leads the industry in website traffic,” according to the company.

Online 245

Online United States Branding Management 245

PYMNTS

AUGUST 14, 2020

Alternative-asset manager Brookfield Asset Management said it raised a record $23 billion in Q2 and foresees speeding up the pace of investments in the wake of the pandemic’s disruption. Separately, Brookfield is going to spend $5 billion in an effort to get the retail mall industry back on track following COVID-19 per news in May.

Management 131

Management United States Capital Retail 131

PYMNTS

FEBRUARY 1, 2017

These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.

Online 100

Online Retail social media Branding 100

PYMNTS

NOVEMBER 25, 2020

24) that it enjoyed a 61 percent jump in online sales during its fiscal third quarter ended Oct. The retail giant also said that its Athleta chain’s sales rocketed even as revenues plunged at Banana Republic Global. However, management said that was a “slight improvement” from Q2. said Tuesday (Nov. billion at Q3 2019’s end.

Online 170

Online Branding Retail Management 170

PYMNTS

SEPTEMBER 29, 2020

Global branded payments provider Blackhawk has debuted a new service allowing companies to outsource gift card and eGift program management, according to a news release Tuesday (Sept. The Issuance and Program Management Solution was moved along by Blackhawk’s acquisition of SVM, which works in open and closed-loop gift card solutions.

Management 182

Management Cards Mobile Meeting 182

PYMNTS

SEPTEMBER 24, 2019

consumers are expected to be shopping online by 2021. The ruling meant that online retailers could be mandated to collect sales tax — and taxes can be levied by states on firms that do not have physical presence in those states. More than 230 million U.S. In that case, there are a number of reporting and filing requirements.

Taxes 116

Taxes Retail Online South Dakota 116

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269