PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Other notable features that are almost universally offered by top performers include online ordering via website and curbside pickup options.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

FEBRUARY 28, 2019

This means localizing their services and not taking a one-size-fits-all approach when it comes to payment methods and user experiences. Renting a room or home online — or through a mobile app — is familiar to consumers, who are used to browsing and booking listings with a few taps on their touchscreens.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals. go there to shop.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. Security of transactions, after all, stands as one of the top priorities of online shoppers. So can being redirected to commerce sites that seem shoddy or otherwise untrustworthy. Many Moving Parts. Contextual commerce is not easy. “It

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JANUARY 9, 2020

Automotive sales are increasingly going digital – and more consumers are buying more used products of all types online. Jualo has amassed four million monthly active users and facilitated transactions worth $1 billion last year,” the report stated.

Nashville 130

Nashville Tennessee Philadelphia Video 130

PYMNTS

MAY 29, 2020

He pointed to the need for SMBs to remain competitive and provide consumers a best-in-class end-user experience that can often only be achieved with modern technology. Closed shops and depressed customer demand mean cash flow is tight for Main Street, and large-scale investments are, for many, entirely off the table. ”

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. Insult Rate. All this is much more than academic, much more than some wish list for the future.

Fraud 169

Fraud Data Maine System 169

PYMNTS

FEBRUARY 11, 2020

And while the answer is complex — and required a multi-year engineering effort for Kount to create – it can be broken down into two main components: a massive amount of identifier data and a range of diverse artificial intelligence (AI) technology working in parallel to parse that data extremely quickly. is the obvious question, he said.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

JUNE 20, 2016

The Index is based on two key components: whether a merchant adds value through a mobile app or website, and how consistent online and in-store experiences are for consumers. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index. About the Index.

Virginia 102

Virginia Resources Seattle Mobile 102

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. The four main roles in a squad are: Product Owner: Product Owners define the product vision. because it would impact the user interface and user experience, and thus, the production process.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

JUNE 2, 2016

To learn more about the different obstacles retailers have faced, and what lies ahead, PYMNTS interviewed Dax Dasilva, CEO of Lightspeed, a company that helps businesses embrace EMV and other payments innovations with cloud-based systems that integrate in-store and online sales into one omnichannel database.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

JULY 27, 2016

To really optimize checkout online is hard, because we are talking about both user experience and design — somehow having a really simple checkout experience, while giving the consumer as much flexibility as they want,” Scott Fitzgerald , SVP at BlueSnap , recently told Karen Webster during a live digital discussion on this topic.

Online 100

Online Strategy Mobile Data 100

PYMNTS

DECEMBER 11, 2017

Moda Operandi is an up-and-coming player battling two giants that dominate online luxury retail — YOOX NET-A-PORTER and Farfetch — but its magic comes from the company’s pre-retail concept. Those physical locations are not unique to the brand, however; it already operates two — one in New York and one in London.

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

JULY 5, 2017

The complexity of mobile payments shows up when looking at the entities involved in the entire process, and where these entities will be operating. By perceived security, I am talking mainly about user experience as it relates to the digital payment space. Amazon puts the customer at the center of the digital experience.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

MAY 22, 2017

The ransomware attack affected a range of players, including delivery services like FedEx, automakers including Renault and Nissan, transportation operations such as Germany’s Deutsche Bahn and even medical systems such as the U.K.’s To date, more than $80,000 in bitcoin payments have been made so users could access their files again.

Regulation 116

Regulation National Online System 116

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. Online bank accounts tend to be fee-friendly and there’s a simple reason why.

ATM 52

ATM Cards Mobile Online 52

Fintech Labs Insights

MARCH 13, 2017

” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.” Over 20 million online ID validations every year. Offering an omnichannel identity verification platform is critical for the users and the entities.

User Experience 18

User Experience Fraud Maine Mobile 18

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. One of the things that we’ve focused on as an organization is a seamless user experience.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. Finovate: WePay’s payment APIs are built for online marketplaces, ecommerce sites, and crowdfunding platforms. 2) A merchant account platform, Connect.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JUNE 27, 2016

Apple Pay is also now last in line on the web behind PayPal, Visa Checkout, MasterPass, Amazon, Walmart Pay on Walmart.com and soon Chase Pay, who all do one thing that Apple does not: They work across operating systems and browsers. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

William Mills

MAY 9, 2018

Presenter Profile: How they describe themselves: AI Foundry uses AI and user-guided machine learning to transform enterprise operations by integrating information, people and processes. They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on. Good job AI Foundry!

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

JANUARY 20, 2020

In the near term, Fabara told Webster, he believes the global market will see a much wider adoption of 3D Secure standards and the updated EMV standards online, which will provide a greater measure of protection for digital commerce without compromising the user experience.

Security 168

Security Fraud Risk Management Payments 168

CB Insights

AUGUST 21, 2018

The smartphone — and its screen element in particular — has become the entry point to the online world. As content becomes richer and bandwidth speeds increase, consumers will look to move beyond smartphone screens for more enhanced experiences. leveraging voice for an immersive user experience.

Mobile 65

Mobile Google Apple Technology 65

PYMNTS

AUGUST 9, 2019

Bridge Millennials also express a great degree of trust in these companies, but they are also the most likely to trust Amazon, their banks and PayPal to operate hypothetical everyday apps. percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3

Data 155

Data Millennials Google Apple 155

FICO

JUNE 8, 2023

Steve: A dealership’s fixed operations, or their parts and service, are sure to be impacted. Real-time connectivity of vehicles will allow us to recognize travel patterns and enable suggestions on servicing times to deliver a more convenient user experience. Are there other business areas that will involve or require financing?

Data 52

Data Industry Examples Retail 52

Fintech Labs Insights

MAY 25, 2017

Pulkiewicz: We provide the standard banking services seamlessly integrated with fintech services and business apps of the users’ choice. Based on your business type, industry and stage in the SME life cycle, we build a personalized user experience with features that are most relevant for your business.

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

CB Insights

MARCH 21, 2018

Despite the rise of online brokers, many consumers still call insurance brokers by phone to purchase new policies. Compounding this is the inherent complexity of insurance, which involves consumers, brokers, insurers and reinsurers, as well as insurance’s main product — risk. Join us for a deep dive into blockchain in 2018.

blockchain 78

blockchain Fraud Policies Industry 78

CB Insights

OCTOBER 10, 2017

More than 30% of Credit Karma’s 5 million monthly site visitors don’t come to Credit Karma for the main product, which is short-term loans — they come for the free tools. At the time of acquisition, it had 700,000 users and had processed about $12 billion in transactions since its launch in 2013. in impressions.

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. It operates two labs, one in Washington DC and the other in New York City, which focus on ventures that can have a significant business impact in the short term (from six months to three years). Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

DECEMBER 11, 2017

Based on his estimates, consumers spend 174 billion hours actively watching television — in other words, it’s the main thing they’re doing — and 311 billion hours when they also include time spent passively engaged with this medium — in other words, when people have the boob tube on while they are mainly doing other things, like feeding the kids.

Millennials 109

Millennials Video Maine Operations 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Markafoni was an online shopping destination for Turkish consumers, specialising in clothing and fashion accessories.

Company 78

Company US San Francisco Capital 78

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

Most everyone operating today as part of these ecosystems understands this, too, and feels the pressure points and the tensions building. The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

NOVEMBER 16, 2017

Both Lefkofsky (with Groupon) and Kleiner Perkins (with Cerent) were able to win so big in part because they had hands-on operational roles in their investments. Later, the retail giant sold its entire e-commerce operations in China to JD.com. By doing so, they were able to expose themselves to much of the upside of their own work.

Lending 78

Lending Capital Company Google 78