PYMNTS

JULY 13, 2018

It has made the millennial generation of women — either entering or settling into their prime spending years — something of a unique class of citizens when it comes to financial services. Millennial women are evolving into very [a] different relationship with money,” said Reilly. I think we are at a tipping point.

Millennials 111

Millennials Tools Connecticut Study 111

PYMNTS

NOVEMBER 26, 2018

percent of consumers, this customer base may represent a marketing opportunity for C-stores. Nearly three-quarters – or 73 percent – of surveyed consumers who use apps to purchase gas say they are likely to shop at the station’s convenience store. While apps are used for gas station payments by only 4.5

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

JULY 31, 2017

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% with revenues up to $500 million. The data is clear: While most small businesses use some type of large, global bank, a significant portion of them are not happy with the services being provided.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk. Take Target, for instance. Gen Z Trends.

Retail 148

Retail Trends Millennials Survey 148

Perficient

APRIL 14, 2022

population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. New product opportunities are being driven by innovation and market conditions. Leveraging Data Responsibly . As digital natives begin to make up the majority of the U.S.

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

MARCH 13, 2020

Recent data shows that while millennial and Generation Z consumer groups certainly consider themselves to be digital shoppers — nearly 86 percent of millennials consider that to be the case, according to one recent report — large percentages of them still head to physical stores on a regular basis to shop.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JUNE 25, 2019

P2P and Millennials. Surveys and other types of reports are taking note of this apparent trend. For instance, according to one report from LendEDU , a student loan refinancing company, about 33 percent of millennials had paid for drugs via Venmo — and that was in late 2017.

Payments 115

Payments Marketing Millennials Trends 115

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. But a standstill in the credit markets created a vacuum for a bit, at least along traditional lending conduits. Necessity is the mother of invention.

Lending 148

Lending Innovation Fintech Cards 148

Accenture

APRIL 26, 2017

But as our latest UK banking consumer survey— Beyond Banking —confirms, there’s still plenty of life in the bank branch. A breakdown of the 2016 findings by age (see Figure 2) reveals what many might regard as a surprising outcome—with millennials being by far the heaviest users of branches, tapering down to OAPs as the lightest.

Millennials 233

Millennials social media Innovation Study 233

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. This stems from emerging markets like China, Russia and the United Arab Emirates starting to move into the luxury purchasing arena, with 70 percent of consumers increasing their spending.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

DECEMBER 9, 2019

That’s particularly shocking because surveys now place around 73 percent of B2B decision-makers between the ages of 23 and 38 – and nearly 30 percent of people in this age range have never seen the inside of a bank. Statistical swarms of millennials and Gen Zers report never having used a paper check. Banking on Instant.

Millennials 130

Millennials New York City National New York 130

PYMNTS

NOVEMBER 6, 2020

Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Millennials Drive More to Faster Payments . Weak iPhone Sales Cost Apple Nearly Half a Trillion Dollars in Market Cap .

Online 148

Online Payments Millennials Apple 148

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. Banking and financial services SMBs lead the way in small business chatbot adoption, but even this market only sees a 35 percent deployment rate. While nearly two-thirds of U.S. ”

Study 129

Study Survey Leadership Millennials 129

PYMNTS

SEPTEMBER 18, 2018

Generation Y (more commonly known as millennials) and Generation Z (those born between the mid-’90s and mid-2000s) have already made major inroads in the labor market. The Pew Research Center found millennials are already the largest generation group in the U.S. “The T&E market is at a turning point.”

Millennials 138

Millennials Management Technology Innovation 138

PYMNTS

DECEMBER 27, 2018

The strength of open banking is apparent in the fact that it has gained traction even in markets like the U.S., “Over the past 13 years, 3,000 new FinTechs have sprouted up in major financial services markets. As a result of competition and demand in the market, instant, invisible and free payments will soon be a given.

Customer Experience 191

Customer Experience Survey Trends Data 191

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

FEBRUARY 25, 2020

For the purposes of the February 2020 Building A Better App report, PYMNTS asked survey respondents to build the perfect card — spend controls, instant credit, a multiplicity of card controls — just name it. The highest interest is among “bridge millennials” whose card spend averages $40,000 annually. Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

Abrigo

OCTOBER 21, 2019

Does your financial institution support a culture of innovation and an environment that welcomes new technology? To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

FEBRUARY 20, 2020

For the Building A Better App: Banks And The Innovation Imperative Report , a collaboration with Ondot , PYMNTS surveyed more than 3,000 U.S. The market potential is even greater when considering the attitudes of younger generations toward new banking services, whether offered by the tech giants or FIs with superior card apps.

Cards 146

Cards Data Management Mobile 146

PYMNTS

JANUARY 29, 2020

Their consolidation helped solidify Together Credit Union’s position in the financial market, but its competitors have not backed off. On top of all this new technology is a core banking system that Together is preparing to deploy in the coming months that will fuel even more advanced innovations.

St. Louis 130

St. Louis Missouri Survey Kansas 130

PYMNTS

JUNE 9, 2020

In the battle against digital challenger banks, credit unions (CUs) may be facing a bit of a perception/reality gap — and losing market share as a result. Right now, at least as found recently in the PYMNTS/PSCU collaboration , “Credit Union Innovation Playbook: Challenger Banks Edition,” CUs face some competitive pressures. .

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

JANUARY 20, 2020

Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive restaurant industry. Rising demand is fueling growth in the global kiosk market, for example, and could reach $30.8 billion by 2024.

Mobile 160

Mobile Dallas Millennials Technology 160

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I just reviewed my Inbox to see what the recent evidence is…the results are below and include six surveys I have received so far today.

Survey 28

Survey Millennials Fraud Mobile 28

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com survey of 2,683 consumers conducted between Nov. 23-25, 2020. Critics also claim that it’s hurt consumers.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

FEBRUARY 6, 2020

To match the scale of the Nike effort, marketing and tech updates are important. Nike’s competitors haven’t yet introduced entire new lines, but they have focused on sustainability in marketing and product development. percent of the market in 2018, up from 14.3 Most importantly, products marketed as sustainable grew 5.6

Millennials 152

Millennials Miami Retail Examples 152

PYMNTS

MAY 11, 2020

That fact is increasingly underlined in a variety of data streams: recent PYMNTS consumer surveys, the earnings reports of the card networks, early information on how stimulus funds are being spent – they all tell the same story of consumers tightening their belts and shifting away from discretionary spending and toward necessities.

Millennials 228

Millennials Retail Groups Survey 228

PYMNTS

OCTOBER 9, 2018

Omnichannel features are becoming more crucial as tech-savvy millennials gain more spending power and influence, according to the PYMNTS Enterprise Retail Grocery Report. According to Gallup’s “Consumption Habits” survey last year, only 9 percent of adults in the U.S. purchased groceries online at least once a month.

Seattle 139

Seattle New York Milwaukee Online 139

PYMNTS

NOVEMBER 21, 2017

They’re a result of the Competition and Markets Authority (CMA) inquiry, which found a serious lack of innovation in the nation’s banking sector — especially when it comes to small- and medium-sized business (SMB) services. A separate survey conducted by U.K. As the U.K.

Fintech 115

Fintech Millennials Meeting Innovation 115

PYMNTS

NOVEMBER 16, 2017

Mary’s chief operating officer, Ken Senus, about how the credit union has evolved since it was founded and why, perhaps counterintuitively, its age is an appealing factor for millennial members. From Mill Workers to Millennials. Conservative Approach, Rooted in the Great Depression. Staying in Business, More Than a Century Later.

Millennials 101

Millennials US New Hampshire Resources 101

Independent Banker

FEBRUARY 24, 2016

Three ways millennials could accelerate FinTech trends in 2016. When it comes to finance, millennials are a generation known to be conservative in spending and distrustful of financial institutions. Thus, it’s not shocking that millennials are a driving factor in the growing financial technology, or FinTech, movement.

Millennials 70

Millennials San Francisco Bitcoin cryptocurrency 70

PYMNTS

JULY 18, 2016

However, when it comes to embracing innovation, some companies are hesitant to put adoption of technology at the top of their to-do lists. 92% of mid-market firms (and 80% of small ones) say growth is their top priority , according to the latest report from American Express.

Survey 100

Survey Technology Management Millennials 100

PYMNTS

DECEMBER 30, 2020

consumers surveyed (37 percent) are interested in direct-to-consumer sales. College-educated shoppers also outpace those with only high-school degrees or less, while bridge millennials, millennials and Generation Zers expressed greater interest than Gen-X and Baby Boomers did. More Than a Third of Consumers Want D2C .

Branding 257

Branding Millennials Retail social media 257

PYMNTS

NOVEMBER 5, 2019

While the company made much progress on pricing automation , Wainwright noted that it also exercises human oversight to ensure that it capitalizes on market opportunities. Wainwright said the company’s value proposition represents “strongly with the millennial and Gen Z consumers” who are powering the growth of luxury sales globally.

Millennials 101

Millennials Retail Exercises Branding 101

PYMNTS

OCTOBER 18, 2019

While self-driving vehicles might be synonymous with tech early adopters, much of the innovation could potentially target a very different user than the Silicon Valley stereotype. According to a AAA survey , 71 percent of consumers are afraid to ride in fully self-driving vehicles. That is, if consumer concerns can be allayed.

Study 101

Study Phoenix Millennials Austin 101

PYMNTS

NOVEMBER 15, 2016

Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. This doesn’t mean that North American customers aren’t pining for mobile ordering options — especially the millennial market. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

OCTOBER 20, 2020

Until recently there was “a consumer” who industry felt it understood, and whose tastes it knew well enough to gauge the market of new products and services. The new report How We Will Pay 2020: Home As The Consumer’s Commerce Command Center report, a PYMNTS and Visa collaboration, surveyed nearly 10,000 U.S.

Maine 221

Maine Retail Branding Study 221