PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. In remarks made at the annual Sibos global financial services conference on Monday (Oct.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

Perficient

JANUARY 16, 2023

Whether with the assistance of an experienced digital experience consultant such as Perficient or by themselves, one looking to implement embedded finance must finalize a strategy that analyzes the digital needs of their company and its clients.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. “Business credit card issuers are doing a great job with relationship-building, getting the formula right on dedicated account management, customized reporting and digital tools. . A recent report from J.D.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 10, 2020

“This measured improvement in merchants’ ability to convert subscribers underpins their willingness to offer features that improve overall user experience,” our report noted. Our July study found that while approximately 167.1 It’s a COVID-era success story, but subscription dynamics are fickle. million – 16.4

Report 197

Report social media User Experience Training 197

PYMNTS

MARCH 20, 2020

As the coronavirus got up close and personal during the week of March 2, PYMNTS put a study into the field on March 6 to a census-based panel of approximately 2,128 consumers in the United States. It takes effort to balance seamless-but-fraud-free user experiences. Most reports put the country in its first steps of recovery. .

Technology 181

Technology Apple New York City social media 181

PYMNTS

JULY 24, 2019

As Karen Webster observed in a PYMNTS interview with Zac Cohen, general manager of Trulioo , the lines blur, with roles as competitor and collaborator melting away and — perhaps for banks, and for Big Tech, giving rise for inspiration to do better? Big Tech is good at promoting, designing and improving the user experience, he said.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JUNE 10, 2020

FIs that already provided mobile options were well-positioned to manage consumers’ and businesses’ finances during the pandemic, but others have had to look beyond their existing relationships to offer digital services. These users had to restart the process from the beginning if they switched channels.

Mobile 130

Mobile Security Examples Study 130

NCR

JULY 6, 2017

A new study has revealed the extent to which consumers around the world are embracing emerging financial services providers, with one in three digitally-active citizens now using fintech solutions on a regular basis.

Fintech 56

Fintech Study User Experience Survey 56

PYMNTS

MAY 11, 2017

PYMNTS recently caught up with Dominic Venturo, executive vice president and chief innovation officer of U.S. Bank , who discussed the bank’s experience with hackathons and what types of innovations these events have produced so far. I think it’s hard to learn just by studying,” Venturo said. Hacking the Future of APIs.

Innovation 143

Innovation Mobile ATM Tools 143

PYMNTS

DECEMBER 30, 2016

which provides enterprise-grade subscription management platforms to thousands of businesses worldwide, found that the total payment volume (TPV) of same-store sales for subscription businesses increased year over year by 17 percent on Black Friday and 16 percent on Cyber Monday. Recurly Inc.,

Community 129

Community User Experience US Company 129

PYMNTS

JULY 1, 2016

It was this broad potential for IoT innovation that inspired the PYMNTS 2016 Alexa Challenge. Fueled by a longtime interest in the technology of acoustics, Graylin studied under Dr. Amar Bose, the sound engineer best known for founding the speaker company of the same name. The (unobstructed) sound of innovation.

Report 102

Report Technology Innovation Mobile 102

Fintech Labs Insights

OCTOBER 6, 2015

MX launched its core Digital Money Management (DMM) solution, MoneyDesktop, in October 2010 and, in just five years, has become one of the fastest growing fintech companies and the DMM provider of choice to more than 550 banks and credit unions. Studies have shown that up to 70% of the cost of software is incurred during maintenance.

Software 12

Software User Experience Study Innovation 12

Cisco

JULY 29, 2021

In our ever-changing world, where the application represents the business itself and the level of digitization it provides is directly related to the perception of the brand; enterprises must ensure they stand differentiated by providing exceptional user experience – both for their customers as well as their employees alike.

Customer Experience 172

Customer Experience User Experience Analytics Resources 172

South State Correspondent

APRIL 24, 2023

It AUTONOMOUSLY decided that it was not going to reach the $2mm goal and then came up with the following action set that it executed: Alone, it figured out that it needed a clearer call to action, personalization of the email to improve performance, highlight case studies/testimonials and create a limited-time offer to drive a sense of urgency.

social media 195

social media Data Marketing Technology 195

PYMNTS

AUGUST 6, 2020

Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether. One study revealed that adding even one payment gateway could boost merchants’ transaction success rates and enhance customers’ experiences. Around The P ayments Orchestration Ecosystem .

Report 159

Report UX Regional Retail 159

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

CB Insights

JANUARY 8, 2019

In this report, we analyze Apple’s ongoing impact on clinical research and studies, its strategy in building a personal health record, and where the company’s going next in healthcare. The phone, watch, and medical device innovation. Make large scale studies more feasible. Simplify the process of joining a study.

Apple 78

Apple Data Industry Study 78

FICO

JUNE 27, 2022

Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3 Bill Waid is the General Manager of the FICO Decision Management. Bill Waid.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

FICO

MAY 13, 2020

And in the case of Digital Transformation, the best way to achieve this is with a decision management platform. What is needed is a common framework – a platform – that fosters collaboration, unifies the processes, and provides a solid technological foundation for innovation and growth. The Power of a Platform.

Analytics 52

Analytics Survey Management Strategy 52

FICO

MAY 13, 2020

And in the case of digital transformation, the best way to achieve this is with a decision management platform. What is needed is a common framework – a platform – that fosters collaboration, unifies the processes, and provides a solid technological foundation for innovation and growth. No Transformation Without Collaboration.

Analytics 52

Analytics Strategy Survey Management 52

FICO

MARCH 6, 2020

I also manage the partner channels and programs for our financial crime compliance solutions. In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

OCTOBER 31, 2016

Most people can’t imagine how you’d write four paragraphs on banking innovations, let alone 40,000. So if you are in the business of managing money, be it storing it, spending it, maximizing it, or protecting it, you have a vital role. But running low on ideas is the least of my concerns. And that’s expensive.

User Experience 12

User Experience America Study Management 12

PYMNTS

MAY 7, 2018

Friendster shut down five years later in 2009 , owing its lack of success to technology challenges that made the user experience slow and cumbersome in the face of a more powerful and focused Facebook challenger that launched two years after they did. Ad revenue is what keeps the Facebook revenue engine humming.

Online 116

Online Meeting Data Course 116

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Stash teaches its users how to invest.

Tools 78

Tools Millennials US Maine 78

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. It — and the innovators that emerged since — have changed how consumers shop and use physical stores in profound ways.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

OCTOBER 31, 2017

But overpriced, over-hyped hardware products weren’t the only “innovations” we said goodbye to: we also recently witnessed the deaths of startups working in mobile AR, e-commerce, digital media, and more. Read on for post-mortems on 10 of the latest startups to bite the dust. Three notable excerpts: First Attempts : Blin.gy

Company 78

Company US San Francisco Capital 78

CB Insights

APRIL 3, 2018

Rival Nike is also focusing heavily on manufacturing innovation and speed. Nike has also applied for patents to automate shoe parts assembly and identification, underscoring its commitment to manufacturing innovation. Warehouse automation: Sorting, storing, & managing inventory.

Retail 78

Retail Online Branding Strategy 78

CB Insights

NOVEMBER 16, 2017

He positioned himself on both sides of the Groupon deal through various privately-owned investment vehicles and management roles. And as the number of internet hosts increased, according to a study by the Internet Systems Consortium, the need for efficient optical network technology did, too. The way he did this was controversial.

Lending 78

Lending Capital Company Google 78

CB Insights

DECEMBER 14, 2017

Most of the D2C companies that we studied focus on selling only a handful of different products, and many started out with just one. And most of the top D2C companies that we studied for this piece did just that when they got started. Today, the world’s dominant retailers are all online. The long-tail playbook has won.

Video 78

Video Branding Company Strategy 78