PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Highlights include grocery, retail and contactless, he said. In addition, retailers are searching for more flexible fulfillment options spanning online pickup in store, pickup curbside, and a number of variants of that continuum of reaching end customers.

Retail 230

Retail Mobile Meeting Online 230

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

Community 269

Community Retail Strategy National 269

PYMNTS

SEPTEMBER 10, 2019

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

Retail 247

Retail Comparison Online Data 247

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Larger Trends.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

APRIL 9, 2020

said it plans to put many of its retail staffers on leave. Chief Executive Officer Mary Dillon said in the announcement, “As we navigate this very fluid situation, our teams are evaluating all new information, including recently passed legislation, to ensure we can make the best decisions for our associates, our guests and our business.”.

Retail 225

Retail Company Operations Industry 225

PYMNTS

OCTOBER 15, 2020

In a roundup of today’s top retail stories: The automotive market continues its comeback with a digital spin, conversational commerce is the next big pandemic-fueled trend, and Tiffany said that its preliminary sales results for August and September 2020 are positive. Conversational Commerce Finds Its Voice in Digital Retail.

Retail 206

Retail Marketing Trends Apple 206

PYMNTS

OCTOBER 15, 2020

Consumers want information in the digital-first economy – actually, they wanted it yesterday. And if they don’t get that information, they’ll be off to the nearest competitor. Although it’s hardly a new concept, conversational commerce is seeing a pandemic-driven surge as a result of this informational urgency. Herrick agrees.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

DECEMBER 16, 2020

Benetton Group , an Italian fashion company, is teaming once more with retail market intelligence firm EDITED as an "essential platform" for its future three-year roadmap, according to a Wednesday (Dec. 16) announcement. “As

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

NOVEMBER 9, 2020

Now there are signals that a physical retail rebound is forming up. presidential election in the rearview mirror and 2021 right around the corner, a new shift is underway: the slow but certain move back to shopping inside retail stores — an experience that people still crave for the experiential joy it brings. With the U.S.

Retail 261

Retail Millennials Online Tools 261

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

FEBRUARY 19, 2020

Legacy brands like Clorox and General Mills are facing increased competition due to store placement by retailers using their own data gathering practices to see what customers prefer to shop for and how they behave in stores, according to a report by The Wall Street Journal.

Branding 181

Branding Retail Video Data 181

PYMNTS

AUGUST 6, 2020

Real estate trends for retailers are back in the news this week, as the pandemic-driven brick-and-mortar market starts to produce new business models and a fair amount of stability. The new business model involves leasing options for the retail sector. retail portfolio valued at $5.9 Example: One of the U.K.’s which owns 32.5

Retail 154

Retail Analytics New York Examples 154

PYMNTS

MARCH 20, 2020

With the current health emergency retailers face unprecedented issues. Closing stores, limiting hours, changing order patterns, remote work — all of these issues have joined basic survival as retailers contend with sudden and unpredictable challenges during the coronavirus pandemic. 1: Employees. Su said the basics are most important.

Retail 176

Retail New York City Analysis Resources 176

PYMNTS

SEPTEMBER 3, 2020

And in many places, for the first time, our retailers are open to it. They want to build a mobile wallet, but not like the ones of the past that acted as repositories for credit and debit card information. They're seeing this as an opportunity to change and shift.”. But although they want mobile, they aren’t looking for the 1.0

Mobile 289

Mobile Retail Apple Payments 289

PYMNTS

JULY 24, 2020

As retailers seek to prevent staffers and shoppers from arguing, the requirements of major merchants that shoppers wear masks in U.S. Walmart , along with Walgreens, Home Depot and others, indicates that the retailer will still allow non-mask-wearing customers to transact, CNN reported. brick-and-mortar stores are only so effective.

Retail 184

Retail Policies National System 184

PYMNTS

OCTOBER 9, 2020

trillion opportunity for eCommerce retailers. Fraudsters are just as excited by this opportunity as merchants, unfortunately, making it essential for these retailers to craft robust protections to keep the data and the payment information of their consumers safe. Around The Next-Gen Debit World.

Fraud 188

Fraud Retail Report Online 188

PYMNTS

JULY 1, 2020

John Lewis Chairman Sharon White said the retailer will likely eliminate the yearly bonus that all employees usually receive and will close an office in London, The Guardian reported. Harrods has informed its workers that one in seven of its workforce would feel the impacts of job cuts due to the “ongoing impacts of this pandemic.”

Retail 183

Retail Groups Report 183

PYMNTS

MARCH 27, 2020

The virus once again tested the boundaries of the EU’s GDPR rule, which has governed the transmission of online information in the region since 2018. Considering t he global nature of COVID-19, regulators outside of the U.S. To find out more about how U.S.

Data 199

Data Retail US California 199

PYMNTS

JULY 31, 2020

That has led to the growing need for designers and retailers to personalize shopping experiences, and that’s the sweet spot for AI. For retailers the concept of taxonomy — naming and classifying items — has been transformed by AI. For retailers the concept of taxonomy — naming and classifying items — has been transformed by AI.

Retail 165

Retail social media Analytics Trends 165

PYMNTS

MARCH 2, 2020

To help consumers conveniently access their favorite products, retailers are offering a wide array of merchandise through automated retail technology. According to The Future of Unattended Retail Report from PYMNTS, “Unattended retail touchpoints populate a broad and diverse set of locations, and have taken various shapes and forms.”

Retail 157

Retail Seattle Apple Cards 157

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

SEPTEMBER 18, 2019

The future of retail is playing out in multiple places, including the open road, while voice will help capture the connected commerce frontier. And, in digital banking, financial institutions (FIs) are working to keep fraudsters from accessing customer information and funds on their mobile and digital channels.

Retail 190

Retail Digital Banking Course Fraud 190

PYMNTS

MAY 7, 2020

To help show businesses which product areas are increasing in popularity, Google is rolling out a rising retail categories tool. Product Manager Pallavi Naresh wrote in the post that businesses had many creative ways to use the information when it previewed the information with a collection of companies.

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Google Tools Retail Data 131

PYMNTS

FEBRUARY 10, 2020

Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer. Not so fast.

Retail 203

Retail Boston Data Trends 203

PYMNTS

DECEMBER 30, 2019

A new law in California requires companies to explain exactly what customer information, if any, is being sold to third parties, according to a report by Reuters. Retailers are rushing to achieve compliance, adding links to websites with “Do Not Sell My Info” buttons and creating signage in stores to the same effect.

CA 132

CA Retail Data California 132

PYMNTS

JANUARY 15, 2021

The use of QR codes is growing more popular in the United States, enabling consumers to instantly access information and easily pay on their smartphones without going through a URL entry. Some countries are catalyzing this growth through national mandates rather than leaving retailers to their own devices. Retail Environment.

Retail 207

Retail Security Payments United States 207

PYMNTS

JULY 22, 2020

The retail industry is facing its first sales event of the pandemic with the coming of back-to-school sales. The projections were led by the National Retail Federation (NRF) this week, as it foresees record sales for back to school. At the very least, retailers need to depend on eCommerce sales in the states where the virus is raging.

Retail 186

Retail Meeting Arizona Florida 186

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

JUNE 12, 2019

And, in retail, firms from automakers to merchants are tapping into connected commerce technology. In B2B news, Visa is launching an end-to-end payments network called Visa B2B Connect , which is built on elements of distributed ledger technology and the open-source Hyperledger Fabric framework. All this, Today In Data.

Security 148

Security Millennials Data Retail 148

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

Retail 172

Retail Online Study Meeting 172

PYMNTS

MAY 29, 2017

has named Michael Furlow its new chief information officer and senior vice president of information technology. Food Business News reports that prior to joining Denny’s, Furlow was chief information officer for Red Robin Gourmet Burgers from October 2015 to April 2017. Denny’s Corp.

Technology 116

Technology Branding Groups System 116

PYMNTS

APRIL 27, 2020

But after that initial download, retailers and purchase aggregators pretty much let users run the course of their screens, never thinking that advanced applications would someday become important. Some companies have been trying to bring retailers into the new world of “necessary” location-based app technology for mobile retailing.

Retail 160

Retail Mobile Examples Technology 160

PYMNTS

JULY 21, 2020

To bolster its financial status and let it better compete in a difficult retail climate, Tailored Brands plans to make changes that will lead to a reduction of roughly 20 percent of its corporate positions by the conclusion of fiscal Q2. and Canadian retail locations. The company, whose brands include Jos.

Branding 130

Branding Retail Compliance US 130

PYMNTS

MARCH 26, 2020

For retailers, especially those deemed non-essential and struggling with revenue, branding may be on the back burner right now. Who you were before the crisis should inform who you are during the crisis. If a retailer has been focused on an excellent customer experience, that should drive messaging to all three groups.

Branding 145

Branding Retail social media Customer Experience 145

PYMNTS

FEBRUARY 21, 2020

The company’s last earnings statement had the usual information. Instead, Canada Goose went for experiential retail, a strategy that has become more important as consumers want to do things when they buy things. Experiential Retail Expands. And retailers are hearing the same mandate. In other words, it’s vulnerable.

Retail 141

Retail Miami Millennials social media 141