PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

Bank Innovation

MARCH 15, 2018

EXCLUSIVE – Welcome BMO Bolt, Bank of Montreal’s virtual assistant on social media platform Facebook Messenger. This chatbot provides only unauthenticated information,Read More. The bot, announced today, was created in partnership with conversational banking technology company Finn.AI.

social media 306

social media Meeting Technology Company 306

PYMNTS

JANUARY 19, 2021

There’s a reason that bank apps and websites ask, “was this information helpful?”. Findings from PYMNTS Retail Banking Services’ Paradigm Shift speak volumes about the shifts happening in customer preference, and how FIs can capitalize on new information formats. Often as not the answer is “no.” Irrelevant, Ill-Suited Info.

Study 196

Study social media Millennials Retail 196

PYMNTS

APRIL 9, 2020

Clienteling — the practice of assigning retail sales associates to high value customers — is having a moment. According to Boston Retail Partners , 63 percent of retail personnel can’t identify customers prior to checkout. For retailers, LiveConnect delivers an effective and meaningful way to engage with their customers.

Retail 130

Retail Video social media Boston 130

William Mills

FEBRUARY 25, 2016

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

social media 40

social media Training Tools Video 40

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings.

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

FEBRUARY 21, 2020

The company’s last earnings statement had the usual information. Instead, Canada Goose went for experiential retail, a strategy that has become more important as consumers want to do things when they buy things. Experiential Retail Expands. And retailers are hearing the same mandate. In other words, it’s vulnerable.

Retail 141

Retail Miami Millennials social media 141

PYMNTS

JUNE 14, 2019

And the idea is to take advantage of the ongoing rise of mobile commerce and social media to create, in essence, digital communities centered around pets — and not just ones that spark to life when little Fido goes missing, or plots an escape from a dog park or a particular section of the beach in the summer. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

PYMNTS

JANUARY 24, 2018

Refrigerators are very good at keeping food fresh and cold, but they do not provide much information about the products stored inside. Armed with information, the app is able to deliver notifications at 9:00 P.M. Armed with information, the app is able to deliver notifications at 9:00 P.M. Enter Chefling Inc. ,

Branding 121

Branding social media Samsung Software 121

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Digital channels are now commonly being used by consumers as another alternative to in-person interactions for accessing useful information.

Video 224

Video social media Millennials Data 224

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G AR future (and beyond). The Rise Of AR.

Retail 169

Retail social media Video Mobile 169

PYMNTS

OCTOBER 5, 2020

The pandemic seems to have had a strong positive impact on participation in the entire sport of running,” Fleet Feet’s Director of Retail Experience Matt Werder told PYMNTS. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 131

Technology Retail North Carolina National 131

Payments Source

DECEMBER 24, 2018

Names, email, encrypted passwords and information related to Facebook and other networks are all at risk, according to Marty Puranik, CEO of Atlantic.Net.

social media 96

social media Data Retail 96

PYMNTS

DECEMBER 16, 2019

Facebook is using purchase data from retailers to gather information about what people buy in physical stores, Business Insider reported on Monday (Dec. Retail companies are sending Facebook its customers’ names, contact information and details about purchased items, so the social media giant can target ads accordingly.

social media 158

social media Delaware Missouri Retail 158

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

Bussman Advisory

NOVEMBER 19, 2022

Revolut races past 25m retail customers. More information on www.bussmannadvisory.com. The post Bankrupt FTX’s new CEO outlines complete failure of corporate controls | BlackRock’s FinTech foray | Revolut races past 25m retail customers appeared first on Bussmann Advisory AG.

social media 52

social media Fintech Retail blockchain 52

PYMNTS

MARCH 30, 2020

Retailers are dutifully speaking with their payment service providers (PSPs) and industry partners to adhere to these shifts, but they must also keep their customers’ experiences in mind. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview. Retailers And Data’s Role .

United States 131

United States Retail Customer Experience Data 131

PYMNTS

JULY 28, 2020

The EU General Court has put the kibosh on attempts by EU Commission regulators to force Facebook to turn over massive amounts of data, a trove the social media giant contends includes “highly sensitive” information about employee medical records and the personal finances of family members,” Bloomberg reported Tuesday (July 28).

social media 130

social media Regulation Data Marketing 130

PYMNTS

JUNE 15, 2017

Easier said than done in an age where merchants and firms of all stripes and sizes are inundated with information that flows lightning quick, offering clues and confirmation of good actors and bad. The true value of this information is then diluted. In other words, a cookie cutter approach won’t suffice.

Fraud 115

Fraud Data Tools Management 115

Perficient

SEPTEMBER 29, 2020

They feel the threat of Amazon and other retail giants moving into their space, and they want to fight back. The problem is: While there’s a lot healthcare can learn from retail, it’s also true that much about retail doesn’t work in healthcare. She’s informed, but she isn’t barraged with pushy notifications. And so on….

social media 294

social media System Retail Online 294

PYMNTS

MARCH 30, 2016

While it’s just become a fad in the last few years for retailers to actually start selling their wares on social media, just having a Facebook page has been a necessity of online merchants for many years more. In fact, it might be more important in retail than anywhere else.

Retail 100

Retail social media Branding Study 100

PYMNTS

JUNE 25, 2019

Through a long-term vision to take on the desire of users to window shop and amp up retail, Instagram Head Adam Mosseri seeks to “connect the dots thoughtfully” between sellers, shoppers and “influencers” on the app. Payment information entered on the platform can be saved and orders can be managed from the app.

social media 167

social media Branding Retail Management 167

PYMNTS

JULY 13, 2017

The digital retail revolution is well underway. Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. How much has AI affected the digital retail revolution and what’s next for it?

Retail 212

Retail Customer Experience Study Online 212

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found.

Retail 100

Retail Study social media Millennials 100

Insights on Business

FEBRUARY 10, 2019

At Think 2019 in San Francisco, attendees will hear firsthand some of the ways that clients are using blockchain to digitize the flow of goods, information, and money across the world. Digitizing the Flow of Goods, Information and Money with Blockchain. Also, stop by booth 535 to see live demos and speak with blockchain experts.

blockchain 128

blockchain San Francisco Industry social media 128

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile. Some providers are ensuring that their solutions are prominently displayed on retailers’ sites.

Mobile 130

Mobile social media Retail Study 130

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. Modern consumers hyper-adopt and hyper-abandon brands because many of the products they shop for are available at another retailer.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

AUGUST 13, 2019

For fans of retail or marketing history — or just fans of how people communicated in the past — reading old magazine and newspaper advertisement from, say, before the 1960s can be fun and illuminating. Already, retailers, telecoms and others are mapping out that 5G-augmeneted reality future (and beyond).

Retail 100

Retail social media Video Mobile 100

PYMNTS

JUNE 16, 2019

The outlet, however, reported that the eCommerce retailer “clearly still hopes shoppers will broadcast the things they buy” through a function dubbed #FoundItOnAmazon. At the same time, it was reported that payment information entered on Instagram can be saved and orders can be managed from the app.

social media 108

social media Video Branding Report 108

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Last year, the U.S.-based So is WeChat. But mobile is only the beginning.

Retail 129

Retail Payments social media Mobile 129

PYMNTS

AUGUST 7, 2018

asked Glenn Fodor, SVP and head of Information and Analytics Solutions at First Data. A new generation of retailers are making use of these new forms of customer data, and applying advanced technology like artificial intelligence (AI) and machine learning to anticipate the types of products their customers will want to buy.

Retail 117

Retail Data social media Google 117

PYMNTS

NOVEMBER 15, 2019

Although the functionality is not limited to retail, some video creators have been linking to products on Amazon. No specific information has been shared about how TikTok plans to collect fees or how certain users were chosen. We’re always experimenting with new ways to improve the app experience,” a TikTok spokeswoman said.

Video 178

Video social media America Examples 178

PYMNTS

OCTOBER 5, 2018

Despite that fact, however, eight of the retailer’s top 10 best-selling brands are Revolve private label, which according to its latest SEC filing provide 27 percent of the firm’s revenue. But of course the more interesting information in that SEC filing is the news that Revolve is about to take its large audience — 7.3

social media 135

social media Branding Course United States 135

PYMNTS

AUGUST 24, 2020

The social media company has indicated that the Access Act, a proposed data portability law, is a first move in the right direction. The eCommerce retailer has reportedly registered many entities in the country in recent times. The support comes before a planned Sept. RILA Joins Trade Groups in Tackling Counterfeit Merchandise.

social media 152

social media Data Apple Compliance 152

PYMNTS

FEBRUARY 1, 2017

These are tough times to be tangible — as in brick-and-mortar, in retailing at least. The physical retailer is constrained by square footage, the hybrid retailer joining on an eCommerce platform less so, especially with the drop shipping. The upshot is that, through the drop-ship model, they do not need to hold more inventory.

Online 100

Online Retail social media Branding 100