PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. An AI-Powered Visual Shopping Experience For Millennials, Gen Z.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JUNE 12, 2019

And, in retail, firms from automakers to merchants are tapping into connected commerce technology. 48 percent: Share of millennial parents who would rather not eat at all than wait in long QSR lines. All this, Today In Data. 59 billion: Estimated value of the global biometrics market by 2025.

Security 148

Security Millennials Data Retail 148

PYMNTS

MARCH 17, 2020

eCommerce’s rise has only made designing retail showrooms more complex, however. Merchants need to bridge this gap as digital connectivity pushes the retail world’s boundaries. Companies need all the tools they can get to keep consumers engaged in the competitive retail environment. The Rise of Visual Search.

Retail 143

Retail Tools Millennials social media 143

PYMNTS

AUGUST 2, 2018

Shifting consumer habits are causing a sea change in the retail landscape. And businesses that are unprepared for this change – including gas station retailers – could risk getting drowned out by the competition that more quickly adapts to this reality. Technology is an essential element of Bridge Millennials’ shopping processes.

Millennials 101

Millennials Mobile Groups Retail 101

PYMNTS

JANUARY 19, 2021

There’s a reason that bank apps and websites ask, “was this information helpful?”. Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

FEBRUARY 21, 2020

The company’s last earnings statement had the usual information. Instead, Canada Goose went for experiential retail, a strategy that has become more important as consumers want to do things when they buy things. Experiential Retail Expands. And retailers are hearing the same mandate. In other words, it’s vulnerable.

Retail 141

Retail Miami Millennials social media 141

PYMNTS

OCTOBER 20, 2016

19) released a report, dubbed “Millennial Study: Privacy vs. Customer Experience,” which charts the digital consumer preferences and behaviors of millennials in seven global markets — the U.S., Germany, Hong Kong, Malaysia, Mexico and Brazil — and found millennials are guarded about sharing their personal data.

Millennials 100

Millennials Study Data Customer Experience 100

PYMNTS

DECEMBER 15, 2016

More and more, the beauty industry has become ruled by millennials , women between the ages of 18 and 34 being the main buyers, according to a survey by TABS Analytics. More research from The Harris Poll recently identified how and where (locations and retail sites) cosmetics buyers are purchasing cosmetics.

Millennials 100

Millennials Marketing social media Survey 100

PYMNTS

NOVEMBER 27, 2018

Convenience store operators would be wise to pay close attention to the purchasing habits of a certain subset of consumer: the Bridge Millennial — the first generation of connected consumers with spending power. Building A Better Bridge Millennial Gas App. For C-Stores, An Opportunity To Woo Bridge Millennials.

Millennials 130

Millennials Mobile Payments Survey 130

PYMNTS

MAY 26, 2017

Millennials are never, ever going to buy homes. Why millennials are never going to buy homes is more of a jump ball. According to the National Federation of Retailers, 81 percent of millennials report at least aspiring to homeowners as hip, even if they aren’t there yet.

Millennials 109

Millennials Marketing Data Taxes 109

PYMNTS

FEBRUARY 14, 2020

We have deep dives into unattended retail, rapid settlements and cybersecurity, as well as news on Mastercard receiving the go-ahead from China’s central bank to set up a bank clearing business. NEW DATA: Consumers Like Cashier-less Retail But Retailers Aren’t Hitting The Mark. Trackers and Reports. million consumers or 6.9

Retail 141

Retail Cards Millennials Fraud 141

PYMNTS

SEPTEMBER 11, 2019

As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. In a bit of granular detail, the authority will offer up two “full bank” licenses, which will allow non-banking companies to offer a gamut of services, including taking on deposits from retail customers. Circling back to the U.K.,

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Digital channels are now commonly being used by consumers as another alternative to in-person interactions for accessing useful information.

Video 224

Video social media Millennials Data 224

PYMNTS

JANUARY 18, 2017

While personalization can bring in customers, it turns out many retailers don’t venture into that personalization realm at all. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

MAY 1, 2020

Like many retailers, Tradesy opened 2020 with great expectations and big plans. We haven’t announced it anywhere yet, but we are about to launch a new program and feature set that will allow retailers and brands to liquidate any overstock inventory on our platform,” DiNunzio told Webster.

Millennials 162

Millennials Branding Retail Marketing 162

PYMNTS

APRIL 13, 2016

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be expected that a good deal from each side figure out ways to optimize digital communications. According to a new study, millennial shoppers already have.

Millennials 100

Millennials Study Retail Analytics 100

PYMNTS

JUNE 14, 2018

Millennials are a force to be reckoned with, as they are made up of approximately 90 million individuals with significant spending power: By 2030, their aggregate annual income is projected to be more than $4 trillion. Attracting Millennials. Approximately 75 percent of Gravy’s users are millennials. Second Chances.

Millennials 118

Millennials Branding Mobile Apple 118

PYMNTS

DECEMBER 12, 2019

The obituary for brick-and-mortar retail has been written many times. Retailers need to seize the moment when shoppers return gifts. Preparing for returns is a best practice; leveraging returns intelligence to inform product development and new customer acquisition strategies is next-practice retail.”. Consumer Trends.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

OCTOBER 25, 2016

Retailers should take initiative in communicating with shoppers — especially younger ones — by email rather than social media channels, a new report by Bluecore found. And, said half of those surveyed, smart devices are the conduits for reading those emails.

Retail 100

Retail Study social media Millennials 100

PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

DECEMBER 8, 2016

Between the Instagram selfies, Twitter hashtags and Facebook posts, millennials seem to overshare. But when it comes time to hand over information to authenticate themselves to conduct a financial transaction, that door slams shut. It’s All About The Use Case . And they need customer data — at least some. But how few is “fewer?”. “I

Millennials 100

Millennials Data social media Technology 100

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

NOVEMBER 17, 2017

Among millennials, that number drops below 30 percent. Millennials don’t have credit cards because they don’t have FICO scores, or at least not the kind of FICO scores that inspire issuers. “If Paradis thinks that’s bad for millennials — many don’t agree — and the merchants who want their business. The Sezzle Experience.

Millennials 104

Millennials Cards Lending Payments 104

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. New PYMNTS research about mobile commerce and how mobile technology informs the in-store purchasing experience provides fresh evidence for that view. But older consumers shouldn’t be counted out, either.

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

APRIL 24, 2017

The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. For a time, it seemed as though the brand might be going public, but plans have apparently changed in light of the changing state of brick-and-mortar retail in the U.S. and yes, this looks like card data breach.

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. percent of millennials believe it is “very” important to receive payments in real time. percent trust that their information is secure.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

APRIL 24, 2018

It’s time for retailers to stop looking at brick-and-mortar like it’s dying. Traditional retail is changing, it’s true – and that has manifested as a fair amount of growing pains – but the perception that physical retail is a sinking ship may be leading merchants astray. tour in a vintage airstream turned pop-up store.

Retail 156

Retail Branding Mobile Millennials 156

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

JULY 8, 2019

In a new PYMNTS interview, Andrei Cherny, CEO at Aspiration Bank, shares with Karen Webster his experience in building this new retail banking concept over the last four years. What we’ve really done is create this category of socially conscious, sustainable retail banking that really didn’t exist before,” Cherny said. “We

Retail 116

Retail New York City Millennials Boston 116

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. Innovation Lab Growth.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

JANUARY 29, 2018

As the online grocery business grows, retailers that sell the products that stock refrigerators and pantries across the country are seeking to expand their marketing efforts across multiple channels — online and in-store. Retailers can take advantage of other social media platforms too, such as Snapchat.

Retail 126

Retail social media Examples Marketing 126

PYMNTS

NOVEMBER 17, 2020

The information will help our ability to personalize for customers, and I think we'll be able to serve them better. Moreover, demographics seem to make something of a difference in subscription enthusiasm, particularly among the highly coveted “bridge millennial” demographic. There are currently 47 million such U.S.

Millennials 190

Millennials Comparison Retail Groups 190

PYMNTS

DECEMBER 3, 2019

Retailers need to seize the moment when shoppers return gifts. Preparing for returns is a best practice; leveraging returns intelligence to inform product development and new customer acquisition strategies is next-practice retail.”. The youngest generation, Gen Z , will return the most presents.

Survey 136

Survey Retail Millennials Online 136