PYMNTS
JANUARY 15, 2021
The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. Keeping Companies Safe.
Perficient
JUNE 17, 2020
Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.
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PYMNTS
NOVEMBER 9, 2020
For retailers, it is a time of reexamination. Shopping for essentials such as groceries and household staples had slowly shifted to weekdays and online, as work-from-home consumers no longer had to time-box shopping in physical stores on evenings and weekends. Digital-first or digital-native retailers made it so. and Brazil.
PYMNTS
NOVEMBER 9, 2020
“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.
PYMNTS
NOVEMBER 9, 2020
As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come. “Of
PYMNTS
SEPTEMBER 10, 2019
Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.
PYMNTS
JUNE 9, 2020
Physical brick-and-mortar retail was suffering long before the pandemic. Consider the findings of a PYMNTS consumer survey , where 42 percent of consumers are engaging in even the most routine activities online, and as much as $158 billion in brick-and-mortar sales are moving to digital channels.
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