Perficient

MARCH 10, 2021

podcast , we interview Jeff Small, Director of Mobile Product Strategy at Perficient about the evolution of digital product management and how organizations can think about digital products as a transformational strategy. She works with clients to devise digital experience strategies and how to translate strategies to tactics.

Strategy 493

Strategy Digital Strategies Customer Experience Leadership 493

Insights on Business

NOVEMBER 16, 2016

Most people who know the name Branch Rickey know him as the president and general manager of the Brooklyn Dodgers who played a key role in helping Jackie Robinson break the Major League Baseball color barrier in 1947. In fact, design is central to our mission of helping wealth management firms innovate in an era of digital disruption.

Innovation 117

Innovation Management User Experience Leadership 117

PYMNTS

APRIL 16, 2020

COVID-19, the panel universally agreed, for all the havoc it has wrought, may end up being the catalyst for innovation that the CU entire industry needed to really begin its next evolution in delivering on its members expectations. Innovating On A Dime. As of today, we’ve gone to 85 percent at home.

Innovation 141

Innovation Meeting Industry Tools 141

Gonzobanker

JULY 8, 2022

Today, banks have no choice but to look more like tech companies: tech companies are offering banking services, innovative financial institutions are deploying banking as a service (BaaS) offerings, and digital transformation is dominating the strategic priorities of most financial institutions. 2: Talent Shortage. and a shocking 1.3%

Resources 146

Resources Leadership Technology Management 146

Independent Banker

FEBRUARY 24, 2015

ICBA convention keynote speaker Carly Fiorina, a former Hewlett-Packard chief, shares her perspective on business innovation and leadership. How were you able to achieve this feat? And so we went about it—the leadership team, the top 50 people in the company—surveying everything the company was doing, all of the assets we had.

Leadership 70

Leadership Community Bank Community Industry 70

Cisco

AUGUST 9, 2022

This was revised in 2017, and this consistent framework is intended to be able to help leadership and the board assess their preparedness and risk over time. It is part of a multipart blog series on financial regulations and how to manage them architecturally, geared towards IT leadership. External Dependency Management.

Tools 114

Tools Leadership Handbook Security 114

Jeff For Banks

JULY 8, 2018

Rather than searching reputable sources for how this bank or that bank innovates, I thought I would give it to you straight from the gut. Because experience tells me that bankers are struggling with innovation. At its core, innovation should solve problems. Make innovation a bank wide call to arms.

Innovation 60

Innovation Resources Taxes Leadership 60

Gonzobanker

JULY 20, 2022

The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Abrigo

MAY 5, 2022

Thankfully for bank and credit union executives, lenders, risk managers, and Bank Secrecy Act (BSA) Officers, banking podcasts and podcasts for credit unions are plentiful, and options are growing. Weekly episodes highlight innovators and industry players driving innovation in the financial services industry.

Community 195

Community Lending Maine Resources 195

Perficient

AUGUST 14, 2020

More than ever before there are so many tools and resources to show one how to gain control and empower the business in areas like adoption and governance. When Teams is combined with the Power Platform and is used in this way with a partnership between the business and IT, it can provide a platform of business technology innovation.

Resources 360

Resources Tools Innovation Community 360

Perficient

DECEMBER 10, 2020

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Reality: Only 35% of companies have a C-Level sponsor for CX. ” Pega Study.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

MAY 13, 2020

The founders pledged to focus on how to reduce costs and improve customer satisfaction by using data analysis and said they were committed to being a part of the solution. This will elevate my focus from daily management to supporting Haven’s strategy, board, and leadership. s Optum unit.

Boston 130

Boston Policies Leadership System 130

PYMNTS

DECEMBER 27, 2017

A new study from the Center for Talent Innovation (CTI) found that, according to the 2015 US government’s definition of disability , a significant portion of the white-collar workforce has a physical or mental impairment that substantially limits a major life activity: 30% of a nationally representative survey of 3,570 white-collar employees.

Compliance 100

Compliance Leadership Training Innovation 100

Independent Banker

JANUARY 31, 2022

approached him about a leadership position in 2013. His wife, however, reminded him of how rewarding he’d found it to facilitate a financial principles course at his church. If community banks want to continue to grow, they’d better figure out how to better serve that segment of the population. Assets: $2 billion.

Community Bank 172

Community Bank Community Leadership Arkansas 172

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. It’s research-based, with a good buzz out in management circles.

Leadership 370

Leadership Management Strategy How To 370

Qudos Bank

FEBRUARY 15, 2024

Yet the glass ceilings are still there and the number of women in leadership roles remain stubbornly low with women holding only 22% of all CEOs or head of business in Australia (WGEA Gender Equality in the Workplace 2023). What can we do to support and empower women in leadership positions? If you see it, ask why it is?

Leadership 52

Leadership Innovation Community Technology 52

Perficient

NOVEMBER 27, 2020

Whether it’s by celebrating Diwali together or sharing tips on how to be more inclusive , our colleagues understand that people are at the heart of Perficient. Our differences make us stronger in many ways: we become more empathetic teammates, stronger communicators, and inspiring leaders who champion innovation and collaboration.

St. Louis 322

St. Louis Community US Leadership 322

FICO

MARCH 14, 2023

Many health plans around the world have automated their management of health insurance claims to a large degree. And while many may not be in the unenviable position of this national health plan, every health plan typically has a “wish list” of things that they would like to — or need to — do better in claims management.

Software 98

Software Management Analytics Operations 98

PYMNTS

JANUARY 13, 2021

“This season, our girls will continue to exemplify what the cookie program taught them — how to think like entrepreneurs, use innovative sales tactics, and pivot to new ways of doing business when things don’t go according to plan.

National 166

National New York Leadership Analysis 166

Independent Banker

AUGUST 25, 2016

You can feel the energy boost at Park Bank from its leadership development program. It really gives people a sense of ownership,” explains James Hegenbarth, the bank’s president and CEO of the employees who have participated in the leadership development program. “It Wisconsin bank uses LEAD FWD Summit as a development resource.

Conference 104

Conference Leadership Community Bank Community 104

Gonzobanker

FEBRUARY 8, 2023

The VCs Helping Banks Become VCs Many of the banks making fintech investments are doing so through firms specifically designed to help the institutions identify and vet potential investment candidates and to manage their investments including: Alloy Labs. JAM FINTOP. Who’s responsible for ensuring that strategic objectives are met?

Community Bank 99

Community Bank Community Fintech Leadership 99

Independent Banker

NOVEMBER 30, 2022

In our annual workplace survey, employees of ICBA’s best community banks to work for told us they benefit from engaging cultures, opportunities for advancement and innovative benefits. Swenson’s goal has been to create a team of individuals who can manage themselves but also function well together. What great resignation?

Community Bank 169

Community Bank Community Montana Leadership 169

Accenture

NOVEMBER 6, 2017

And traditional hierarchical structures encourage rigidity (and discourage innovation). They have to encourage their people to collaborate better, have greater trust in leadership, make decisions rapidly and, crucially, be more agile and innovative at every level of the enterprise. Precision is critical.

Leadership 171

Leadership Innovation Survey Examples 171

The Financial Brand

JANUARY 5, 2020

Bank and credit union managers have no choice but to embrace sweeping industry change if they, and their institutions, wish to move forward. The post How to Avoid Irrelevance in the New Decade appeared first on The Financial Brand.

How To 39

How To Branding Industry Management 39

Independent Banker

JANUARY 31, 2023

Tailored to the top priorities of community bankers, the educational programming at LIVE speaks to pressing topics such as workforce development, regulation and risk, and digital transformation and innovation. A more effective and sustainable way of managing employee sentiment, she says, is to focus on employee fulfillment.

Honolulu 91

Honolulu Community Community Bank Leadership 91

FICO

DECEMBER 12, 2022

However, in terms of artificial intelligence (AI) and analytics, 2022 has been a great year for FICO, my data science team, and AI innovation in general. Perhaps the most visible focal point of that innovation is software patents; we recently announced that FICO was granted 11 U.S. Industry Recognition for AI and Analytic Innovation.

Analytics 52

Analytics San Diego Fraud Cyber Security 52

PYMNTS

OCTOBER 23, 2017

In a culture where anything new can develop a buzz of innovation, it’s important to determine which problems are worth solving. Fresh from securing a deal with Visa , Billtrust CEO Flint Lane shared his thoughts on how to make those determinations, and some other things, too. What does innovation mean to you?

Innovation 102

Innovation social media Bitcoin Trends 102

Qudos Bank

MARCH 6, 2023

Yet the glass ceilings are still there and the number of women in leadership roles remain stubbornly low with women holding only 22% of all CEOs or head of business in Australia (WGEA Gender Equality in the Workplace 2023). What can we do to support and empower women in leadership positions? If you see it, ask why it is?

Leadership 40

Leadership Innovation Community Technology 40

PYMNTS

JULY 6, 2017

“APIs have been around for a long time and have been in existence in all of the vendors, banks and financial institutions that are participating in the leadership group of NACHA. Now, the key is to look at how we directly interact with each other in a standard messaging format that is well known to everyone.”.

Fraud 198

Fraud Payments Groups Industry 198

PYMNTS

AUGUST 18, 2017

But how to best tap into that market is the $1.3 Answering, according to B2b eCommerce platform NuOrder, will be a matter of finding way to connect supplier – with an emerging generation of B2B buyers with a digital first orientation, particularly when it comes to their brand discovery channels and how they want to make purchases.

Branding 108

Branding Retail Leadership Marketing 108

Perficient

OCTOBER 29, 2020

By applying the FBM to the Quibi story, we can learn much about what ailed the platform and how to avoid similar missteps in future product planning. It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. The FBM is made up of three primary factors ­­— Motivation, Ability, and a Prompt (MAP).

US 294

US social media User Experience Digital Strategies 294

William Mills

APRIL 20, 2017

This discussion focused on the intersection of the digital and physical worlds and innovation. Seth Wheeler, Managing Director at JPMorgan Chase, posed the question, “Do we build or do we partner?” She discussed the future of leadership with findings from the book Women Lead: Career Perspectives from Workplace Leaders.

blockchain 46

blockchain Detroit Conference Knowledge Base 46

Cisco

MARCH 26, 2021

The last year has brought change and innovation. Join our session Financial Services Customer Journey Orchestration in a Digital World as Financial Services Business Development Manager, Al Slamecka, dives into today’s customer/employee environment. For year-round thought leadership, check out our FSI and Retail Blog Series.

Customer Experience 71

Customer Experience Retail Operations Security 71

Abrigo

JUNE 10, 2020

Or, if the financial institution is facing extended challenges with BSA/AML staffing, consider outsourcing basic BSA/AML tasks of SARs filings and managing alerts so that staff can focus on case escalation and implementing AML policies and procedures. Focus BSA/AML resources on risk. BSA Rules and Regulation. Fraud Prevention.

Resources 195

Resources Regulation Compliance Policies 195

Insights on Business

MAY 9, 2019

Enablement: Sales leadership looks at the tools needed to enable sales teams to execute against the plans. Technology also makes it easier for sales teams to gather and manage leads and determine how to best close sales. Style: Consider how your reward system acknowledges individuality in sales.

Strategy 87

Strategy Technology Leadership Tools 87

PYMNTS

OCTOBER 22, 2019

Stacey Madge, country manager and president of Visa Canada, said that Canada in general, and Toronto in specific, was an ideal launching ground for the first steps of She’s Next outside the United States because of an ideal confluence of facts emerging in the nation. Today (Oct. Building Out A Better Future For Female Entrepreneurs .

social media 106

social media Tools Atlanta United States 106

Banking 2020

DECEMBER 16, 2014

The banking industry needs to evolve, and at the heart of that evolution is fresh leadership to shake up the mold. As the industry begins its revolution to rebuild and reassemble itself, it also needs to take a new look at leadership. A big part of this is moving from reactive to proactive talent management. Look back 25 years.

Leadership 52

Leadership Regional America Industry 52