article thumbnail

Why Citizens Bank Put a Special UX Team at the Heart of its Mobile App Revamp

Bank Innovation

Citizens Financial Group is about 18 months into an effort to put user experience design at the heart of the bank's digital products and services. The bank's Green Pixel Studios, a team of about 30 UX designers, data analysts and visual designers and artists spread out over three locations, is currently playing an integral role […].

UX 170
article thumbnail

Design Lab Will Fuel USAA’s AI, UX Efforts, Exec Says

Bank Innovation

Most established banks already have “innovation labs” – which focus on identifying fintech trends and partnerships – in place, and many test distributed ledger technology applications in “blockchain labs.” Labs – focus units tasked to tackle specific technologies and ideas – have been growing in popularity among banks lately.

UX 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Data – The Lifeblood of Intelligence Automation

Perficient

Organizations can get AI-ready by looking at their data-readiness factors and begin to work with groups like Perficient to ensure data-readiness. When used in the correct way, intelligence automation will enable professional groups to have more time for innovation and increase work efficiencies. It all starts with the data.

Data 491
article thumbnail

GEICO, State Farm, Nationwide, Progressive, USAA Top Q1 2022 Mobile Insurance Scorecard

Perficient

Recently, Digital Insurance issued the findings from Keynova Group on the 2022 Mobile Insurance Scorecard. Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences.

Mobile 294
article thumbnail

Yahoo Gives Up On Money Pool App Tanda

PYMNTS

A few months after its launch, Yahoo announced it is shutting down Tanda for Yahoo Finance, an app that allowed small groups of people to save money together for short-term goals. With Tanda, we wanted to introduce the concept to mobile U.S. Tanda, however, wasn’t a gambling app, so friends did not take turns winning the pot.

UX 100
article thumbnail

15 Ways We Are Using ChatGPT in Banking

South State Correspondent

Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. What are common UX issues for bank web pages? It can create pivot tables and group data according to any simple rules you want to set.

Tools 370
article thumbnail

The BaaS Gold Rush is On

Gonzobanker

In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. As an example, PNC closed shop on its BBVA Open after acquiring BBVA’s U.S. assets, citing high NIE.