PYMNTS

OCTOBER 30, 2019

Shoppers can quickly fall victim to eCommerce marketplace fraud, which led to bad actors to making off with a full $450 million in the U.S. This month’s Digital Fraud Tracker™ explores how technologies like artificial intelligence (AI) and machine learning are helping companies better defend their customers.

Fraud 101

Fraud Millennials Resources Tools 101

PYMNTS

JULY 24, 2019

They must protect both buyers and sellers against fraud, make sure payments are prompt and — most of all — ensure they are keeping the experiences unique, John Boris, CEO of experience marketplace IfOnly , told PYMNTS in a recent interview. And it’s not just millennials. People want to create memories derived from experiences.”.

Case Study 110

Case Study Study Mobile Millennials 110

PYMNTS

JANUARY 18, 2017

According to a new study by Clearhead , more than 33 percent of the 144 North American eCommerce executives polled say they don’t employ personalization technology. However, 64 percent say they do use marketing technology to support the retailers’ personalization efforts. At the same time, personalization is a touchy subject.

Retail 100

Retail Millennials Study Technology 100

PYMNTS

SEPTEMBER 17, 2019

Impending 5G technology holds a great deal of promise for many industries, especially for financial institutions. This is the premise of PYMNTS’ new report, Consumer-Centric Authentication Study: Transforming the Consumer’s Digital Banking Experience, with a focus on preferences for authentication controls when banking via mobile.

Mobile 187

Mobile Millennials Study Digital Banking 187

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. A report released by the FTC in February 2022 indicates a 71% increase in fraud in 2021, which cost consumers roughly $5.8 FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

JANUARY 9, 2020

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. They make up close to 25% of the total US population and are by far the wealthiest generation — and will continue to be so until at least 2030, according to a 2015 Deloitte study. . Fintech cos are trying to prevent fraud. Source: Deloitte.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

JANUARY 3, 2020

According to a study by Aite Group , most student loan tuition payments are made via electronic check (ACH), followed by debit cards, which are favored by millennials and Gen Yers everywhere. The writing is on the whiteboard: School’s out for paper payments. Tuition Goes to Grad School. Getting to Class On Time.

Payments 130

Payments Millennials Cards Study 130

PYMNTS

OCTOBER 23, 2018

As well, digital billing can help reduce healthcare fraud and errors in the $3.5 Sending a paper statement to a millennial or leaving a voicemail is about as useless as a hamburger driving a vehicle,” Max Tselevich, CEO of The Doctor, a medical services management company, recently told a healthcare reporter. Digital Challenges.

blockchain 173

blockchain Study Case Study Fraud 173

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. trillion by 2020, which has prompted some online marketplaces to work on resolving fraud repercussions. In the U.S. trillion and $1.5

Online 101

Online Fraud Branding social media 101

PYMNTS

JANUARY 24, 2020

Twenty-four percent of consumers currently receive these payments through instant rails, according to a recent PYMNTS study , which also found that 51 percent of consumers want to receive their payments via instant processes. Fraud Issues Stemming From Paper Check Use. Check fraud affected 70 percent of U.S.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

DECEMBER 3, 2019

Consumers today trust their own ability to detect account fraud more than they trust their banks’ ability. Sure, he continued, artificial intelligence (AI) holds the promise of bringing much better fraud protections to financial services and banking accounts, but the technology is not exactly there yet. “AI That’s not all.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

MARCH 30, 2020

Debit networks need to ensure that customers feel safe using the payment method, and that means imposing robust security measures and quickly cracking down on any instances of fraud that do slip through. The March Next-Gen Debt Tracker ® examines how debit cards are advancing into new areas to serve cryptocurrency holders and even children.

Cards 165

Cards Security cryptocurrency Payments 165

PYMNTS

SEPTEMBER 20, 2019

Such authentication checks must be quick as customers, especially millennials and members of Gen Z, have come to expect seamless transactions and fast delivery. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. Authentication and the Global Economy.

Online 118

Online Millennials Community Fraud 118

PYMNTS

DECEMBER 28, 2018

Looking at the results of the CUs recently commissioned Eye on Payments study, consumers expect more heading into 2019, and meeting those expectations will be about more than advanced technology alone. Moreover, Lynch told PYMNTS, the fraud is coming across on all channels. So, they are just as covered by fraud liability.

Fraud 131

Fraud Mobile Security Cards 131

PYMNTS

MARCH 15, 2018

Boomers vs. Millennials vs. Scammers . It’s not your grandmother — despite the entrenched notion that scams mostly dupe older, less technologically adept, consumers. Grandma does get taken in by scammers, but, statistically, she does so less often than her millennial grandchildren do. The big takeaway? Amazon vs. Grocery .

Payments 108

Payments Millennials US Fraud 108

William Mills

FEBRUARY 22, 2018

Bankers as Buyers explores what banks will likely invest in this year and provides ideas and concepts from leading industry analysts, banking consultants and financial technology professionals on the top trends impacting the financial industry in 2018, including: Mobile Developments. Future Innovations.

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

PYMNTS

NOVEMBER 28, 2016

TransUnion’s survey also highlighted another interesting trend when it comes to holiday hacks: Millennials remain a prime target for hackers. The study revealed that 71 percent of consumers hacked from online shopping were actually hit during the months of November and December when holiday shopping is typically in full swing.

Millennials 100

Millennials Security Online Survey 100

PYMNTS

DECEMBER 24, 2019

Voice is the killer app of the connected commerce experience, according to the How We Will Pay: 2019 Edition study. The How We Will Pay study found that bridge millennials — a highly educated consumer segment that tends to earn relatively high incomes — own an average of six connected devices. 1: Voice — And Now, With Emotion.

Cards 160

Cards Payments Study Examples 160

Independent Banker

OCTOBER 29, 2014

Large banks and nonbanks, merchants and technology companies are pressing to solidify their inroads into the financial transaction business. Research and everyday observation show how consumers are increasingly using mobile technologies. It’s become a familiar story, usually with a new splash. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

FEBRUARY 3, 2017

And per the same study, more than 80 percent of consumers across all demographics want companies to protect their sensitive data and even destroy it upon request, all to avoid having it fall into the wrong hands. That’s something that has the ability to spot fraud with unusual activities or spending patterns.”.

Payments 100

Payments Mobile Apple Study 100

Cisco

MAY 25, 2021

Studies, like those from Deloitte, have shown when employees are forced to work from home continuously, many of them feel unintended consequences including isolation, feeling of being disconnected from the company, distraction, and lack of focus, among others.

Strategy 71

Strategy Mobile Study System 71

PYMNTS

AUGUST 5, 2016

Young people especially have stopped using checks, with a study from WePay reporting that 52 percent of millennials never use checks at all. The Fed study indicated that consumers are still using checks to pay for larger transactions, such as their monthly rent, despite the inconvenience of writing a check.

Payments 100

Payments Mobile Cards Fraud 100

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

OCTOBER 16, 2019

Consumers and businesses have increasingly employed the technology in a variety of use cases as it becomes more sophisticated, from smart cars to sensors that can be utilized for smart cities. IoT devices still have a number of security weaknesses that providers must address as the technology becomes a larger part of consumers’ daily lives.

Millennials 191

Millennials Fraud social media Florida 191

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. June 14 Remitly Study Reveals 9 in 10 Immigrants in the U.S. June 11 Extend’s Millennials Report Shows Only 11% Of Millennials Have A Business Credit Card From Their Employer.

Survey 28

Survey Millennials Fraud Mobile 28

Fintech Labs Insights

DECEMBER 2, 2015

Founded in 2007 and headquartered in West Des Moines, Iowa, Social Money is geared toward millennials and Gen Y consumers – a point underscored by Flake. In July, Q2 Holdings acquired anti-fraud, risk management specialist, Centrix Solutions for $20 million. The Social Money acquisition is the second for Q2 in 2015.

Iowa 12

Iowa Austin Millennials Community Bank 12

PYMNTS

JANUARY 14, 2021

Companies can use the technology to tailor communications and customize products and services to specific geographic areas, giving it the ability to increase sales, reduce losses to nearby competitors and help maintain market share. Consumers may lack trust in the identity verification process during onboarding, according to one study.

Analytics 170

Analytics Data Study Millennials 170

PYMNTS

NOVEMBER 27, 2019

The following Deep Dive outlines automation’s benefits, its potential ROI for implementing organizations and how these solutions can recruit millennial workers. . The process can also be costly: A recent study found the cost to process a single invoice is $10.08, and that processing that invoice takes an average of 8.3

Millennials 161

Millennials Payments Capital Technology 161

Banking 2020

FEBRUARY 25, 2015

There’s a slightly discordant note about all this—the focus is invariably on millennials, that bratty demographic known for its addiction to ease of use and instant gratification. According to studies from the Pew Research Center last summer, nearly 60% of the 65-plus market are online, and 71% go online every day. adult population.

Online 40

Online Millennials Video Technology 40

FICO

FEBRUARY 12, 2023

It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Leverage technology to handle simple interactions, but make it easy for customers to speak to a human being whenever they want. What can financial institutions learn from TikTok?

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. Chime also makes an effort to reach millennials where they already shop.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

DECEMBER 26, 2016

“What the study reinforces is that this particular business model — gigs and giggers — is proliferating horizontally and vertically,” said Brent Warrington, CEO of Hyperwallet. ” Fraud’s Upward Flight. . ” Fraud’s Upward Flight. The massive spike in fraud has its roots in several factors.

Fraud 110

Fraud US Data Payments 110

FICO

APRIL 12, 2021

Despite decades-long customer relationships, years of aggressive investment in information technology, and volumes of rich customer data from which personalized services could be extracted, traditional companies continue to bleed customers: In banking, 5.6 Reduced gross fraud by 20%. million U.S. Transformed a projected loss to $6.5

Strategy 52

Strategy Data Analytics Company 52

Gonzobanker

DECEMBER 22, 2015

It’s nice to see somebody passionate about using new payments technology to make banking easier and cheaper for the financially disadvantaged. Let’s see if better technology and delivery tools get the idea farther down the road this time. Beyond that, Dave also avoids the common pitfalls of his technology presenter competition.

Community Bank 60

Community Bank Apple Community Technology 60

Fintech Labs Insights

AUGUST 16, 2016

Early this summer, we started reviewing applications from companies excited to present their latest fintech tools, technologies, APIs, platforms, case studies, and tutorials at FinDEVr Silicon Valley 2016. To watch all 50+ companies present live, make sure to buy your ticket.

Analytics 12

Analytics Data Fintech Case Study 12

PYMNTS

SEPTEMBER 11, 2017

“But putting a merchant-branded ‘one-click’ button on their site doesn’t solve their online problems,” adding that merchants then have to worry about acquiring users, putting new fraud controls into place and managing authentication at the same level of excellence as the biggest commerce players in the world.

How To 159

How To Online Millennials Mobile 159