Can Digital Platforms Solve The Fraud vs. Friction Dilemma?
PYMNTS
JULY 10, 2019
These platforms promise fast, seamless transactions, which most deliver – but when platforms focus on reducing friction for users, it can backfire and create new vulnerabilities to fraud. An unexpected consequence of the retailer race to offer same-day and one-day delivery is increased fraud exposure. Nearly one-third (30.4
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