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B2B Venture Capital: Corporate Social Media, Marijuana Procurement, and Big Data

PYMNTS

B2B FinTechs in the U.S. This week, the two countries were the only markets that landed on the B2B venture capital board, with funding landing at SaaS, Big Data and procurement startups across a range of industries, from corporate social media management to marijuana procurement. Software-As-A-Service (SaaS).

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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient

Social Media as a Payment Channel Considering that the average American spends 147 minutes a day on social media , it is no surprise that businesses across industries seek the visibility that social media advertising and eCommerce can provide.

Industry 471
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Closing the Social Media Gap

William Mills

Social media is no longer the shiny new toy in the PR and marketing toy box. Today, financial providers and FinTech firms alike know they must integrate social media into their communications strategies. For many FinTech companies, social media serves primarily as a source for leads.

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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Like everyone is a risk officer in banking, everyone should be trained to be a customer experience officer in banking. Every bank should train its staff to monitor customer sentiment and performance constantly. Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Study Customers.

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The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Like everyone is a risk officer in banking, everyone should be trained to be a customer experience officer in banking. Every bank should train its staff to monitor customer sentiment and performance constantly. Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Study Customers.

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How financial institutions can get started with AI today

Insights on Business

Related to data is the underlying training model, algorithms and the experts used to train the dataset. But to train and implement a Bot that can do both requires a FI to plug into data behind the firewall (core banking systems) and that’s no easy task; right from data access, quality, security to testing and implementation.

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15 Twitter accounts every bank executive should follow

Abrigo

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 13) @BAI_Info – BAI (Bank Administration Institute) provides research, training and industry news.