PYMNTS

MARCH 13, 2017

Clearly, there’s still a long way for SMEs to go before they fully embrace FinTech – and the latest research on the topic reinforces the notion that small businesses aren’t using technology the way some may have hoped. Only 13 percent say they’re willing to jump on the innovation bandwagon. More than half use Twitter, too.

Financial Technology 127

Financial Technology Technology social media Taxes 127

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

SEPTEMBER 30, 2019

Study: More People Fall Prey To Fraudsters Online Than By Phone. A new study shows that social media and online marketplace scams are much more successful than phone scams. The Nasdaq stock exchange is tightening restrictions and making approvals more difficult for Chinese companies.

social media 100

social media Apple Study Payments 100

Let's Talk Payments

NOVEMBER 1, 2017

Brandwatch, in collaboration with Twitter, just released the results of a very curious study analyzing billions of conversations one of the most vibrant social media channels. “6,000 Tweets are posted.

social media 95

social media Security Study US 95

Bobsguide

AUGUST 25, 2022

It is a social platform that combines aspects from online gaming, virtual reality, augmented reality, social media and cryptocurrencies. It will gather data and study metaverse user behaviour. To discover brilliant digital tech and fintech opportunities in Australia, visit austrade.gov.au/fintech

US 88

US social media cryptocurrency Technology 88

South State Correspondent

AUGUST 15, 2022

Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Study Customers. As part of internal training, send employees regularly to shop and try out banking services from both local direct competitions, fintechs, and online-only banks. Conduct an Ethnography Study.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 15, 2022

Customer reviews on Yelp/Google, survey results, chat transcripts, and social media comments. Study Customers. As part of internal training, send employees regularly to shop and try out banking services from both local direct competitions, fintechs, and online-only banks. Conduct an Ethnography Study.

Customer Experience 195

Customer Experience Training Strategy social media 195

William Mills

JULY 26, 2018

Videos are fast becoming an essential means of marketing for FinTech and B2B businesses as their prospects tend to have shorter attention spans and less time to gather information in general. Case studies: Leads are more likely to be convinced by their peers than they are your own sales pitch. Social Media.

Video 41

Video Marketing social media Fintech 41

Gonzobanker

APRIL 3, 2019

According to a recent study by Ellie Mae, 92% of all home borrowers research online before applying. Focus on digital marketing and social media , supplemented with physical outreach to drive digital , such as enhanced contact centers, bank-at-work programs, trade shows, art exhibits and other outreach.

social media 99

social media Exercises Millennials Training 99

South State Correspondent

SEPTEMBER 20, 2022

Many sessions discussed the importance of setting clear goals for any marketing effort, such as the talk by Jessica Reese (graphical notes below), the Social Media Manager for Arvest Bank (AR, $27B). Both ladies detailed the tremendous opportunity, potential fintech partners in this space, and the risks.

Conference 195

Conference Marketing social media Data 195

PYMNTS

SEPTEMBER 28, 2020

The FinTech ecosystem within Saudi Arabia has been expanding steadily over the past decade, for example, with more than 60 FinTechs now operating, compared to the 20 companies operating within the country in 2019.

Online 151

Online Report Payments Regulation 151

Insights on Business

FEBRUARY 13, 2019

For example, by partnering with movie theaters and ride-sharing services like Uber, Bradesco is able to generate relevance, frequency and importance with a social-based marketing strategy. They studied Instagram, WhatsApp, iFood, Apple, Facebook, Amazon Customer Experience, and Uber to learn how to integrate into a digital minded audience.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. The group’s connected commerce behaviors are well-documented in the annual PYMNTS/Visa How We Will Pay 2019 study released just today. How We Will Pay 2019 is an annual national study of more than 5,000 U.S.

Millennials 222

Millennials Study Course Trends 222

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. From Square to Paypal, a host of fintechs are creating products that let consumers spend money directly out of digital accounts using a physical card. get the 86-page fintech report.

Cards 71

Cards Fintech UX Strategy 71

Insights on Business

FEBRUARY 3, 2019

For a great case study on how business automation can reduce costs, improve customer experiences, and improve compliance, attend session 4932A to see how Trustmark improved loan cycle times while reducing costs with IBM Digital Business Automation. . Also follow the social media platforms to stay informed with the latest updates : .

Customer Experience 157

Customer Experience social media Case Study Video 157

PYMNTS

JANUARY 17, 2020

The Deep Dive also highlights innovative fraud detection technologies that FinTechs and other businesses are employing — such as artificial intelligence (AI), machine learning (ML) and dynamic biometrics — to thwart criminals. cardholders more than $14 billion annually, or $213 each, according to one study. trillion a year.

Security 130

Security Fraud blockchain Cards 130

South State Correspondent

MAY 13, 2024

” These pre-crime events including emails, SMS, logins, website clicks, social media, banker conversations, and call center inquiries. The session also covered the new Georgia “merchant acquirer limited purpose bank” (MALPB) charter, which has the potential to be popular among fintechs wanting bank powers.

Conference 195

Conference Payments Fraud Data 195

William Mills

JUNE 23, 2016

PR and content marketing are the answer to your fintech brand awareness and lead generation woes. Recent studies by Goo Technologies suggest that 82% of Americans ignore online ads. Recent studies in North America suggest that positive editorial coverage generates up to nine times more visibility than paid advertising.

Marketing 40

Marketing social media Study Marketing Automation 40

William Mills

JUNE 23, 2016

PR and content marketing are the answer to your fintech brand awareness and lead generation woes. Recent studies by Goo Technologies suggest that 82% of Americans ignore online ads. Recent studies in North America suggest that positive editorial coverage generates up to nine times more visibility than paid advertising.

Marketing 40

Marketing social media Study Marketing Automation 40

Insights on Business

SEPTEMBER 8, 2016

Revenue and profits are stagnating while investment in fintechs is surging. These findings are part of a new IBM Institute for Business Value (IBV) comprehensive study that will be released on September 20, the week before Sibos begins in Geneva. At the same time, commoditization is hitting both commercial and retail banks.

Study 70

Study social media Compliance Operations 70

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Viacom Media Networks. Deciding on a college / furthering studies was most important for younger Millennials (18-21).

Millennials 45

Millennials social media User Experience Branding 45

Insights on Business

FEBRUARY 6, 2019

–> Read the Bradesco case study to learn more. Also follow the social media platforms to stay informed with the latest updates : . Bradesco Bank also has an impressive story to tell about their digital assistant, BIA, which currently accumulates over 72 million interactions. IBMFintech Twitter. IBMLive Twitter.

Technology 144

Technology Video social media Case Study 144

NCR

JULY 31, 2017

The 2017 Identity Fraud Study from Javelin Strategy & Research revealed that the number of US consumers falling victim to identity fraud rose by 16 percent to 15.4 It’s also possible that we could see an increase in banks looking to data sources such as social media to improve fraud detection. million in 2016.

Fraud 74

Fraud Digital Banking social media Security 74

BankBazaar

AUGUST 7, 2019

Owing much to the changes in banking trends and the emergence of fintech companies, millennials across India have become open to the idea of borrowing credit. Certain studies have revealed that a major portion of today’s millennials in India aren’t very clear about even basic financial concepts. Building awareness among millennials.

Millennials 60

Millennials System Lending Trends 60

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 72

Customer Experience Retail San Diego Study 72

FICO

FEBRUARY 5, 2021

FICO recently worked with Cornerstone Advisors to commission a study on the emergence of “shadow banking" providers – fintech startups, large technology companies, merchants, and others. Venture capital investors are pouring billions of dollars into fintech startups. I’m extremely proud of her! How to Respond?

Millennials 52

Millennials social media Fintech Examples 52

William Mills

FEBRUARY 7, 2017

According to the Safe Systems’ 2017 Community Bank Information Technology Outlook Study, more than 80% of survey respondents have been affected by debit card fraud and email phishing attempts in the last 18 months, and due to these threats, more than 77% increased their IT security spending in the last 18 months.

Report 40

Report social media Customer Experience Industry 40

PYMNTS

OCTOBER 29, 2018

In fact, according to our recent study, they come in dead last. The How We Will Pay study , just published in collaboration with Visa, shows that a staggering 27 percent of the U.S. FinTechs … and the Banks They Wanted to Disrupt. FinTechs are helping to enable many of those innovations for those banks.

Payments 196

Payments Google Apple Innovation 196

Filene

APRIL 28, 2017

Here are our top three concepts presented during the second day: Neener Analytics through computational social science and social media analytics help financial institutions to offer an alternative way to de-risk the loan application process.

social media 28

social media Big Data Case Study Analytics 28

Cisco

MAY 29, 2019

Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

NOVEMBER 19, 2020

Plus, American Express eyes social media shoutouts for small firms, Veem launches a domestic B2B payments tool and Billtrust embraces machine learning. Visa will aid Codat in expanding its single API to help business data flow better between FinTechs, SMBs and other companies in need. 18) press release. 18) press release.

social media 164

social media Cards Data Payments 164

PYMNTS

MARCH 4, 2017

Or, as Karen Webster put it somewhat more directly, “while they enjoy many FinTech innovations, most millennials don’t have a snowball’s chance of earning more than their parents — ever.”. It’s active but not too active, social media–friendly, good for families in the era of non-smoking lanes, all weather–friendly and done in teams.

Millennials 100

Millennials Mobile social media US 100

PYMNTS

NOVEMBER 19, 2020

Plus, American Express eyes social media shoutouts for small firms, Veem launches a domestic B2B payments tool and Billtrust embraces machine learning. Visa will aid Codat in expanding its single API to help business data flow better between FinTechs, SMBs and other companies in need. 18) press release. 18) press release.

social media 130

social media Cards Data Payments 130

Lex Sokolin

AUGUST 6, 2020

Its fintech giant Ant Financial will IPO in Hong Kong with a $30 billion offering at a $200 billion valuation. It is a technology that has been under study in China for nearly 5 years, and remains open, competitive, and becomes only stronger when integrated into the Chinese Business Services Network. fork) and redeploy.

Community 52

Community social media Branding Software 52

NCR

SEPTEMBER 13, 2017

Fintechs are carving out their niche in the financial services industry by making the needs and expectations of the modern-day consumer their number one priority. ” Another valuable source of consumer data that has undergone huge growth in recent years is social media.

Customer Experience 80

Customer Experience Data Branding social media 80

Gonzobanker

MARCH 9, 2016

Between the dominant national banks in America and the hundreds of fintech startups aimed at disrupting our industry, there lies a group of resilient mid-size financial institutions. Here’s a simple way to visualize where an agile bank could play between fintech startups and behemoth banks: Fintech Disrupters Agile Banks Behemoth Banks.

National 60

National Innovation San Francisco Industry 60

William Mills

NOVEMBER 1, 2016

It’s our responsibility to have a finger on the pulse of fintech trends and how financial institutions’ spending and preferences for IT change year over year. Gartner just released its 2016-2017 CMO Spend Survey , an annual study that looks at how much marketing leaders are spending and on what. based fintech. Social media.

Technology 40

Technology US Customer Experience Marketing 40