PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. The basic idea behind LISNR is to send data securely via audio. Science and invention are collective pursuits. That’s the tech part.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Customers can find out where their peers are happily returning after good experiences, for example, while eateries can invest time in digital platforms that provide prospective diners with information to secure their patronage. The Value In Quick Responses .

Operations 156

Operations social media Online Survey 156

PYMNTS

AUGUST 23, 2019

Security and compliance are also vital components in ensuring that payments are delivered safely and without delay. And to that end, we’ve seen growing engagement and co-operation across the industry.”. Lee explained, “For example, when banks try to solve these issues individually, they only see one small piece of the puzzle.”

Compliance 192

Compliance Security Payments Community 192

PYMNTS

APRIL 1, 2019

They want to know their money is secure, they want to have a positive experience whether they are online or talking to a teller, and when things go wrong from time to time, they want to know the path to getting them set back to rights is short and straight. For example, 49.1 Tapping Into Trust.

Innovation 141

Innovation Fintech Fraud Security 141

Perficient

FEBRUARY 2, 2023

Security/Biometric Payments With the widespread popularity of digital payments continuing to grow, security remains at the forefront of concern for payment companies and their vendor partners. One example of this effort, which we expect to see more of in 2023, is biometric payments.

Industry 471

Industry Trends social media Payments 471

PYMNTS

SEPTEMBER 2, 2020

One report revealed that more than 72,800 eateries listed on crowd-sourced restaurant review site Yelp had permanently shuttered since the start of the health crisis, for example. Taking such steps can enable QSRs to streamline their operations and lead to significant sales gains, he noted. Managing Order Integrity.

Operations 130

Operations Trends Denver Seattle 130

PYMNTS

MARCH 13, 2020

Recent research finds that 67 percent of millennial business owners operate independent companies rather than franchises. The adjusted rules also affected businesses of different sizes in numerous ways, which could have sparked questions from SMB owners unsure whether the changes applied to their operations.

Millennials 160

Millennials Taxes Innovation Operations 160

Insights on Business

JANUARY 10, 2018

Business model innovation only just begins once you’re on the cloud—and the leading global banks are already making the move and are now exploiting cloud for innovation – and while they do that, they are having to rethink their operating models. Watch the preview here: Watch the video.

Operations 119

Operations Video Innovation Technology 119

PYMNTS

MARCH 8, 2018

Every business walks the same tightrope when it comes to processing payments: Convenience versus security. It doesn’t matter if the business is consumer-facing or serving other businesses (B2B); security is top of mind for all of them, yet adding more layers can introduce more friction, and that can scare customers away.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

JANUARY 22, 2021

Westlake has already sent several million dollars over the RTP network during the pandemic, according to Westlake’s Director of Accounting Operations Raul Alvarez. As with any payment method, fraud attacks and human errors can upend customer experiences unless companies have strong security strategies in place. Contingency Planning.

Security 141

Security Fraud Tools Customer Experience 141

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. Below, PYMNTS rounds up the latest examples of how AP innovators pull suppliers’ accounts receivable processes into the fold.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

DECEMBER 18, 2019

PYMNTS recently spoke with Caroline Larson, Caribou Coffee’s senior director, about how the chain switched Caribou Perks from a surprise-and-delight model to a points-based system, as well as how it keeps its mobile app secure. Another innovation Caribou implemented post-release was targeted recommendations. Keeping The Cup Secure.

Mobile 130

Mobile Innovation System Security 130

PYMNTS

OCTOBER 14, 2019

Part of the problem is that money laundering controls are easier for fraudsters to anticipate than security measures for other cybercrimes. If a bank flags transactions over a certain limit, for example, a bad actor can easily avoid making transactions that surpass it. security standards from those in markets like Europe.

Strategy 109

Strategy Fraud Innovation Regulation 109

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

DECEMBER 31, 2020

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent trust that their information is secure. Key Data Points: 68.2

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 31, 2020

Morgan’s EMEA Head of Wholesale Payments Shahrokh Moinian, technological innovation is helping to unlock more opportunities for corporate treasurers to step up to this newfound strategic role of mitigating risk within their organizations. The other is technological innovation. According to J.P. Just a few weeks after the U.S.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

JUNE 10, 2020

According to the report, 82 percent of those between the ages of 18 and 24 bank exclusively through mobile channels, for example. This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

Innovation 145

Innovation System Mobile Trends 145

PYMNTS

JANUARY 24, 2018

Vocalink, of course, provides and operates the central payments processing infrastructures that power the U.K. We are going through that [with] Mastercard, as we’re investing a lot in our own agility,” he said, noting that, industry-wide, “we are not just talking about product innovation; we are talking about process innovation.”.

Innovation 139

Innovation Payments Operations Marketing 139

PYMNTS

OCTOBER 30, 2020

FIs were fined more than $17 billion in penalties between 2009 and 2019 for improper AML procedures, for example, including major players like Commonwealth Bank of Australia, Deutsche Bank and Goldman Sachs.

Operations 228

Operations Payments Compliance System 228

PYMNTS

SEPTEMBER 6, 2016

In a world where payments become more invisible the more digital they become, there’s never been a better opportunity to consider new ways to enable the digital transformation of financial services in a secure and compliant way. Payments Security As A Digital Business Enabler. Then, there was sudden exponential growth in innovation.

Security 100

Security CA Payments Big Data 100

Cisco

AUGUST 11, 2020

The first half of 2020 has demonstrated the remarkable adaptability of the financial services industry in the face of simultaneous disruption to economic, operational, and customer behavior conditions. The most relevant examples are videoconferencing, cybersecurity, collaboration tools, cloud-based computing, and communications platforms.

Innovation 123

Innovation Customer Experience Survey Meeting 123

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. Reducing network demands, the technology works even if cloud connection is lost.

Retail 149

Retail Security Fraud Illinois 149

PYMNTS

DECEMBER 29, 2020

Everyday operations ground to a halt for most consumers, businesses and financial institutions (FIs) when the pandemic began, and credit unions (CUs) were no exception. Many CUs struggled to achieve such quick pivots, but those that had already invested in the necessary technologies and security infrastructures were able to make the shift.

Capital 190

Capital Operations Mobile Innovation 190

PYMNTS

FEBRUARY 21, 2020

Some consumers may wish to travel with their pets or book a room that accommodates their disabilities, for example, while others may want to ensure that the homeshares they are renting are LGBTQ-friendly before finalizing their itineraries. The other key factor is security. The Security Factor . Euros, U.S.

Security 225

Security Fraud Examples Payments 225

PYMNTS

OCTOBER 16, 2020

Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales, but many players, including several big names, have been reluctant to invest in such innovations. QSRs Leverage AI.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

JUNE 21, 2019

After all, college is not only a place where many young men and women learn who they really are, but where operators of commerce, big and small, often find their next lucrative ideas. Take one of the most recent examples, from Amazon. Mobile Innovation.

Retail 100

Retail Innovation Mobile Course 100

Perficient

DECEMBER 14, 2020

Crisis response, maintaining safe and operational working conditions, mitigating supply chain disruptions, maintaining liquidity, and deftly responding to shifts in the market have emerged as key focus areas for all businesses. Cloud-Native Technology Will Power Digital Transformations. Cloud Computing will be Increasingly Regulated.

Technology 348

Technology Trends Software Resources 348

Abrigo

MAY 8, 2024

They can more easily consider how to harness genAI's power to enhance their operations, compliance, risk management, and member or customer experience. A common example of a generative AI-driven tool that many in the financial services industry are familiar with is ChatGPT, which can produce coherent and diverse texts on various topics.

Examples 221

Examples Fraud Resources Risk Management 221

PYMNTS

JUNE 24, 2020

In the inaugural edition of the Next-Gen Payroll Tracker® , a partnership with ADP® , PYMNTS examines these trends and technologies and the role they can play in improving workers’ financial security and sense of wellbeing. For more on these and other recent headlines about payroll innovation, check out the Tracker’s News and Trends section.

Meeting 236

Meeting Trends Cards Innovation 236

PYMNTS

AUGUST 13, 2019

Take one of the most recent examples, from Amazon. The eCommerce operator recently announced that it is launching its Off-to-College store, geared toward college students and all of their shopping needs — be it furnishing a dorm room or purchasing class supplies.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

MARCH 1, 2017

Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. PYMNTS: How would you define your company’s approach to innovation? TC: Traditionally, we’ve relied on our partners and client advisory committees to help direct our innovation, which in a way made us a fast follower.

Innovation 100

Innovation Payments Fraud Trends 100

PYMNTS

JULY 31, 2020

Gig platforms and marketplaces face their own challenges in attracting and keeping talent, however, especially since they cannot offer the security of a traditional staff position. This helps explain why companies like Uber have spearheaded innovations in rapid compensation, allowing drivers to request instant payouts.

Technology 142

Technology Security Knowledge Base Meeting 142

PYMNTS

OCTOBER 2, 2020

For example, over the summer, integrated payments and eCommerce technology provider Paya merged with FinTech Acquisition Corp. If you think again about the innovation over the last 10 years,” he told Webster, “the last place I would have said we would have seen all this innovation” would have been on the merchant side of commerce.

Payments 277

Payments Innovation Capital Fintech 277